Bcs learning and development limited gb (159 risultati)

Paperback. Condizione: New. The development of technical leadership capabilities is often overlooked as a training requirement in organisations but these are key to business success.In this book, management experts Brian Sutton and Robina Chatham describe six management techniques to help you develop your leadership capabilities and deliver benefit to your customers, team and organisation. With real life examples, tips and mini exercises, you'll also boost your soft skills as you improve your professional value.…

Paperback. Condizione: New. Technically-minded people can struggle with business writing and many businesses get it wrong, losing their readers in avalanches of acronyms and jungles of technical jargon. It doesn't have to be that way. In this book you'll discover how to give your communication skills an upgrade, exploring the tips and tricks that will enable you to write effectively and persuasively for any audience. You'll discover how to write for maximum impact and how to make your enthusiasm even more infectious.…

Paperback. Condizione: New. A persuasive, well-written business case can win over the decision makers in your organisation and get you the all important approval you need for your business idea.In this book you'll discover the do's and don'ts of pitching your ideas through a business case. You'll learn what the essential components of a business case are, including what key questions you should be answering, how to structure your business case, factors to consider when thinking about benefits and risks, and how best to tackle ROI.…

Paperback. Condizione: New. In an era where technology shapes every aspect of our lives, the need for ethical guidance in IT has never been more important. Getting Started with Tech Ethics is your essential resource for understanding and applying ethics in the fast-evolving tech environment.This book equips IT professionals, from beginners to experienced leaders, with a clear ethical framework to operate within ethical boundaries, providing practical insights and real-world examples, including high-profile cases like the Horizon software scandal. Whether you're a student beginning your journey in computing, an early-career developer navigating real-world complexities for the first time, or a seasoned professional seeking to refresh your ethical lens, this book is written with you in mind.This book brings together the insights of leading figures from across the technology landscape-academics, consultants, and industry veterans. Elevate your professionalism, protect your organization, and contribute to a more responsible tech future with this indispensable guide to IT ethics.…

Paperback. Condizione: New. In a world rapidly being reshaped by digital technology, it is essential to understand the development and ethical implications of quantum computing, and the potential impacts of post-quantum cryptography.This book empowers readers - from curious enthusiasts to seasoned technologists - with a comprehensive explanation of quantum computing's core principles and practical applications. Through clear guidance and real-world examples, you'll explore fundamental concepts and architectural models, the technical intricacies of quantum coding and algorithms, and how quantum integration can enhance traditional systems. It also examines the critical need for robust governance and inclusivity given the cryptographic and societal transformations and ethical concerns this technology presents.Whether you're a developer, policymaker, or simply intrigued by the future, this guide provides the knowledge to comprehend and ethically engage with the quantum revolution.…

Paperback. Condizione: New. In an era where technology shapes every aspect of our lives, the need for ethical guidance in IT has never been more important. Getting Started with Tech Ethics is your essential resource for understanding and applying ethics in the fast-evolving tech environment.This book equips IT professionals, from beginners to experienced leaders, with a clear ethical framework to operate within ethical boundaries, providing practical insights and real-world examples, including high-profile cases like the Horizon software scandal. Whether you're a student beginning your journey in computing, an early-career developer navigating real-world complexities for the first time, or a seasoned professional seeking to refresh your ethical lens, this book is written with you in mind.This book brings together the insights of leading figures from across the technology landscape-academics, consultants, and industry veterans. Elevate your professionalism, protect your organization, and contribute to a more responsible tech future with this indispensable guide to IT ethics.…

Paperback. Condizione: New. Learn how to use ChatGPT, Bing Chat / Copilot, and Gemini (Bard) to get the most out of these powerful tools.ChatGPT has become a tool hundreds of millions use every day - yet few have mastered the art of sweet-talking these new AI chatbots into providing detailed and accurate responses to user prompts. It's vital for every professional tech user to have an understanding of how AI chatbots work, and how best to put them to work.While the fear is that AI will take people's jobs, it is more likely to be someone using AI that will!Getting Started with ChatGPT and AI Chatbots explores the 'big three' AI chatbots - OpenAI ChatGPT, Microsoft / Windows Copilot and Google Gemini (Bard) - demystifying their operation, and providing a wealth of tools for thinking about how to talk to these smart tools.Whether you're a business user, a tech student, or a curious professional, this book is for you to understand and demystify Large Language Models (LLMs) and generative AI tools, harnessing them to enhance your role.…

Paperback. Condizione: New. 12% of people hold crypto assets, including your clients and suppliers. How can you manage the risks and reap the benefits of this new technology?Your clients, suppliers or employees may be among the one in eight adults worldwide who hold crypto assets. How can you ensure that crypto transactions are properly accounted for, legally and safely managed, and used to benefit your business?This book is a gateway to the language and applications of crypto and blockchain. It guides you through the opportunities for business improvement and the risks that need to be managed for corporations and private clients, including signposts to relevant legislation, regulation and security considerations. It helps you to make sense of the distinct properties of crypto assets and understand where they can be transformational and where they really aren't needed, for more effective strategic decision making.…

Paperback. Condizione: New. In a world rapidly being reshaped by digital technology, it is essential to understand the development and ethical implications of quantum computing, and the potential impacts of post-quantum cryptography.This book empowers readers - from curious enthusiasts to seasoned technologists - with a comprehensive explanation of quantum computing's core principles and practical applications. Through clear guidance and real-world examples, you'll explore fundamental concepts and architectural models, the technical intricacies of quantum coding and algorithms, and how quantum integration can enhance traditional systems. It also examines the critical need for robust governance and inclusivity given the cryptographic and societal transformations and ethical concerns this technology presents.Whether you're a developer, policymaker, or simply intrigued by the future, this guide provides the knowledge to comprehend and ethically engage with the quantum revolution.…

Paperback. Condizione: New. This book is a highly accessible guide to being a project manager (PM), particularly a project manager working within an IT field. The role is set out with reference to required skills, competencies and responsibilities. Tools, methods and techniques for project managers are covered, including Agile approaches; risk, issue and change management processes; best practices for managing stakeholders and financial management.…

Paperback. Condizione: New. This book provides a practical guide to the DPO role, encompassing the key activities you'll need to manage to succeed in the role. Coverage includes data protection fundamentals and processes, understanding risk and relevant standards, frameworks and tools, with DPO tips also embedded throughout the book and case studies included to support practice-based learning.…

Paperback. Condizione: New. Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.…

Paperback. Condizione: New. Data is constantly increasing and data analysts are in higher demand than ever. This book is an essential guide to the role of data analyst. Aspiring data analysts will discover what data analysts do all day, what skills they will need for the role, and what regulations they will be required to adhere to. Practising data analysts can explore useful data analysis tools, methods and techniques, brush up on best practices and look at how they can advance their career.…

Paperback. Condizione: New. The role of service level manager is a critical one in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of continual service improvement. It covers areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.…

Paperback. Condizione: New. Business analysis is a crucial discipline for organisational success. It is a broad field and has matured into a profession with its own unique career roadmap.This practical guide explores the business analyst role including typical responsibilities and necessary skills. It signposts useful tools and commonly used methodologies and techniques. A visual career roadmap for business analysts is also included, along with case studies and interviews with practising business analysts. …

Paperback. Condizione: New. This book provides a practical guide to the DPO role, encompassing the key activities you'll need to manage to succeed in the role. Coverage includes data protection fundamentals and processes, understanding risk and relevant standards, frameworks and tools, with DPO tips also embedded throughout the book and case studies included to support practice-based learning.…

Paperback. Condizione: New. We are living in the digital age: from ordering products and services to studying and booking travel, digital solutions are everywhere we go and in everything we do. In a world increasingly driven by technology, understanding the creation of digital solutions is ever more crucial. The second book in the comprehensive three-part Digital Solutions collection, Designing Digital Solutions offers a complete guide to digital solution design, exploring its nature, scope and a range of approaches and methodologies. It delves deep into various disciplines, situating them within the broader fields of solution and software architecture. The book also offers a range of stakeholders guidance on the decision making involved in digital solution design, which often requires compromise between business ambitions and 'the art of the possible'. The complete collection covers the entire life cycle of defining, designing, developing and delivering digital solutions, providing an essential body of knowledge (including extensive references for further study) for students of the BCS International Diploma in Solution Development.…

Paperback. Condizione: New. Cybersecurity issues, problems and incidents don't always relate to technological faults. Many can be avoided or mitigated through improved cybersecurity awareness, behaviour and culture change (ABCs). This book guides organisations looking to create an enhanced security culture through improved understanding and practice of cybersecurity at an individual level. Key awareness, behaviour and culture concepts are covered from the ground up, alongside practical tips and examples.…

Paperback. Condizione: New. WINNER: Independent Press Awards 2023 - Category: Computer Cybercrime is a sad, ever-developing reality of our digital lives. We are all in danger of falling victim to their tricks, which can lead to serious consequences for our business, our family and ourselves. This book aims to prepare you to defend yourself against the tactics cybercriminals use, and gives you advice on what you can do if you, or your business, falls victim to cybercrime. With a focus on cyber fraud and cyber extortion, this book explores cybercrime from attack methods to impact, with the use of real-world case studies alongside practical suggestions on preventative measures, warning signs of cybercrime and next steps if you find yourself a victim.…

Paperback. Condizione: New. The imperative of cyber security has never been more pronounced and organisations must remain proactive, anticipating potential risks and evolving their strategies in response. Cyber Security and Business Analysis provides the necessary techniques, tools and framework to help business analysts include cyber security holistically in their approach, equipping them with the required knowledge to recognise risks at all levels and deliver a complete analysis. The versatile framework this book provides can be deployed adaptively, either as tailored individual components or as a whole to support the construction of secure and resilient systems.Enriched with accessible real-life experiences, security incidents and analogies, the content goes beneath the surface to provide a deeper understanding. Woven with the collective wisdom of business analysis and cyber security, this book forms a holistic guide for shaping secure, resilient and robust systems. If you want to protect your organisation from cyber threats and deliver tangible results, this book is an indispensable guide that will equip you with all you need to succeed.…

Paperback. Condizione: New. Computational thinking is a timeless, transferable skill that enables you to think more clearly and logically, as well as a way to solve specific problems. Beginning with the core ideas of computational thinking, with this book you'll build up an understanding of the practical problem-solving approach and explore how computational thinking aids good practice in programming, complete with a full guided example.…

Paperback. Condizione: New. To be effective at a senior level, IT professionals need not only appropriate technical skills and experience, but also a broad understanding of the context in which they operate. Relevant to all sizes of organisation, this book addresses the social, legal, financial, organisational and ethical issues faced by IT professionals, in alignment with the BCS HEQ 'Diploma in IT' core module: Professional Issues in Information Systems Practice. This new edition takes into account the social and legal implications of the changes to legislation and technology over recent years, including the GDPR and Data Protection Act, with comprehensive updates across the book in line with the latest syllabus. …

Paperback. Condizione: New. Being an IT manager for the first time can be daunting. With a focus on practical advice, this book will provide you with hints, tips and examples from the world of IT management, showing you that management is about people rather than process; it is an art rather than a science.All the stories you will read in this book are true; all the advice has been personally tried and tested; all the tools and techniques have been applied by other aspiring leaders with positive results.…

Paperback. Condizione: New. Data can be a cost for some organizations, but for those who succeed, it is a way to drive profitability, customer loyalty, and outperform others in their field. A well thought out, fit-for-purpose data strategy is vital for every modern data-driven organisation - public or private sector. This book is your essential guide to planning, developing and implementing a data strategy, presenting a framework which takes you from strategy definition to successful strategy delivery and execution with support and engagement from stakeholders. It covers vital topics such as data-driven business transformation, change enablers, benefits realisation and measurement.Written by an experienced practitioner with over 30 years in the field, this book guides the reader through the complexity of working across an organisation to achieve a successful outcome. Whether you're just starting to consider a data strategy or are looking to improve your existing approach, this book is a valuable resource for any modern data-driven organization.Offers a structured guide for those embarking on a data strategy from definition to a successful implementation.Incorporates insights from a model that has been developed through a highly successful workshop delivered to many practitioners across the globe.Provides case studies, example scenarios and reader questions throughout the book are designed to stimulate real-world thinking and help you put the framework into practice in the context of your own organisation.…

Paperback. Condizione: New. ITSM Value Streams is a comprehensive guide to organizations on how to effectively utilise IT services to achieve business outcomes. It emphasizes the importance of understanding the value streams that flow through an organization and how IT services can be configured and applied to co-create value between IT service providers and consumers.The book provides practical insights on how to identify and eliminate anti-patterns, while introducing ways of working that reduce waste and frustration. By focusing on the bigger picture and providing fast feedback, teams are able to improve their work and contribute to the overall success of the organization.This is an essential resource for people in IT service management, IT managers, IT service managers, consultants and offers the chance to learn how to apply value stream thinking to achieve their IT service management objectives and also to get familiar with value management concepts.…

Paperback. Condizione: New. Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples.…

Paperback. Condizione: New. The imperative of cyber security has never been more pronounced and organisations must remain proactive, anticipating potential risks and evolving their strategies in response. Cyber Security and Business Analysis provides the necessary techniques, tools and framework to help business analysts include cyber security holistically in their approach, equipping them with the required knowledge to recognise risks at all levels and deliver a complete analysis. The versatile framework this book provides can be deployed adaptively, either as tailored individual components or as a whole to support the construction of secure and resilient systems.Enriched with accessible real-life experiences, security incidents and analogies, the content goes beneath the surface to provide a deeper understanding. Woven with the collective wisdom of business analysis and cyber security, this book forms a holistic guide for shaping secure, resilient and robust systems. If you want to protect your organisation from cyber threats and deliver tangible results, this book is an indispensable guide that will equip you with all you need to succeed.…

Paperback. Condizione: New. Incident response and digital forensics require a balancing act to get right, but both are essential when an information security incident occurs.In this practical guide, the relationship between incident response and digital forensics is explored and you will learn how to undertake each and balance them to meet the needs of an organisation in the event of an information security incident. Best practice tips and real-life examples are included throughout.…

Paperback. Condizione: New. Cyber security has never been more essential than it is today, it's not a case of if an attack will happen, but when. This brand new edition covers the various types of cyber threats and explains what you can do to mitigate these risks and keep your data secure. Cyber Security explains the fundamentals of information security, how to shape good organisational security practice, and how to recover effectively should the worst happen.Written in an accessible manner, Cyber Security provides practical guidance and actionable steps to better prepare your workplace and your home alike. This second edition has been updated to reflect the latest threats and vulnerabilities in the IT security landscape, and updates to standards, good practice guides and legislation. A valuable guide to both current professionals at all levels and those wishing to embark on a cyber security profession. Offers practical guidance and actionable steps for individuals and businesses to protect themselves. Highly accessible and terminology is clearly explained and supported with current, real-world examples.…

Paperback. Condizione: New. All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.…