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Paperback. Condizione: Good. 512 pages. Cover wornReference Services and Reference Processes, Volume II of Introduction to Referen ce Work, introduces the sophisticated and imaginative aspects of the complete re ference process. It discusses the ongoing and important changes and developments in information technologies, particularly the role of the Internet in the refer ence process. It is designed for use as a companion volume to Basic Information Sources, Volume I of Introduction to Reference Work.…
