Condizione: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc.
Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: More Than Words, Waltham, MA, U.S.A.
Condizione: Good. . . All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping.
Lingua: Inglese
Editore: Harper Perennial (edition First Edition), 1990
ISBN 10: 0060920092 ISBN 13: 9780060920098
Da: BooksRun, Philadelphia, PA, U.S.A.
Prima edizione
Paperback. Condizione: Fair. First Edition. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Paperback. Condizione: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.
paperback. Condizione: Fine. Almost new book.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders.
paperback. Condizione: Fine. Almost new book.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders.
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Rep. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
EUR 3,48
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. Total Customer Service: The Ultimate Weapon This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Lingua: Inglese
Editore: Harper Perennial November 1990, 1990
ISBN 10: 0060920092 ISBN 13: 9780060920098
Da: Colorado's Used Book Store, Englewood, CO, U.S.A.
Prima edizione
Trade Paperback. Condizione: Good. First Edition. Creases to the spine with light edge and cover wear. Pages solid with red ink underlining throughout and red ink inscription on inside cover page. All Orders Shipped With Tracking And Delivery Confirmation Numbers.
Da: HPB-Emerald, Dallas, TX, U.S.A.
paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
EUR 3,26
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Da: Better World Books Ltd, Dunfermline, Regno Unito
EUR 5,62
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Rep. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
EUR 3,01
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Aged book. Tanned pages and age spots, however, this will not interfere with reading. Damaged cover. The cover of is slightly damaged for instance a torn or bent corner.
EUR 3,01
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover.
Paperback. Condizione: Very Good. Condizione sovraccoperta: No Dust Jacket. 0.65 x 8.02 x 5.29 Inches; 256 pages; Customer Service: The Competitive Weapon for the 1990sDemand for total customer service is rolling over business like a juggernaut. Companies that master service will triumph; those that ignore it will be swept into bankruptcy. Total Customer Service shows why understanding customer service is imperative, how to achieve it, what it costs, and provides a six-point plan for acquiring the decisive weapon in business wars. The Six-Point Plan for Gaining the Competitive Edge? Devise a service strategy? Get top managers to behave like customer service fanatics? Concentrate on motivating and training employees? Design products and services that make good customer service possible? Invest in service infrastructure? Monitor achievement of customer service goals.
EUR 2,98
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,250grams, ISBN:9780060920098.
Da: Book Express (NZ), Shannon, Nuova Zelanda
EUR 4,65
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Good. 256 pages. Cover wornDemand for total customer service is rolling over business like a juggernaut. Companies that master service will triumph; those that ignore it will be swept into bankruptcy. Total Customer Service shows why understanding customer service.
EUR 4,00
Quantità: 1 disponibili
Aggiungi al carrelloEncuadernación de tapa blanda. Condizione: Bien. X2410F02309. 236 g. 230 pp. Rústica. Estado, bien. Servicio total al cliente, la última arma. English.
Da: SZ Global, Toronto, ON, Canada
EUR 12,38
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Collectible-Very Good. A marketing expert and a respected business journalist argue that excellence in customer service can provide the key to business access in the coming decade, and outline a comprehensive strategy to achieve customer service goals.
Da: BennettBooksLtd, Los Angeles, CA, U.S.A.
paperback. Condizione: New. In shrink wrap. Looks like an interesting title!