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  • Lingua: Inglese

    Editore: 9 INCH Marketing (edition ), 2019

    1732665249 / 9781732665248

    • Brossura

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condizione: Usato - Molto buono

    EUR 4,43

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    Spedito in U.S.A.

    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2019

    1732665230 / 9781732665231

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 4,48

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2019

    1732665230 / 9781732665231

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 4,48

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    Quantità: 1 disponibile

    Paperback. Condizione: Good.

  • Lingua: Inglese

    Editore: 9 INCH Marketing (edition ), 2019

    1732665230 / 9781732665231

    • Brossura

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condizione: Usato - Molto buono

    EUR 4,49

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Condizione: Usato - Molto buono

    EUR 4,52

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    Quantità: 1 disponibile

    paperback. Condizione: Very Good.

  • Condizione: Usato - Molto buono

    EUR 4,52

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    Quantità: 1 disponibile

    paperback. Condizione: Very Good.

  • Condizione: Usato - Molto buono

    EUR 4,52

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    Quantità: 1 disponibile

    paperback. Condizione: Very Good.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2014

    0984983821 / 9780984983827

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 4,52

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    Quantità: 1 disponibile

    Paperback. Condizione: Good. What's Your Golden Goldfish is based on the simple premise that all customers and employees are not created equal. For most businesses, 80% of profitability is driven by the top 20% of customers and employees. These are simply your Vital Few. The book focuses on 9 different ways to do the little extras to promote customer advocacy and drive employee engagement with these key stakeholders. The Golden Goldfish is the third book in the goldfish trilogy. The first book was an Amazon Best Seller entitled, What's Your Purple Goldfish. Purple focused on customers. The second book, What's Your Green Goldfish focused on employees. The trilogy of books are based on crowd sourcing projects that drew over 2,200 examples.…

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2014

    0984983821 / 9780984983827

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

    Venditore con 5 stelle
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    Condizione: Usato - Molto buono

    EUR 4,52

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    Quantità: 2 disponibili

    Paperback. Condizione: Very Good. What's Your Golden Goldfish is based on the simple premise that all customers and employees are not created equal. For most businesses, 80% of profitability is driven by the top 20% of customers and employees. These are simply your Vital Few. The book focuses on 9 different ways to do the little extras to promote customer advocacy and drive employee engagement with these key stakeholders. The Golden Goldfish is the third book in the goldfish trilogy. The first book was an Amazon Best Seller entitled, What's Your Purple Goldfish. Purple focused on customers. The second book, What's Your Green Goldfish focused on employees. The trilogy of books are based on crowd sourcing projects that drew over 2,200 examples.…

  • Lingua: Inglese

    Editore: 9 INCH Marketing, 2014

    0984983821 / 9780984983827

    • Brossura

    Da: Reliant Bookstore, El Dorado, KS, U.S.A.Reliant Bookstore

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    Condizione: Usato - Buono

    EUR 4,53

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    Quantità: 1 disponibile

    Condizione: good. This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2018

    0984983899 / 9780984983896

    Serie: Libro 2 di 2 - Pink Goldfish 1.0 and 2.0

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 4,58

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    Quantità: 3 disponibili

    Paperback. Condizione: Very Good. Companies need to stand out in a crowded marketplace, but true differentiation is increasingly rare. Based on over 200 case studies, Pink Goldfish provides an unconventional seven-part framework for achieving competitive separation by embracing flaws, instead of fixing them. Praise for Pink Goldfish: Don't hide the weird and the wacky parts of your organization. Use them to stand out from the crowd. Forget about strengths (or set them to the side for a minute). Leverage your weaknesses into the unique qualities that set you apart. These are the core messages of this smart book. Think about it. All the other goldfish are, well, gold. Imagine how you might thrive as the only pink goldfish in the pond. - Daniel Pink, author of WHEN and DRIVE Packed with incredible examples, this book will have you spotting Pink Goldfish everywhere, and inspire you to breed your own, ASAP -Jay Baer founder of Convince & Convert and author of Hug Your Haters Pink Goldfish offers a smart, powerful, and vibrant framework for any company that wants to stand out. Filled with fascinating case studies, this book shows how businesses can turn perceived flaws into strengths and connect authentically with their customers. - Dorie Clark, author of Reinventing You and Stand Out, and adjunct professor, Duke University Fuqua School of Business.…

  • Lingua: Inglese

    Editore: 9 INCH marketing, 2018

    0984983899 / 9780984983896

    Serie: Libro 2 di 2 - Pink Goldfish 1.0 and 2.0

    • Brossura

    Da: 3Brothers Bookstore, Egg harbor township, NJ, U.S.A.3Brothers Bookstore

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    Condizione: Usato

    EUR 4,59

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    Quantità: 1 disponibile

    Condizione: like_new. Book is in like new condition with only potential shelf wear. No marking or highlighting.

  • Lingua: Inglese

    Editore: 9 INCH Marketing, 2012

    0984983805 / 9780984983803

    Serie: Libro 2 di 4 - Purple Goldfish 1.0, 2.0 and Special Editions

    • Brossura

    Da: Reliant Bookstore, El Dorado, KS, U.S.A.Reliant Bookstore

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    Condizione: Usato - Discreto

    EUR 4,63

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    Quantità: 1 disponibile

    Condizione: acceptable. This book is a well used but readable copy. Integrity of the book is still intact with no missing pages. May have notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.

  • Condizione: Usato - Molto buono

    EUR 4,66

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    Quantità: 1 disponibile

    Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2018

    0984983899 / 9780984983896

    Serie: Libro 2 di 2 - Pink Goldfish 1.0 and 2.0

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 4,72

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    Quantità: 1 disponibile

    Paperback. Condizione: Good. Companies need to stand out in a crowded marketplace, but true differentiation is increasingly rare. Based on over 200 case studies, Pink Goldfish provides an unconventional seven-part framework for achieving competitive separation by embracing flaws, instead of fixing them. Praise for Pink Goldfish: Don't hide the weird and the wacky parts of your organization. Use them to stand out from the crowd. Forget about strengths (or set them to the side for a minute). Leverage your weaknesses into the unique qualities that set you apart. These are the core messages of this smart book. Think about it. All the other goldfish are, well, gold. Imagine how you might thrive as the only pink goldfish in the pond. - Daniel Pink, author of WHEN and DRIVE Packed with incredible examples, this book will have you spotting Pink Goldfish everywhere, and inspire you to breed your own, ASAP -Jay Baer founder of Convince & Convert and author of Hug Your Haters Pink Goldfish offers a smart, powerful, and vibrant framework for any company that wants to stand out. Filled with fascinating case studies, this book shows how businesses can turn perceived flaws into strengths and connect authentically with their customers. - Dorie Clark, author of Reinventing You and Stand Out, and adjunct professor, Duke University Fuqua School of Business.…

  • Lingua: Inglese

    Editore: 9 INCH Marketing, 2020

    1732665273 / 9781732665279

    • Brossura

    Da: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condizione: Usato - Buono

    EUR 4,91

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    Quantità: 2 disponibili

    Condizione: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2020

    1732665273 / 9781732665279

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 4,99

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2020

    1732665273 / 9781732665279

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 4,99

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    Quantità: 3 disponibili

    Paperback. Condizione: Good.

  • Lingua: Inglese

    Editore: 9 INCH Marketing (edition First Edition), 2016

    098498383X / 9780984983834

    Serie: Libro 2 di 2 - Blue Goldfish 1.0 and 2.0

    • Brossura
    • Prima edizione

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condizione: Usato - Molto buono

    EUR 5,15

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Lingua: Inglese

    Editore: 9 INCH marketing, 2018

    0984983899 / 9780984983896

    Serie: Libro 2 di 2 - Pink Goldfish 1.0 and 2.0

    • Brossura

    Da: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condizione: Usato - Buono

    EUR 5,55

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    Quantità: 1 disponibile

    Condizione: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Lingua: Inglese

    Editore: 9 INCH Marketing (edition ), 2020

    1952234042 / 9781952234040

    • Brossura

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condizione: Usato - Molto buono

    EUR 5,66

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2020

    1952234042 / 9781952234040

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 5,67

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    Quantità: 2 disponibili

    Paperback. Condizione: Very Good. How do you avoid giving the typical boring corporate presentation? You need the tools and the approach to delivering memorable presentations. Filled with 64 tips, Silver Goldfish provides 10 keys and a six-step approach to coming across Loud & Clear when presenting.Silver Goldfish is divided into four parts: The first section is The Why. We make the case for why you should invest in becoming a more engaging and memorable presenter. Here we'll tackle the biggest myth in communication and explain the meaning behind the Silver Goldfish. We'll delve into the meaning of five by five and silver. We'll explore the idea that little things can make a huge difference in the metaphor of a goldfish. We'll also shed the notion of a silver bullet in communication. The second section is The What. Here we explore the keys to coming across Loud and Clear when you present. Specifically, we'll address how to rise above distractions with your presentation skills. You'll learn tips on how to impress, connect, express, facilitate, and entertain your audience. In addition, you'll understand how to craft your content with clarity and organize your presentation in a way that makes your message memorable. The third section is The How. Here we'll share the six step S.I.L.V.E.R. process for creating a presentation. The first three letters involve preparation: Starting, Illustrating, and Learning. The second three provide guidance for the actual delivery of your presentation: Vaulting, Educating, and Requesting. We also include the Silver Preparation Grid and the Silver Presentation Matrix. The last section of the book gives you the Five Key Takeaways.…

  • Lingua: Inglese

    Editore: 9 INCH Marketing, 2020

    1952234042 / 9781952234040

    • Brossura

    Da: Gate City Books, GREENSBORO, NC, U.S.A.Gate City Books

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    Condizione: Usato - Buono

    EUR 5,75

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    Quantità: 1 disponibile

    Condizione: good. USED book in GOOD condition. Great binding, pages and cover show normal signs of wear from use.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2018

    1732665222 / 9781732665224

    Serie: Libro 1 di 2 - Green Goldfish 1.0 and 2.0 Editions

    • Brossura

    Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

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    Condizione: Usato - Molto buono

    EUR 6,03

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2018

    1732665222 / 9781732665224

    Serie: Libro 1 di 2 - Green Goldfish 1.0 and 2.0 Editions

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 6,05

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good.

  • Lingua: Inglese

    Editore: 9 INCH Marketing, 2018

    1732665222 / 9781732665224

    Serie: Libro 1 di 2 - Green Goldfish 1.0 and 2.0 Editions

    • Brossura

    Da: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    Condizione: Usato - Come nuovo

    EUR 6,06

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    Quantità: 1 disponibile

    paperback. Condizione: As New.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2019

    1732665230 / 9781732665231

    • Brossura

    Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condizione: Usato - Buono

    EUR 6,06

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    Quantità: 1 disponibile

    Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2019

    1732665230 / 9781732665231

    • Brossura

    Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condizione: Usato - Molto buono

    EUR 6,06

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2018

    0984983899 / 9780984983896

    Serie: Libro 2 di 2 - Pink Goldfish 1.0 and 2.0

    • Brossura

    Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condizione: Usato - Discreto

    EUR 6,18

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    Quantità: 1 disponibile

    Paperback. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

  • Lingua: Inglese

    Editore: 9 Inch Marketing, 2019

    1732665257 / 9781732665255

    Serie: Libro 1 di 4 - Purple Goldfish 1.0, 2.0 and Special Editions

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 6,24

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    Quantità: 2 disponibili

    Paperback. Condizione: Very Good. Are you looking to stand out from your competition? Uhh, is that even a question? Of course, you are Unfortunately, nearly every other marketer is, too. So, how can your brand stand out in a sea of sameness?Purple Goldfish 2.0 is not your ordinary business book. It fundamentally aims to change the paradigm of what we do in business and how we do it. It offers 10 ways to attract raving customers. Purple represents a little extra whereas the goldfish stands for differentiation. A Purple Goldfish is defined as any time a business purposely goes above and beyond to provide a little something extra to differentiate the experience and honor the relationship. It's a marketing investment back into your customer base. It's that unexpected surprise that's thrown in for good measure to achieve product differentiation, drive retention, and promote word of mouth. Why this book is needed?We've lost focus in marketing. We've been so laser-focused on automating our marketing to prospects that we've forgotten to deliver an exceptional experience once they've become customers. Advertising is no longer the answer. Traditional media is expensive, fragmented, and for the most part ineffective. Customer support is non-existent. We're too busy outsourcing it. We've developed complex loyalty programs that confuse customers and only promise future benefits. What we really need is a concept that differentiates our brand, promotes retention, and generates word of mouth at the time of purchase. We call that concept a Purple Goldfish.Call to ActionYour brand today is no longer just what you tell people it is. It's what your customer experiences, how they feel, and, most importantly-what they tell others about that experience. The entire premise of Purple Goldfish 2.0 is that the customer must come first. Customer experience should be the biggest priority. Stop focusing on the two in the bush (prospects) and take care of the one in your hand (your customer). Take care of the customers you have. When you provide them with a memorable experience, they'll bring you the customers you want.The book is broken up into three main parts: Part 1 - (The Why) The case for focusing on customer experience.Part 2 - (The What) 10 types of Purple Goldfish in the categories of value and maintenance.Part 3 - (The How) The four-step I.D.E.A. process for creating a Purple Goldfish.Praise for Purple Goldfish 2.0: Stan, I loved Purple Goldfish, and now with the addition of Evan Carroll, you've improved on a masterpiece. You guys have hit the nail on the head. You've captured the essence of what marketing is all about.- Stew Leonard, Founder of Stew Leonard's and author of My StoryPurple Goldfish 2.0 is the new benchmark for customer service and experience excellence. The single source for numerous concepts and innovations that can help build the foundation for a world-class brand (I just hope my competition doesn't find this book )- Chris Zane, Founder and President of Zane's Cycles and author of Reinventing the WheelIf an experience wasn't shared online, did it even happen? Stan and Evan share the importance of shared experiences in CX and marketing and how to make sure customers are happy at every step.- Brian Solis, digital anthropologist, best-selling author, Lifescale: How to Live a More Creative, Productive and Happy Life.…