Isbn: 9780060196998 - hot buttons: how to resolve conflict and cool everyone down (14 risultati)

Condizione: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardback. Condizione: Good. When Was The Last Time Your Hot Button Was Pushed?Was it when someone at work ignored you or challenged your competence?Was it when your lover or spouse deeply hurt you with a mean comment?Was it when your best friend said or did something cruel -- and you had no idea why she felt such rage?Was it on the highway, when the guy in the next car gave you the finger?Was it when someone told you what to do -- for the millionth time?And when was the last time you unwittingly pushed someone else's button? Did she explode? Did you lose a promotion, an opportunity, the trust of your child?We live in sensitive times. Everyone's temper is quivering right at the surface, and it takes almost nothing to set off fury. When our buttons are pressed, many react by fighting back, but some of us just feel helpless and retreat from the conflict because we're sure we can't win the battle. We sense we're being manipulated or bullied, but we just can't deal with the anger in the air.Well, now we can. Sybil Evans, a celebrated conflict resolution expert, widely known as the Conflict Coach, has written Hot Buttons, an essential handbook with can't-fail techniques on how to get what we want without alienating people -- without pressing their buttons. Whether you're dealing with the office sadist, an unruly child, or the love of your life -- conflict can be a killer. But here's the irony: Conflict can also work for you, can be an energizing, inspiring, even sexy force if you know how to harness it. Hot Buttons shows you how.Evans offers very specific tools to soothe angry lovers, smooth the rough edges of workplace tension, choose harmony instead of anger between family and friends, and also defuse road rage, cell phone rage, supermarket-line rage, gym rage, restaurant rage, and other banes of this volatile twenty-first century.Her easy-to-follow Five-Step Formula is guaranteed to turn off hot buttons -- yours or someone else's. Loaded with self-test quizzes, written with humor and empathy, this wise and reassuring book can be the spur that finally changes your life.When you know how to cool everyone down, when you can communicate so no one's buttons are pushed and everyone's needs are met, when you finally feel understood and respected, you have true power.Seize the power. Turn off the hot buttons.…

Hardcover. Condizione: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Condizione: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Condizione: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

hardcover. Condizione: Very Good. No Highlighting or underlining. Some Wear but overall very good condition. 100% Satisfaction Guaranteed.

hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Hardcover. Dust Jacket Included. First Edition. Hard Cover. Fine/Fine. First Edition. Remainder. Signed by Author. 8vo - over 7¾" - 9¾" tall. ISBN:0060196998. Signed by Author.

Hardcover. Condizione: As New. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDFine in Fine dust jacket. First edition. Inscribed presentation copy signed by the author "Sybil Evans" on the ffep.

Hardcover. Condizione: New. Condizione sovraccoperta: New. First Edition; First Printing. New York, NY: Cliff Street Books imprint of HarperCollins Publishers, 2000. 8vo. 1st edition, 1st printing. Printed blue quarter binding, red boards.; 8vo 8" - 9" tall; 352 pages.

Hard cover wit. Condizione: Used: Very good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDViolence in Society; Very good hardcover with dustjacket; tanning to edges; tips bumped; clean pages; prompt shipping with tracking.

hardcover. Condizione: New. In shrink wrap. Looks like an interesting title.