Berrett koehler mai 2001 (2 risultati)

Buch. Condizione: Neu. Neuware - The new economy moves with lightning speed. Those who would lead no longer have the luxury of analyzing, planning, then implementing. They must plan and implement simultaneously. Learning and performance must be integrated into a continuous cycle: knowledge must be captured from performance as it is happening and used to improve the next round of performance. In their new book, Lloyd Baird and John Henderson show how to produce knowledge as part of the work process and quickly apply that learning back to performance to create a 'knowledge engine' that drives ongoing performance improvement and adds value in every area of the organization. Built on five years of research and application in leading corporations, The Knowledge Engine details a five-step knowledge-performance cycle, explaining how to: Focus on exactly what is necessary to drive performance and create competitive advantage Acquire knowledge you can use as you go, performing and learning simultaneously Structure learning so that it can be shared and benefit the entire organization Target knowledge so that the organization applies it when and where it is really needed Reflect on the big picture the new knowledge presents, consolidate it, and identify new areas of focus The book includes a wealth of practical tools that organizations can use to put each step of the knowledge-performance cycle into actual practice-such as an 'After Action Review, ' that helps explore lessons learned from performance and a 'Peer Review, ' that gets what others know into the performance process quickly. The Knowledge Engine not only explains the principles of creating and leveraging knowledge as an asset that will provide competitive advantage-it gives concrete examples of how to do it right now. The authors provide extensive illustrations of how leading organizations-including BP Amoco, Xerox, the U.S. Army, Merck, and Lucent-are getting improved performance and bottom line results by creating their own 'knowledge engines, ' and offer a framework to help any organization implement systems and procedures for leveraging its knowledge assets.…

Buch. Condizione: Neu. Neuware - In this era of rapid globalization, human resource development professionals in every type of organization face the problem of managing training and development across many different, often widely dispersed, sites. Training Across Multiple Locations offers a comprehensive, proven model for designing, building and assessing every aspect of a multiple location training and development (T&D) system. Stephen Krempl and R. Wayne Pace detail how to integrate training from multiple locations into a comprehensive organizational strategy, and how corporate training can align those multiple locations with a single corporate vision. Training Across Multiple Locations draws from numerous real-life examples to show how distance learning technology-including intra-nets, web-based training, and computer-based training-is being used to manage multi-point training at companies like Motorola, Ford, Boeing, Kinko's, Hewlett-Packard, and others. With technology, the authors reveal, training organizations are able to extend their reach and distribute training over a far wider audience in ways that may make current approaches to training less relevant and even obsolete. And perhaps most importantly, they provide a model for calculating return on investment (ROI) for these technology-based programs. Krempl and Pace present a detailed review process for evaluating the effectiveness of multiple location training and development systems and provide specific advice on how to conduct the review and how to share data to enhance unit effectiveness. They also include a unique questionnaire that helps teams assess how well they are carrying out their T&D responsibilities and how well they are integrating their activities into the corporate business plan. Training and development functions survive by maintaining relationships with critical decision-makers at all levels in the organization. This process is often described in terms of politics and power-but Training Across Multiple Locations treats the issue simply in terms of how to get the job done. The unique process described in this book will encourage better preparation and more informed discussions and decisions, allowing managers to better anticipate problems and stay on top of key issues.…