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Paperback. Condizione: New. Is your company a departure organization or a destination workplace?Finding, keeping, and motivating employees is harder than ever. Amid record-setting turnover and staffing shortages across industries, competition for candidates is fierce.How do you find employees that stay, take on challenging work, and deliver outstanding products and services? How do you keep your best employees from leaving?Answer: Employalty.There is a massive recalibration taking place around how work fits into peoples' lives. Winning the new war for talent requires a more humane employee experience, one that meets the needs and values of a changed workforce. Get this wrong, and the future of your organization is in jeopardy. Get this right, and you create an astounding competitive advantage around hiring and retention, while reaping all the benefits and business results that dedicated employees generate.Speaker, author, and commitment expert Joe Mull has spent 15 years teaching leaders how to be better bosses. Grounded in research and filled with captivating stories, Employalty provides a simple, evidence-based framework for creating the kind of employee experience that leads people to join a company, stay long term, and do great work. Employalty is a clear playbook for attracting and retaining talent and turning ordinary people into devoted employees.The era of trying to find the best person for the job is over. At an adapt-or-die moment for businesses of all sizes, employers must now create the best job for the person.Employalty shows you how.…

Paperback. Condizione: New. We unlock our greatness by working on the hard things. Coaching expert and bestselling author Michael Bungay Stanier (MBS) is on a mission: to help people achieve their most ambitious, daunting, worthy projects. But how can you get across the threshold so you can make bolder, more courageous choices in other areas of your life? The secret doesn't lie in mastering new habits and hacks; it's about downloading a new operating system for your life. MBS shows you how to regain power and make forward progression on projects and dreams that are meaningful to you. First, figure out The Plan. Be unabashedly ambitious for yourself and the world, commit to the work of hard change, and begin your hero's journey. Then, follow The Threshold Process. Set a worthy goal, weigh the prizes and punishments of acting (or not acting), and then take the first steps toward that goal. Instead of doubting yourself, fearing you'll make a mistake, and feeling like you need to play "small" so you don't disrupt the status quo, start showing up for yourself so you can show up for the world. Don't regret a life half-lived. Stepping up and pursuing your dreams is hard . and it's exhilarating, and it's important. Let MBS show you how to get clear, get confident, and start anything that matters.…

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Paperback. Condizione: New. Look for Michael's new book, The Advice Trap, which focuses on taming your Advice Monster so you can stay curious a little longer and change the way you lead forever.In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact.Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how-by saying less and asking more-you can develop coaching methods that produce great results.· Get straight to the point in any conversation with The Kickstart Question· Stay on track during any interaction with The Awe Question· Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question· Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question· Finally ensure others find your coaching as beneficial as you do with The Learning QuestionA fresh innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Witty and conversational, The Coaching Habit takes your work-and your workplace-from good to great."Coaching is an art and it's far easier said than done. It takes courage to ask a question rather than offer up advice, provide and answer, or unleash a solution. giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And he guides us through the tricky part-how to take this new information and turn it into habits and a daily practice.-Brené Brown, author of Rising Strong and Daring Greatly.…

Paperback. Condizione: New. Get the best-not just the most-out of your teams. Our modern workforce is suffering. For too long, organizations and leaders have sought success through a focus on efficiency and productivity, and it's costing us dearly. Workplace bullying and abuse has reached epidemic levels-along with high rates of burnout, staff turnover, and mental illness. Clearly, something needs to change. In Humanity Works Better, leadership experts Debbie Cohen and Kate Roeske-Zummer chart a new path forward: one that brings humanity, awareness, choice, and courage to the workplace. The result? A happier work environment that draws the best-rather than squeezes the most-out of people. Through the same tools and practices they've used to transform teams at organizations like Adobe, DocuSign, Saba, Pinterest, the authors guide you through a framework that converts company culture from toxic to healthy, from competitive to collaborative, from fearful to trusting, one human at a time. You'll address your own internal roadblocks to become a better person, and a better leader. And you'll master the skills and complexities to navigate the complex relationships that make us human. As you undertake this personal journey, you'll become aware of who you want to be and how to live the whole of your life, inside and outside the workplace. You'll emerge more confident, more effective, and more human, with the skills to lead a purpose-driven workforce that is energized, engaged, and driven to succeed. That's not just good leadership; it's good business.…

Paperback. Condizione: New. Steeped in a culture that glorifies drinking while new health regulations suggest no level of alcohol consumption is risk-free, more and more people are struggling with excessive alcohol use and alcohol use disorder. Their loved ones want to help, science tells us they are best positioned to help, but the culture discourages this and in fact shames and blames those who want to help. Counter to everything you've ever heard, you're not a codependent or an enabler for wanting to help.You've seen your beloved person drunk. Maybe a lot. There are few human experiences less dignified. And then in your attempts to get them to quit, you may have inadvertently overlaid a layer of shame and humiliation perhaps almost as destructive as the alcohol. The more frustrated you get because they won't quit, the more your reptilian brain runs the show, the less dignified you may find yourself behaving. What if, instead, you assumed the goal of "any positive change" as it relates to your partner's drinking. What if, rather than total abstinence, together, you found a way to reduce the harms associated with their alcohol use? The word "reduce," rather than "quit," is key, because a harm reduction approach to alcohol bests your chances that you both come out the other side of this process successful with your dignity intact.In You Don't Have to Quit, Maureen Palmer offers you twenty shame-free strategies for supporting your loved one to make healthier choices related to their alcohol use. It all starts with taking care of yourself, letting go of the wretched and pervasive ideology of codependence, and valuing positive change, even in small increments. The twenty tips offered here maximise your chances of maintaining your dignity as individuals, further bolstering the strength of your relationship.…

Paperback. Condizione: New. Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy.Being empathetic at work means seeing the situation from another's perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful.Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic-and innovative-workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures and increased profits.In this practical playbook for businesses of all types, Maria Ross proves that empathy is not just good for society-it's great for business, and may transform you at a personal level, too.…

Paperback. Condizione: New. Everything you need to know about creating LGBTQ2+ inclusive workplace, from A to Z.Every year, companies who aren't doing the necessary work are losing millions of dollars to low productivity, staff turnover, missed opportunities, and reputational damage-and no, simply slapping a rainbow over your company logo isn't going to cut it.In this myth-busting follow-up to the 2020 breakout bestseller Birds of All Feathers, diversity and inclusion expert Michael Bach breaks down everything you need to know about creating inclusive workplaces for people who don't fit squarely into the "straight" and "cis" box. And don't worry if you're already feeling lost; by the time you've finished this book, you'll know exactly LGBTQ2+ means-and a whole lot of other stuff to boot.With clarity and a healthy dose of humor, Bach lays out a road map on how to ensure your workplace is safe for LGBTQ2+ people. You'll gain a clear understanding of sexuality, gender identity, and gender expression; what a Safe Space is, and how to turn your workplace into one; how to create and properly enforce a workplace Code of Conduct; and how to grab a piece of the fabulous "pink dollar" (worth more than $1 trillion dollars annually in the Canada and US alone!).A must-read for leaders, HR professionals, CEOs, and managers of all levels, Alphabet Soup is a critical guide to creating a truly inclusive workplace for all.…

Paperback. Condizione: New. Change isn't an easy sell. And, in business, pivoting in a new direction requires teams to work together cooperatively. While a half-hearted agreement to adopt a common goal may get you short-term momentum, if you want to initiate lasting change that creates sustained action, you need to give your audience a reason to believe. You need, as the title of this book suggests, to say what they can't unhear.From renowned strategist, author, and speaker Tamsen Webster comes this compact and actionable guide that will get you thinking differently about where change comes from and how to initiate it. By introducing and exploring nine "persuasion proverbs," Webster highlights the behavioral, cognitive, and psychological principles that underpin lasting change, and offers a powerful alternative to the standard tactics of influence and persuasion. The outlined concepts are easy to remember, simple to implement, and will give you the tools to transform any audience of lukewarm prospects into passionate believers.If you're looking to spark change in your audience in a way that has them excited and motivated, that pushes them beyond temporary action, and that makes them feel empowered instead of manipulated, then Say What They Can't Unhear is the resource you need in your back pocket.…

Paperback. Condizione: New. Don't burn out-stand out. Do you find yourself striving for big goals but running on fumes? Are you ever stuck in the frustrating cycle of overworking and under-living? Do you love the work you do-or at least used to-but feel overwhelmed by it? When it comes to work and our relationship with it, something has to change. This doesn't mean you need to bound out of bed every day in love with your work, nor do you need to settle for dragging yourself out of bed surviving your way through it, but you can feel a greater sense of aliveness engaging in it. Dear Work transforms traditional advice by using the power of brain science to show you how to boost your Work Vitality Quotient so you stand out, bringing your best, most energized self-without burning out. Sara Ross, chief vitality officer and leadership expert, will show you how to: - Identify the four "success traps" that limit your potential by luring you into thinking you're doing what it takes when really what you're doing is taking from you.- Adopt a "yes, and" mindset to work better with stress and feel fueled and fulfilled in the process.- Expand your approach to self-care to strategically identify when slowing down is needed and when accelerating in a different direction is even better.In a world that refuses to let up, reigniting your take-on-the-day vitality will be your competitive advantage at work and your path to pursuing a fully lived life outside of it as well.…

Paperback. Condizione: New. Learn the 12 principles of self-leadership, the most important factor in driving results and achieving success.Adam Kreek has consistently defied the odds to find greater achievement in all facets of his life. After 73 days alone at sea, Kreek and his expedition team survived a capsize in the Bermuda Triangle, the subject of the Dateline NBC documentary "Capsized". Four years earlier, Kreek won Olympic Gold with his eight-man rowing team. A two-time Olympian, he holds 60 international medals and multiple Hall of Fame inductions.In The Responsibility Ethic, he shares the 12 essential principles of self-leadership that have fueled his incredible accomplishments-and shows you how to master these principles too.Kreek is a powerful guide who teaches us how to realize our full potential at any stage of our career and lives. Drawing on his eight years of intensive Olympic training, near-death ocean expeditions, and career as an executive coach and corporate trainer, Kreek shares winning strategies from the trenches, where the strongest minds prevail.A compelling narrative with powerful instruction and direct application, The Responsibility Ethic challenges business leaders globally to chase their ambitions and to take responsibility for their success.…

Paperback. Condizione: New. In uncertain times, hope isn't just a feeling-it's a powerful, science-backed tool for resilience and transformation. In I Hope So, Dr. Robyne Hanley-Dafoe, award-winning author of Stress Wisely and Calm Within the Storm, shows readers how to use the power of neuroscience to access a well of hope that already exists within. An acclaimed behavioural psychologist and resiliency expert, Dr. Robyne has taught countless individuals and organisations to face the future with confidence.With a blend of neuroscience, history, and practical exercises, her book demonstrates that hope is not a luxury but a necessity. Readers will learn how to harness hope to improve decision-making, strengthen relationships, and cultivate resilience in their daily lives. Written in an engaging and authoritative voice, this research-driven book appeals to a broad audience, from personal growth readers to business professionals, making it a strong retail contender in psychology, wellness, and self-improvement categories.…

Paperback. Condizione: New. A Globe and Mail and Toronto Star bestseller! A book isn't going to end racism or inequity. But it can be a start.Birds of All Feathers is a timely call to action for employers, HR professionals, managers and employees to address diversity and inclusion-because it's not just the right thing to do, but the smart thing to do.Michael Bach helps you develop a better understanding around the nuances of terms like diversity versus inclusion and equity versus equality, and shows how diversity and inclusion can drive innovation and creativity-critical to any business's survival in today's fickle marketplace. You'll learn how to craft a DandI policy that's effective, and how to start the work of dismantling systemic racism and inequity by creating safe work spaces where people can bring their whole selves, find advancement, and succeed.Whether you are in the arts, healthcare, non-profit, or for-profit sectors, there is a business case for making your organization a space of true inclusion. In Birds of All Feathers, Michael Bach presents a feisty and honest case for the business advantage of diversity and inclusion in the workplace with practical steps to get there.This book shows you how to. Discover your organization's "why".  Learn how to implement and sustain beneficial changes. Determine how to measure success for your businessWith more than twenty years of experience in the field, Michael Bach, founder of the Canadian Centre for Diversity and Inclusion (CCDI), brings clarity and candor to a daunting subject, and shows you how to get diversity and inclusion right.No more excuses. No more delays. Change-and growth-starts right here.…

Paperback. Condizione: New. Your indispensable guide for coaching mastery. Language is a powerful tool that can unite, engage, and move people to action. It's all in what you choose to say, and how you say it. In this practical, accessible guide to having more powerful conversations, leading evidence-based coaching expert Haesun Moon offers a set of powerful words or phrases-one for every letter of the alphabet-to help you move others toward greater purpose and accomplishment. Based on her extensive research with the University of Toronto and Harvard Medical School, Moon shows you how to apply each of these concepts to transform the way you relate to others and empower them to strive for and achieve better outcomes. Each entry includes an inspiring real-life example, and reflection questions to help you put it into action in your own life and in the lives of people around you. Whether you're a leader in business, education, healthcare, the public or non-profit sector-or even in your family-the ability to coach others and support them in achieving their goals is an integral skill one of the most important skills you can master. A guide to return to again and again, Coaching A-Z is an indispensable tool for anyone seeking to master the art of coaching and leadership.…

Paperback. Condizione: New. A rallying cry for everyone tired of keyboard commandos and people who use speakerphones in open plan offices, The Jackass Whisperer is your guide to dealing with the worst people on earth. Jackasses are those who make our lives needlessly harder. They drive too slowly in the fast lane and too quickly in the slow lane, reply all, heat up fish in the microwave at work and share way too much information about their cleanse on Facebook. They live in our homes, work in our offices and shop at our stores. Jackasses are among us, and we have some bad news for you: if you can't spot the Jackass at the (enter literally any place on the planet), then the Jackass is you. After a lifetime of research, Scott and Alison Stratten offer the definitive guide to surviving the Jackassery in your life and making the world a better place, one set of noise-cancelling headphones at a time.…

Paperback. Condizione: New. Look for Michael's new book, The Advice Trap, which focuses on taming your Advice Monster so you can stay curious a little longer and change the way you lead forever.In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact.Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how-by saying less and asking more-you can develop coaching methods that produce great results.· Get straight to the point in any conversation with The Kickstart Question· Stay on track during any interaction with The Awe Question· Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question· Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question· Finally ensure others find your coaching as beneficial as you do with The Learning QuestionA fresh innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Witty and conversational, The Coaching Habit takes your work-and your workplace-from good to great."Coaching is an art and it's far easier said than done. It takes courage to ask a question rather than offer up advice, provide and answer, or unleash a solution. giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And he guides us through the tricky part-how to take this new information and turn it into habits and a daily practice.-Brené Brown, author of Rising Strong and Daring Greatly.…

Paperback. Condizione: New. Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.…

Paperback. Condizione: New. In Thoughtload, New York Times bestselling author and business advisor Liane Davey tackles today's pressing management challenge: overloaded systems, team burnout, and falling productivity-even as leadership demands more. Davey argues the problem isn't workload but thoughtload-the cumulative cognitive and emotional burden worsened by declining energy. This prescriptive guide lays out steps to reduce thoughtload, helping you and your team focus and get more done. Manage your attention to achieve deep concentration and accomplishment, be more present, sleep better, and control your mood and productivity. Learn to direct energy wisely and coach your team to do the same. Designed for busy managers, with humor and levity, Thoughtload is a potent handbook for leading calmly and effectively amidst chaos.…

Paperback. Condizione: New. From the bestselling author of 21 ThingsT You May Not Know About the Indian Act comes a powerful new book on dismantling the Indian Act and advancing Indigenous self-governance.Bob Joseph's 21 ThingsT You May Not Know About the Indian Act captured the attention of hundreds of thousands of Canadians by shining a light on the Indian Act and the problems associated with it. In that book, readers learned that the Consolidated Indian Act of 1876 has controlled the lives of Indigenous Peoples in Canada for generations, and despite its objective to assimilate Indians into the economic and political mainstream, it has had the opposite effect: segregation. They live under different laws and on different lands.People came away from that book with questions such as "Can we get rid of the Indian Act?" and "What would that look like? Would self-government work?" These are timely questions, given that 2026 will mark 150 years since the Consolidated Indian Act of 1876. The short answer to these questions is, yes, we can dismantle the Act, and there are current examples of self-government arrangements that are working.With his trademark wisdom, humility, and deep understanding, Bob Joseph shows us the path forward in 21 ThingsT You Need to Know About Indigenous Self-Government: A Conversation About Dismantling the Indian Act, in which Indigenous self-governance is already happening and not to be feared-and negotiating more such arrangements, sooner rather than later, is an absolute necessity.21 ThingsT You Need to Know About Indigenous Self-Government: A Conversation About Dismantling the Indian Act is a call to action. Join the conversation now.…

Paperback. Condizione: New. We live in a world informed by innovation. And yet, too many leaders in the knowledge sector are relying on instinctive, outdated-sometimes even toxic-methods to guide their teams.It's time for management to start innovating, too. In this bold new approach to leadership, sought-after executive coach, speaker, and author Melanie Parish shows you how to approach projects and situations with a scientist's mindset-testing hypotheses and analyzing results in a systematic way that will enable you to experiment and refine how you deal with challenges and opportunities. …

Paperback. Condizione: New. A rallying cry for everyone tired of keyboard commandos and people who use speakerphones in open plan offices, The Jackass Whisperer is your guide to dealing with the worst people on earth. Jackasses are those who make our lives needlessly harder. They drive too slowly in the fast lane and too quickly in the slow lane, reply all, heat up fish in the microwave at work and share way too much information about their cleanse on Facebook. They live in our homes, work in our offices and shop at our stores. Jackasses are among us, and we have some bad news for you: if you can't spot the Jackass at the (enter literally any place on the planet), then the Jackass is you. After a lifetime of research, Scott and Alison Stratten offer the definitive guide to surviving the Jackassery in your life and making the world a better place, one set of noise-cancelling headphones at a time.…

Paperback. Condizione: New. Steeped in a culture that glorifies drinking while new health regulations suggest no level of alcohol consumption is risk-free, more and more people are struggling with excessive alcohol use and alcohol use disorder. Their loved ones want to help, science tells us they are best positioned to help, but the culture discourages this and in fact shames and blames those who want to help. Counter to everything you've ever heard, you're not a codependent or an enabler for wanting to help.You've seen your beloved person drunk. Maybe a lot. There are few human experiences less dignified. And then in your attempts to get them to quit, you may have inadvertently overlaid a layer of shame and humiliation perhaps almost as destructive as the alcohol. The more frustrated you get because they won't quit, the more your reptilian brain runs the show, the less dignified you may find yourself behaving. What if, instead, you assumed the goal of "any positive change" as it relates to your partner's drinking. What if, rather than total abstinence, together, you found a way to reduce the harms associated with their alcohol use? The word "reduce," rather than "quit," is key, because a harm reduction approach to alcohol bests your chances that you both come out the other side of this process successful with your dignity intact.In You Don't Have to Quit, Maureen Palmer offers you twenty shame-free strategies for supporting your loved one to make healthier choices related to their alcohol use. It all starts with taking care of yourself, letting go of the wretched and pervasive ideology of codependence, and valuing positive change, even in small increments. The twenty tips offered here maximise your chances of maintaining your dignity as individuals, further bolstering the strength of your relationship.…

Paperback. Condizione: New. In her new book Alignment, Dr. Katie Keller Wood shows us that we have to stop striving for some impossible, made-up construct called "balance" and instead start focusing on maintaining a healthy alliance between our work and our non-work. There is overlap, she argues, between our work and our lives, and this connection is essential to our highest functioning. Ultimately, the best way to think of our lives is not as a balance scale but as a mosaic, with all our "tiles" (work, family, friendship, etc.) in some form of optimal, albeit continuously shifting, alignment.Using key Montessori education principles and frameworks, and drawing on two decades of experience teaching adolescents and adults, Dr. Wood shows us that it is possible to thrive in work and in our messy, complicated, and beautiful lives while still making a difference in the lives of others. …

Paperback. Condizione: New. Hi there, it's Michael, the author. You might know my previous book, The Coaching Habit. It was an unexpected bestseller: more than 700,000 copies sold so far, 1,000+ 5-star reviews on Amazon (my favourite: "I have plodded through many books that wish they could be this book"), a Wall Street Journal bestseller, and used by people and organizations around the world.So I've been sweating on the follow-up. The pressure! The anticipation! But here it is, and I think you're going to like it. If The Coaching Habit says, "here are the seven essential questions to be more coach-like," The Advice Trap is about getting to grips with how to actually change your behaviour so you stay curious a little bit longer.It sounds like it should be easy, but it's not. You have to tame your Advice Monster, that part of you that jumps in to offer up ideas, opinions, suggestions and advice. And it's taming your Advice Monster that's at the heart of this book. But there are also some specific coaching strategies, particularly on how to focus on what matters most. There are tools to make your conversations, coaching and otherwise, irresistible. There are even resources beyond the book itself, including a one-year, free leadership program from a 52-person faculty of cool, diverse, and provocative thinkers.In 2019, I was named the #1 Thought Leader in Coaching, and was short-listed for the coaching award by Thinkers50, the "Oscars of Management." My work's been featured in journals such as HBR, Fast Company, Forbes, and Inc., and my company, Box of Crayons, has trained more than 100,000 people just like you in the tools and mindset required for this essential leadership behaviour: being more coach-like. You'll get all of that wisdom and experience when you read The Advice Trap. I'm pretty sure you'll find it a great investment of your money and time. (And, by the way, thank you in advance for buying it. I'm thrilled to know the book is going out into the world.).…

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Paperback. Condizione: New. In Making It Without Losing It, bestselling author Jess Ekstrom delivers a refreshingly honest guide for ambitious humans who want to chase goals without setting their inner peace on fire. Through unfiltered storytelling, practical tools, and "yep, been there" moments, Jess helps readers enjoy work, stay motivated without meltdown, and build a life that feels as good as it looks. She flips the hustle culture script with two truths: success happens now, and motivation comes from within. Eleven mindset-shifting pillars help you rewire your brain, dodge burnout, and embrace the "Arrived Mindset"-knowing you're already enough. Smart, funny, and practical, this book is a must-read for anyone craving success with joy. …

Paperback. Condizione: New. What can you do to be a better ally for your Indigenous colleagues, community members, and friends? By actively listening to the history and current lived experiences of Indigenous peoples, you can take steps to address the inequities they continue to face. Author Rose LeMay notes that if you continually educate yourself, you will see many opportunities to be an ally.This insightful book suggests how to enter the field of reconciliation in a good way, in your community and your workplace. You will learn:- more about the true history shared by Indigenous peoples and colonial governments- why reconciliation is mostly the responsibility of non-Indigenous people- approaches to intervene when you see racism happening- better ways to respond to emotions that come up when doing the work of an ally- how to be an active team player for equity and inclusionLeMay describes key principles to promote reconciliation, deepen your practice of allyship, and contribute to meaningful change.…

Paperback. Condizione: New. Leaders and business professionals handle grueling hours and exceed high expectations. They are undaunted by challenges and embrace opportunities for growth. They assume they are resilient.But given enough demands, anyone can burn out. This makes logical sense, yet you likely still think it could never be you. You are fabulous and at risk of burning out.Resilience is not an innate character trait. Whether you're in a leadership role or working as part of a team, you need to implement strategies that build and nurture resilience. You need a resilience plan.Award-winning mental health expert Marie-Hélène Pelletier draws on her clinical practice and extensive knowledge in therapeutics and business practices to explore how resilience is the best defense against burnout and how everyone can build it in themselves-not with a one-size-fits-all plan but with strategies to help you create a custom plan.Pelletier uses relatable stories and activities to bring her concepts into context. By working through the exercises in this practical guide, you will have a goal-oriented, custom strategy with the knowledge to implement and sustain it, to protect your health and success into the future.…

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Paperback. Condizione: New. We have entered a new world of work. It's a world where leaders utilise a human-centric approach, prioritising the mental health and personal responsibilities of their employees alongside their professional ones. However, post-pandemic, a dark side to the empathetic workplace has emerged and many well-intentioned business leaders are struggling to keep both productivity and morale high.In The Empathy Dilemma, author, speaker, and empathy advocate, Maria Ross, explores the difficulties businesses are having, and the solutions they need to get back on track. Drawing on her decades of experience, thorough research, and extensive interviews, Ross goes back to the basics of what empathy is, and what it isn't. She details where leaders are going wrong and how to tackle complicating factors such as generational mindsets, philosophical differences, and diverse life experiences by utilising the five pillars of empathetic leadership: self-awareness, self-care, clarity, decisiveness, and joy. And by bringing this all into focus, Ross emphasizes the fact that empathy is a two-way street that involves mutual respect and trust between all involved parties.Written as a follow-up to her book The Empathy Edge, The Empathy Dilemma is the guide every leader needs in order to prioritise performance and protect mental health so that both their business and their employees come out on top.…