Dearborn trade publishing usa (12 risultati)

Hardcover. Condizione: As New. Condizione sovraccoperta: Almost Like New. First Edition, First Printing. (First Edition, First Printing) Book is a clean tight unmarked copy.

Hardcover. Condizione: As New. Condizione sovraccoperta: As New. Second Edition, First Printing. Book is a clean tight unmarked copy.

Hardcover. Condizione: As New. Condizione sovraccoperta: As New. Second Edition, First Printing. Book is a clean tight unmarked copy.

Hardcover. Condizione: As New. Condizione sovraccoperta: Almost Like New. First Edition, Second Printing. Book is a clean tight unmarked copy. Dust jacket has taped tear on front flap bottom area. Signed by Author(s).

Soft cover. Condizione: Almost Like New. Condizione sovraccoperta: Softcover Wraps. Softcover book is a clean tight unmarked copy.

Hardcover. Condizione: Fine. Condizione sovraccoperta: Very Good. 1st Edition. First Edition (Number Line With The One Present). Includes Index And Chapter Notes. The Book Is Bound In Black Paper Over Boards With Gilt Lettering On The Spine. The Unclipped Jacket Has Moderate Sunning To The Spine, Else Fine. …

Hardcover. Condizione: Fine. Near Fine. 0793149053. Hardcover, in a near fine Dust Jacket. Not ex. library. 230 pages, illustrated with b/w photographs. SIGNED and dedicated on the front endpaper, "To David; Love your brother, Alan, July 2002". Also SIGNED, "Alan Ross", on the title page. Leading with people values is at the heart of companies that have moved "beyond world class." More than earning profits, cutting costs, or even making high-quality products, relationship building is a key component of extraordinary companies' long-term success. Contents as new, clean, tight and bright. Signed by Author(s). Book.…

Hardcover. Condizione: Good - Mostly. Condizione sovraccoperta: Good.

Hardcover. Condizione: Very Good. Condizione sovraccoperta: Very Good.

Trade Paperback. Condizione: Very Good. Second Edition. In today's tough economy, cutting prices and providing good service aren't enough. To be truly successful, innovative business-people must learn the art of Positively Outrageous Service (POS) - doing the unexpected unexpectedly and giving the customer more than he or she could hope for. POS put customer service guru T. Scott Gross on the map in the early 1990s. For the first time in more than ten years, he brings these concepts into the 21st century with the second edition of Positively Outrageous Service. He examines what's wrong in the service industry today and how to turn those negatives into POS. 211 pages. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business,Finance,Economics; Business, Finance & Marketing; ISBN: 0793188237. ISBN/EAN: 9780793188239. Inventory No: 280230.…

Hardcover. Condizione: Very Good. Condizione sovraccoperta: Very Good. As senior managers at AchieveGlobal, one of the world's leading sales organizations, the authors know what it takes for companies to position themselves for growth. Today's complex selling environment has altered the definition of what it takes to be truly successful. Companies need to do more, more, more: grow more revenue, add more customers, and utilize more marketing channels. Sales performance consultants Mark Marone and Seleste Lunsford, and the team at AchieveGlobal, identified 17 business-to-business (B2B) and business-to-consumer (B2C) organizations from various industries that have successfully and aggressively pursued and implemented cutting-edge global solutions to these issues. They then conducted in-depth phone and face-to-face research with 150 individuals from the high-performing sales organizations, including Marriott International, HP, Office Depot, Sprint PCS, Yellow Book USA, Ingersol Rand, Fuji-Xerox, and TD Waterhouse. Strategies That Win Sales goes beyond the nuts and bolts of sales process books by identifying higher-level challenges, including how to: * Segment customers. * Align a sales force with today's more sophisticated and knowledgeable customers. * Extend multichannel strategies, including distributors, e-commerce, teleselling, and face-to- face selling. * Implement e-commerce, customer relationship management, and sales force automation. * Train salespeople to be competitive and grow revenue in this new business environment. The book's narrative format contains examples, cutting-edge solutions, case studies, and quotations from participating companies, as well as trends and predictions for the future. 249 pages. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business,Finance,Economics::Marketing; Business, Finance & Marketing; ISBN: 0793188601. ISBN/EAN: 9780793188604. Inventory No: 263678.…

Soft cover. Condizione: Good. First Edition. Some pencil notes and marks.