Rad stephens media llc (48 risultati)

Paperback. Condizione: new. Paperback. What happens when an automated system begins treating the consequences of its own decisions as proof that those decisions were right?In The Loop: How AI and Automated Systems Learn to Repeat Their Own Mistakes, Rad Stephens examines one of the least visible problems inside modern automation: the self-reinforcing feedback loop.A hiring system learns from the people it previously selected. A credit model learns only from borrowers it approved. A recommendation engine shapes what users see, then treats their reactions as evidence that its recommendations were correct. A chatbot closes a conversation, records it as resolved, and learns from that outcome. In each case, the system appears to be learning from the world while learning from the consequences of its own earlier choices.The numbers can keep improving even while the system becomes less connected to reality.Drawing on more than three decades of experience inside large-scale operational environments, Stephens shows how these loops form across artificial intelligence, automated decision systems, generative AI, hiring, lending, customer service, recommendation engines, performance metrics, and corporate workflows. The problem is not limited to advanced AI. It can begin anywhere a system acts, measures the result, and treats that result as independent evidence that the original decision was correct.The Loop also follows this problem into the newest generation of AI tools. AI-generated summaries can become permanent records. One system's output can become another system's evidence. Human reviewers can become little more than people assigned to click approve. AI agents can move from recommending actions to taking them. Shadow AI can spread through an organization before leadership realizes how deeply it has entered daily work. Vendor-controlled systems can make consequential decisions while leaving the organization responsible for outcomes it cannot fully explain.Stephens shows why the most dangerous systems do not always look broken. They can look successful. Internal metrics can improve, confidence can rise, and dashboards can become more impressive because the system is getting better at satisfying its measurements. The warning sign may be a system whose numbers look better, while fewer people are asking where those numbers came from.But The Loop is not an argument against artificial intelligence or automation. It is a practical guide to making automated systems more trustworthy.Stephens explains how organizations can create independent evidence, preserve corrections, track near misses, govern shadow AI, assign ownership for exceptions, test systems against evidence they did not create, audit vendor-controlled black boxes, and build breaker switches capable of interrupting a harmful pattern before it spreads at real-world scale.The book also gives leaders practical questions to ask. Who does the system never get to prove wrong? Does a correction reach the underlying system, or disappear inside a case note? Who has the authority to stop the process? What evidence exists outside the system's own reporting? If the system's worst failure went unnoticed for a year, who would be responsible for finding it?The central idea is simple: a system should never be allowed to grade its own work indefinitely.For executives, operators, technology teams, risk professionals, compliance leaders, and anyone responsible for AI governance or automated decision-making, The Loop offers a clear way to distinguish genuine learning from automated self-confirmation.The safest systems are not the ones that never make mistakes. They are the ones designed to discover when they are wrong.Where would the correction actually come from? Tha Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Condizione: New.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

Condizione: New.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

HRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

HRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

Condizione: New.

Condizione: New.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

Condizione: New.

Condizione: New.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

HRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

HRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

HRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

HRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

Paperback. Condizione: new. Paperback. What happens when an automated system begins treating the consequences of its own decisions as proof that those decisions were right?In The Loop: How AI and Automated Systems Learn to Repeat Their Own Mistakes, Rad Stephens examines one of the least visible problems inside modern automation: the self-reinforcing feedback loop.A hiring system learns from the people it previously selected. A credit model learns only from borrowers it approved. A recommendation engine shapes what users see, then treats their reactions as evidence that its recommendations were correct. A chatbot closes a conversation, records it as resolved, and learns from that outcome. In each case, the system appears to be learning from the world while learning from the consequences of its own earlier choices.The numbers can keep improving even while the system becomes less connected to reality.Drawing on more than three decades of experience inside large-scale operational environments, Stephens shows how these loops form across artificial intelligence, automated decision systems, generative AI, hiring, lending, customer service, recommendation engines, performance metrics, and corporate workflows. The problem is not limited to advanced AI. It can begin anywhere a system acts, measures the result, and treats that result as independent evidence that the original decision was correct.The Loop also follows this problem into the newest generation of AI tools. AI-generated summaries can become permanent records. One system's output can become another system's evidence. Human reviewers can become little more than people assigned to click approve. AI agents can move from recommending actions to taking them. Shadow AI can spread through an organization before leadership realizes how deeply it has entered daily work. Vendor-controlled systems can make consequential decisions while leaving the organization responsible for outcomes it cannot fully explain.Stephens shows why the most dangerous systems do not always look broken. They can look successful. Internal metrics can improve, confidence can rise, and dashboards can become more impressive because the system is getting better at satisfying its measurements. The warning sign may be a system whose numbers look better, while fewer people are asking where those numbers came from.But The Loop is not an argument against artificial intelligence or automation. It is a practical guide to making automated systems more trustworthy.Stephens explains how organizations can create independent evidence, preserve corrections, track near misses, govern shadow AI, assign ownership for exceptions, test systems against evidence they did not create, audit vendor-controlled black boxes, and build breaker switches capable of interrupting a harmful pattern before it spreads at real-world scale.The book also gives leaders practical questions to ask. Who does the system never get to prove wrong? Does a correction reach the underlying system, or disappear inside a case note? Who has the authority to stop the process? What evidence exists outside the system's own reporting? If the system's worst failure went unnoticed for a year, who would be responsible for finding it?The central idea is simple: a system should never be allowed to grade its own work indefinitely.For executives, operators, technology teams, risk professionals, compliance leaders, and anyone responsible for AI governance or automated decision-making, The Loop offers a clear way to distinguish genuine learning from automated self-confirmation.The safest systems are not the ones that never make mistakes. They are the ones designed to discover when they are wrong.Where would the correction actually c Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Condizione: new. Paperback. What happens when an automated system begins treating the consequences of its own decisions as proof that those decisions were right?In The Loop: How AI and Automated Systems Learn to Repeat Their Own Mistakes, Rad Stephens examines one of the least visible problems inside modern automation: the self-reinforcing feedback loop.A hiring system learns from the people it previously selected. A credit model learns only from borrowers it approved. A recommendation engine shapes what users see, then treats their reactions as evidence that its recommendations were correct. A chatbot closes a conversation, records it as resolved, and learns from that outcome. In each case, the system appears to be learning from the world while learning from the consequences of its own earlier choices.The numbers can keep improving even while the system becomes less connected to reality.Drawing on more than three decades of experience inside large-scale operational environments, Stephens shows how these loops form across artificial intelligence, automated decision systems, generative AI, hiring, lending, customer service, recommendation engines, performance metrics, and corporate workflows. The problem is not limited to advanced AI. It can begin anywhere a system acts, measures the result, and treats that result as independent evidence that the original decision was correct.The Loop also follows this problem into the newest generation of AI tools. AI-generated summaries can become permanent records. One system's output can become another system's evidence. Human reviewers can become little more than people assigned to click approve. AI agents can move from recommending actions to taking them. Shadow AI can spread through an organization before leadership realizes how deeply it has entered daily work. Vendor-controlled systems can make consequential decisions while leaving the organization responsible for outcomes it cannot fully explain.Stephens shows why the most dangerous systems do not always look broken. They can look successful. Internal metrics can improve, confidence can rise, and dashboards can become more impressive because the system is getting better at satisfying its measurements. The warning sign may be a system whose numbers look better, while fewer people are asking where those numbers came from.But The Loop is not an argument against artificial intelligence or automation. It is a practical guide to making automated systems more trustworthy.Stephens explains how organizations can create independent evidence, preserve corrections, track near misses, govern shadow AI, assign ownership for exceptions, test systems against evidence they did not create, audit vendor-controlled black boxes, and build breaker switches capable of interrupting a harmful pattern before it spreads at real-world scale.The book also gives leaders practical questions to ask. Who does the system never get to prove wrong? Does a correction reach the underlying system, or disappear inside a case note? Who has the authority to stop the process? What evidence exists outside the system's own reporting? If the system's worst failure went unnoticed for a year, who would be responsible for finding it?The central idea is simple: a system should never be allowed to grade its own work indefinitely.For executives, operators, technology teams, risk professionals, compliance leaders, and anyone responsible for AI governance or automated decision-making, The Loop offers a clear way to distinguish genuine learning from automated self-confirmation.The safest systems are not the ones that never make mistakes. They are the ones designed to discover when they are wrong.Where would the correction actually c Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…

Hardcover. Condizione: new. Hardcover. What happens when an automated system begins treating the consequences of its own decisions as proof that those decisions were right?In The Loop: How AI and Automated Systems Learn to Repeat Their Own Mistakes, Rad Stephens examines one of the least visible problems inside modern automation: the self-reinforcing feedback loop.A hiring system learns from the people it previously selected. A credit model learns only from borrowers it approved. A recommendation engine shapes what users see, then treats their reactions as evidence that its recommendations were correct. A chatbot closes a conversation, records it as resolved, and learns from that outcome. In each case, the system appears to be learning from the world while learning from the consequences of its own earlier choices.The numbers can keep improving even while the system becomes less connected to reality.Drawing on more than three decades of experience inside large-scale operational environments, Stephens shows how these loops form across artificial intelligence, automated decision systems, generative AI, hiring, lending, customer service, recommendation engines, performance metrics, and corporate workflows. The problem is not limited to advanced AI. It can begin anywhere a system acts, measures the result, and treats that result as independent evidence that the original decision was correct.The Loop also follows this problem into the newest generation of AI tools. AI-generated summaries can become permanent records. One system's output can become another system's evidence. Human reviewers can become little more than people assigned to click approve. AI agents can move from recommending actions to taking them. Shadow AI can spread through an organization before leadership realizes how deeply it has entered daily work. Vendor-controlled systems can make consequential decisions while leaving the organization responsible for outcomes it cannot fully explain.Stephens shows why the most dangerous systems do not always look broken. They can look successful. Internal metrics can improve, confidence can rise, and dashboards can become more impressive because the system is getting better at satisfying its measurements. The warning sign may be a system whose numbers look better, while fewer people are asking where those numbers came from.But The Loop is not an argument against artificial intelligence or automation. It is a practical guide to making automated systems more trustworthy.Stephens explains how organizations can create independent evidence, preserve corrections, track near misses, govern shadow AI, assign ownership for exceptions, test systems against evidence they did not create, audit vendor-controlled black boxes, and build breaker switches capable of interrupting a harmful pattern before it spreads at real-world scale.The book also gives leaders practical questions to ask. Who does the system never get to prove wrong? Does a correction reach the underlying system, or disappear inside a case note? Who has the authority to stop the process? What evidence exists outside the system's own reporting? If the system's worst failure went unnoticed for a year, who would be responsible for finding it?The central idea is simple: a system should never be allowed to grade its own work indefinitely.For executives, operators, technology teams, risk professionals, compliance leaders, and anyone responsible for AI governance or automated decision-making, The Loop offers a clear way to distinguish genuine learning from automated self-confirmation.The safest systems are not the ones that never make mistakes. They are the ones designed to discover when they are wrong.Where would the correction actually c Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Hardcover. Condizione: new. Hardcover. What happens when an automated system begins treating the consequences of its own decisions as proof that those decisions were right?In The Loop: How AI and Automated Systems Learn to Repeat Their Own Mistakes, Rad Stephens examines one of the least visible problems inside modern automation: the self-reinforcing feedback loop.A hiring system learns from the people it previously selected. A credit model learns only from borrowers it approved. A recommendation engine shapes what users see, then treats their reactions as evidence that its recommendations were correct. A chatbot closes a conversation, records it as resolved, and learns from that outcome. In each case, the system appears to be learning from the world while learning from the consequences of its own earlier choices.The numbers can keep improving even while the system becomes less connected to reality.Drawing on more than three decades of experience inside large-scale operational environments, Stephens shows how these loops form across artificial intelligence, automated decision systems, generative AI, hiring, lending, customer service, recommendation engines, performance metrics, and corporate workflows. The problem is not limited to advanced AI. It can begin anywhere a system acts, measures the result, and treats that result as independent evidence that the original decision was correct.The Loop also follows this problem into the newest generation of AI tools. AI-generated summaries can become permanent records. One system's output can become another system's evidence. Human reviewers can become little more than people assigned to click approve. AI agents can move from recommending actions to taking them. Shadow AI can spread through an organization before leadership realizes how deeply it has entered daily work. Vendor-controlled systems can make consequential decisions while leaving the organization responsible for outcomes it cannot fully explain.Stephens shows why the most dangerous systems do not always look broken. They can look successful. Internal metrics can improve, confidence can rise, and dashboards can become more impressive because the system is getting better at satisfying its measurements. The warning sign may be a system whose numbers look better, while fewer people are asking where those numbers came from.But The Loop is not an argument against artificial intelligence or automation. It is a practical guide to making automated systems more trustworthy.Stephens explains how organizations can create independent evidence, preserve corrections, track near misses, govern shadow AI, assign ownership for exceptions, test systems against evidence they did not create, audit vendor-controlled black boxes, and build breaker switches capable of interrupting a harmful pattern before it spreads at real-world scale.The book also gives leaders practical questions to ask. Who does the system never get to prove wrong? Does a correction reach the underlying system, or disappear inside a case note? Who has the authority to stop the process? What evidence exists outside the system's own reporting? If the system's worst failure went unnoticed for a year, who would be responsible for finding it?The central idea is simple: a system should never be allowed to grade its own work indefinitely.For executives, operators, technology teams, risk professionals, compliance leaders, and anyone responsible for AI governance or automated decision-making, The Loop offers a clear way to distinguish genuine learning from automated self-confirmation.The safest systems are not the ones that never make mistakes. They are the ones designed to discover when they are wrong.Where would the correction actually c Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…

Paperback. Condizione: new. Paperback. The decision was already made before anyone walked into the room.You've felt it. The meeting where the numbers are already on the screen, where the most professionally sound move is to ask a clarifying question instead of the real one. The target that doesn't add up against your headcount but can't be argued with because it came from a model no one in the room has actually reviewed. The growing sense that the authority in your organization doesn't belong to anyone you can see.In The System is the Boss, Rad Stephens names what millions of people are living inside and have never had the language to describe: in most modern organizations, the system-not your manager, not the org chart-is the actual boss.Drawing on more than three decades inside large-scale operational environments, Stephens takes you onto the distribution floors, into the leadership meetings, and through the quiet moments where authority has migrated out of human hands and into forecasting models, performance dashboards, labor algorithms, and now AI agents that shape your day before you ever log in.This is not an anti-technology book. It is an honest accounting of what these systems cost, who pays it, and why those costs are so rarely acknowledged by the people with the power to change them.You'll meet Marcus, a driver with eleven years of experience whose careful habits erode one rational decision at a time. You'll meet Ray, a sort worker named by a monitoring system that built a case from badge scans and data associations-a pattern mistaken for proof. You'll meet Terrence and Margaret, standing in a room where a fair question simply cannot be answered. They are composites, but you will recognize them. You may recognize yourself.Stephens writes from the inside, implicating himself as often as the system. He shows how measurement quietly became authority, how incentives replaced the intentions that created them, how meetings stopped deciding anything, and how the language of empowerment survives even as real decision-making moves somewhere the people doing the work can no longer reach.As AI and autonomous agents take on more of the work, this shift is accelerating. Forecasting agents, scheduling agents, routing agents, and monitoring agents now act before anyone authorizes them-and the conversations that follow become the ratification of what the system has already decided.The System is the Boss gives that experience a structure you can finally see clearly enough to examine. It won't dissolve the dashboard or reverse the model. But it will change what you see from inside, so you stop mistaking every system output for truth, every flag for cause, and every clean record for justice.If you have ever carried the weight of a decision you had no part in making, this book was written for you.A clear-eyed, deeply human look at algorithmic management, automation, broken metrics, and the future of work-from someone who spent decades inside the machine.From the author of Amazon Unfiltered: Power, Performance, and the Human Cost of Scale. Authority has quietly migrated from people to systems. Set in warehouses and logistics, this book reveals how forecasting models, dashboards, and AI agents became the real boss-and asks who is accountable when the system is wrong. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condizione: new. Paperback. Amazon runs on speed, scale, and relentless performance - but what does that discipline actually cost the people inside it?Amazon Unfiltered is a firsthand account of life inside one of the most closely watched companies in the world, written by someone who lived it. Rad Stephens draws on years of hands-on experience inside Amazon's operations to pull back the curtain on how pressure moves through a modern logistics organization - how metrics shape behavior on the floor, how performance culture rewards speed over judgment, and how accountability so often lands on the people with the least power to push back.This is not just a book about one company. It's a close look at how today's largest institutions use data, automation, and operational intensity to hit their numbers - and what gets obscured along the way. Blending personal experience with sharp institutional analysis, Stephens traces the gap between the polished efficiency Amazon projects to the outside world and the human reality of the warehouse floor.Readers interested in workplace culture, labor and employment issues, corporate power, and the role of technology in the modern economy will find Amazon Unfiltered a candid, unflinching read. It's a book for anyone who has ever wondered what really happens behind the "efficiency" of same-day delivery - and what it demands of the people who make it possible.Part memoir, part institutional critique, Amazon Unfiltered asks a question that extends far beyond one warehouse: when performance becomes the only measure that matters, who pays the price? Amazon Unfiltered is an insider account of Amazon logistics, revealing how speed, metrics, and leadership pressure affect the workers and contractors behind every delivery. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Hardcover. Condizione: new. Hardcover. Amazon runs on speed, scale, and relentless performance - but what does that discipline actually cost the people inside it?Amazon Unfiltered is a firsthand account of life inside one of the most closely watched companies in the world, written by someone who lived it. Rad Stephens draws on years of hands-on experience inside Amazon's operations to pull back the curtain on how pressure moves through a modern logistics organization - how metrics shape behavior on the floor, how performance culture rewards speed over judgment, and how accountability so often lands on the people with the least power to push back.This is not just a book about one company. It's a close look at how today's largest institutions use data, automation, and operational intensity to hit their numbers - and what gets obscured along the way. Blending personal experience with sharp institutional analysis, Stephens traces the gap between the polished efficiency Amazon projects to the outside world and the human reality of the warehouse floor.Readers interested in workplace culture, labor and employment issues, corporate power, and the role of technology in the modern economy will find Amazon Unfiltered a candid, unflinching read. It's a book for anyone who has ever wondered what really happens behind the "efficiency" of same-day delivery - and what it demands of the people who make it possible.Part memoir, part institutional critique, Amazon Unfiltered asks a question that extends far beyond one warehouse: when performance becomes the only measure that matters, who pays the price? Amazon Unfiltered is an insider account of Amazon logistics, revealing how speed, metrics, and leadership pressure affect the workers and contractors behind every delivery. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Hardcover. Condizione: new. Hardcover. The decision was already made before anyone walked into the room.You've felt it. The meeting where the numbers are already on the screen, where the most professionally sound move is to ask a clarifying question instead of the real one. The target that doesn't add up against your headcount but can't be argued with because it came from a model no one in the room has actually reviewed. The growing sense that the authority in your organization doesn't belong to anyone you can see.In The System is the Boss, Rad Stephens names what millions of people are living inside and have never had the language to describe: in most modern organizations, the system-not your manager, not the org chart-is the actual boss.Drawing on more than three decades inside large-scale operational environments, Stephens takes you onto the distribution floors, into the leadership meetings, and through the quiet moments where authority has migrated out of human hands and into forecasting models, performance dashboards, labor algorithms, and now AI agents that shape your day before you ever log in.This is not an anti-technology book. It is an honest accounting of what these systems cost, who pays it, and why those costs are so rarely acknowledged by the people with the power to change them.You'll meet Marcus, a driver with eleven years of experience whose careful habits erode one rational decision at a time. You'll meet Ray, a sort worker named by a monitoring system that built a case from badge scans and data associations-a pattern mistaken for proof. You'll meet Terrence and Margaret, standing in a room where a fair question simply cannot be answered. They are composites, but you will recognize them. You may recognize yourself.Stephens writes from the inside, implicating himself as often as the system. He shows how measurement quietly became authority, how incentives replaced the intentions that created them, how meetings stopped deciding anything, and how the language of empowerment survives even as real decision-making moves somewhere the people doing the work can no longer reach.As AI and autonomous agents take on more of the work, this shift is accelerating. Forecasting agents, scheduling agents, routing agents, and monitoring agents now act before anyone authorizes them-and the conversations that follow become the ratification of what the system has already decided.The System is the Boss gives that experience a structure you can finally see clearly enough to examine. It won't dissolve the dashboard or reverse the model. But it will change what you see from inside, so you stop mistaking every system output for truth, every flag for cause, and every clean record for justice.If you have ever carried the weight of a decision you had no part in making, this book was written for you.A clear-eyed, deeply human look at algorithmic management, automation, broken metrics, and the future of work-from someone who spent decades inside the machine.From the author of Amazon Unfiltered: Power, Performance, and the Human Cost of Scale. Authority has quietly migrated from people to systems. Set in warehouses and logistics, this book reveals how forecasting models, dashboards, and AI agents became the real boss-and asks who is accountable when the system is wrong. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware 160 pp. Englisch.

Buch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware 160 pp. Englisch.

Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - A practical guide to how AI and automated systems can reinforce their own mistakes;and how leaders can break the cycle through better evidence;stronger oversight;and clear accountability.