Isbn: 9780029113806 - managing quality: the strategic and competitive edge (17 risultati)

hardcover. Condizione: Very Good.

hardcover. Condizione: Acceptable. Condizione sovraccoperta: Includes dust jacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.…

Condizione: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.…

Condizione: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condizione: Very Good. Managing Quality This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.…

Hard Cover. Condizione: Very Good. Condizione sovraccoperta: Very Good. 319pp. Black hardback, DJ VG, index, chapter notes, appendices, Includes: The concept of quality, An industry example, Japanese quality management.

Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condizione: Fair. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Has some spots on sides of pages Publisher: Free Press Pub Date: 2/8/1988 Binding: Hardcover Pages: 319 First edition.

Condizione: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Book contains pencil markings. In fair condition, suitable as a study copy. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,800grams, ISBN:0029113806.…

hardcover. Condizione: New.

Hardcover. Condizione: UsedVeryGood. Hardcover; light fading, light shelf wear to exterior; otherwise in very go od condition with clean text, firm binding. Dust jacket shows fading and sh elf wear.

Hardcover. Condizione: Good. Publisher: The Free Press, 1988, Good, HB, ISBN: 0-02-911380-6, pencil underlining. Book.

Hardcover. Condizione: new. New Copy. Customer Service Guaranteed.

Hardcover. Condizione: Fine. Condizione sovraccoperta: Fine. Later. Fine in fine dust jacket. Hardcover and dust jacket, both a nice clean copy, almost new.

Hardcover. Condizione: New. In shrink wrap.

Hardcover. Condizione: New. Condizione sovraccoperta: Fine. 1st Edition. New - Unread - 1St Edition - Name Inside Front Cover. With Minor Shelf Wear To The Dust Jacket. - For More Information On Condition. - Please See All Photos. - David A. Garvin Rocked The Foundations Of U.S. Manufacturing When His Devastating Indictment Of American Product Quality First Appeared In The "Harvard Business Review" In 1983 And Subsequently In Newspapers Around The World. Garvin Had Analyzed A Representative Global Industry -- Room Air Conditioners, A Product With Basic, Unchanging Technological Requirements -- And Irrefutably Documented American Failure Rates Which Were 500 To 1,000 Times Greater Than Those Of Japanese Competitors. Now, Building On That Shocking Study, Garvin's New Work Combines Theory And Practice To Show How A More Sophisticated Understanding Of Quality Can Lead U.S. Companies To A Strategic Approach To Quality Management, Which Is Necessary To Compete In Today's World Marketplace. This Seminal Work Is Essential Reading For Managers, Particularly Since Widely Held Assumptions And A Growing Mythology About Quality "Have Not" Produced The Expected Revolution In U.S. Quality Performance -- With Few Products Able To Match The Quality And Reliability Levels Of Their Overseas Competitors. Garvin Begins With A Superb Review Of Quality History In This Country And An Incisive Analysis Of What Japan Has Done With The Same Concepts And Ideas -- And Done Demonstratively Better -- Revealing The Hard Facts That Prove Quality Is The Best Competitive Weapon To Dramatically Increase Profits And Cut Losses. Here Is The Actual Evidence Relating Quality To Such Variables As Price, Market Share, Advertising, Cost, Productivity, And Profitability As Hammered Out By Garvin In A Point-By-Point Comparison Of Quality Management In U.S. And Japanese Plants. His Focused Study Of Seven Japanese Companies And Eleven U.S. Factoriesmakes Extraordinarily Clear What The Japanese Have Done To Better Even The Best U.S. Companies. He Looks To The Underlying Sources Of Superior Quality And Identifies Both The Practices Long Associated With Excellence, Such As Reliability Engineering And Precise Information Systems, And Those That Have Rarely Appeared In The Literature, Such As Limited Bumping, Order Of Assembly Operations, And Narrow Product Lines. Finally, He Demonstrates With Unmistakable Bottom-Line Figures The All-Important Need For Top Managers To Become Involved In Quality Activities. Garvin's Credo Throughout Is, "If Quality Is To Be Managed, It Must First Be Understood." In This Landmark Work, He Provides That Comprehensive And Lucid Understanding Of Quality In A Way That Can Readily Be Transferred To A Wide Variety Of Industry Environments. The Result Is A Damning, Yet Enlightening Analysis That Specifically Illustrates How America Must Improve Product Quality To Win Back Lost Markets And Gain Long-Term Competitive Advantage.…