Tipo di articolo
Condizioni
Legatura
Ulteriori caratteristiche
Spedizione gratuita
Paese del venditore
Valutazione venditore
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Libro
Hardback. Condizione: Fine.
Editore: McGraw-Hill Education 16/10/2009, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: AwesomeBooks, Wallingford, Regno Unito
Libro
Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Editore: McGraw-Hill Education - Europe, United States, New York, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Libro
Paperback. Condizione: Very Good. Publisher's Note:Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Best practices for a successful Social CRM implementation Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's response to the customer's control of the conversation that makes Social CRM work. Written by CRM guru Paul Greenberg, CRM at the Speed of Light, Fourth Edition, reveals best practices for a successful Social CRM implementation. Greenberg explains how this new paradigm involves the customer in a synergetic discussion to provide mutually beneficial value in a trusted and transparent business environment. Throughout this definitive volume, you'll find examples of the new strategies for customer engagement and collaboration being used by cutting-edge companies, along with expert guidance on how your organization can and should adopt these innovations. CRM at the Speed of Light, Fourth Edition, reviews the latest technological developments in the operational side of CRM, including vertical applications, and explains the fundamentals of the multifaceted CRM framework. Find out why Paul Greenberg was named the #1 CRM influencer by InsideCRM in the completely recast edition of this international bestseller. Praise for CRM at the Speed of Light "[This book] is a testament to Greenberg's profound grasp of the control revolution that is upon us. Customers seizing control from business. Citizens demanding control and accountability from their governments. Political campaigns and charities being rewarded by shifting power to their supporters. Quite simply, it is the definitive work for anyone committed to putting the social customer at the center of their operation." -- Brian Komar, Director of Interacitve Marketing and CRM, Center for American Progress "With great insights, great stories, and great information, Paul Greenberg analyzes the impact of every major industry development on vendor/customer relationships. Not only is he on top of his game, he makes reading this edition as enjoyable as it was to read the previous three. This is an absolute must-read for anyone serious about understanding how to best serve today's social customer." -- Brent Leary, CRM industry analyst and co-author of Barack 2.0: Social Media Lessons for Small Business "This edition is packed with new insights about how online conversations are changing the nature of customer relations. Think the CRM market is crazy now? Hitch a ride on Greenberg's shoulders because you ain't seen nothing yet." -- Paul Gillin, author of The New Influencers and Secrets of Social Media Marketing." "As we make the shift to SCRM, Paul's insights provide a much needed framework on how to navigate a more connected, social, and collaborative enterprise." -- R "Ray" Wang, Partner, Enterprise Strategy, Altimeter Group, LLC "Paul Greenberg is one of the most astute minds in CRM and social media today. His book remains the bible for companies employing CRM. The added focus on blending new and social media into Paul's philosophy of CRM will keep this as the first book companies reach for to enhance the customer relationship in the new century." -- Jay Dunn, Vice President of Marketing, Lane Bryant "Paul Greenberg shares his unparalleled expertise on the dramatic. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
Libro
Condizione: VeryGood. Most items will be dispatched the same or the next working day.
Editore: McGraw-Hill Education 16/10/2009, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Bahamut Media, Reading, Regno Unito
Libro
Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: medimops, Berlin, Germania
Libro
Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Books Unplugged, Amherst, NY, U.S.A.
Libro
Condizione: Good. Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within.
Editore: McGraw-Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Anybook.com, Lincoln, Regno Unito
Libro
Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1200grams, ISBN:9780071590457.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Libro
Hardcover. Condizione: new. New. Fast Shipping and good customer service.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Hamelyn, Madrid, Spagna
Libro
Condizione: Muy bueno. EAN: 9780071590457 Tipo: Libros Categoría: Título: Crm at The Speed of Light, Fourth Edition: Social Crm 2.0 Strategies, Tools, And Techniques for Engaging Your CustomersAutor: Paul Greenberg Editorial: McGraw Hill Peso: 1000 Información adicional: (unknown Series).
Editore: McGraw-Hill Education, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Front Cover Books, Denver, CO, U.S.A.
Libro
Condizione: new.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Wizard Books, Long Beach, CA, U.S.A.
Libro
Hardcover. Condizione: new. New.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: GoldenDragon, Houston, TX, U.S.A.
Libro
Hardcover. Condizione: new. Buy for Great customer experience.
Editore: McGraw-Hill Education, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Pieuler Store, Suffolk, Regno Unito
Libro
Condizione: good. 4. 100% Customer Satisfaction Guaranteed ! The book shows some signs of wear from use but is a good readable copy. Cover in excellent condition. Binding tight. Pages in great shape, no tears. Not contain access codes, cd, DVD.
Editore: McGraw-Hill Education, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Lakeside Books, Benton Harbor, MI, U.S.A.
Libro
Condizione: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!.
Editore: McGraw-Hill, 2010
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Brentwood Books, Kinnelon, NJ, U.S.A.
Libro
Hardcover. Condizione: New. 4th. New. 4th (2010) Edition. Perfect condition, no shelfwear or marks. ** We are a small family business selling fine new and pre-owned books online since 1999. We provide professional service and individual attention to your order, daily shipments, and sturdy packaging. FREE TRACKING ON ALL SHIPMENTS WITHIN USA. **Your purchase supports our town's public library.
Editore: McGraw-Hill Companies 12/1/2009, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
Libro
Hardback or Cased Book. Condizione: New. Crm at the Speed of Light, Fourth Edition: Social Crm 2.0 Strategies, Tools, and Techniques for Engaging Your Customers 2.35. Book.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: GreatBookPrices, Columbia, MD, U.S.A.
Libro
Condizione: New.
Editore: McGraw Hill, 2023
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Save With Sam, North Miami, FL, U.S.A.
Libro Print on Demand
Hardcover. Condizione: New. Brand New! This item is printed on demand.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Basi6 International, Irving, TX, U.S.A.
Libro
Condizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
Libro
Condizione: New. Brand New Original US Edition.We Ship to PO BOX Address also. EXPEDITED shipping option also available for faster delivery.This item may ship from the US or other locations in India depending on your location and availability.
Editore: McGraw-Hill, 2010
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Bookbot, Prague, Repubblica Ceca
Libro
Condizione: Fair. Mechanische Beschädigung. Englisch.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: California Books, Miami, FL, U.S.A.
Libro
Condizione: New.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: SMASS Sellers, IRVING, TX, U.S.A.
Libro
Condizione: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed. This item may ship from the US or our Overseas warehouse depending on your location and stock availability. We Ship to PO BOX Location also.
Editore: McGraw-Hill Education, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Learnearly Books, Doncaster, Regno Unito
Libro
Hardcover. Condizione: Fine. Publisher's return mark (small red or black dot or mark) on the top or bottom corner edge Brand new and unread book in excellent condition Rapidly dispatched worldwide from our clean, automated UK warehouse within 1-2 working days.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: GreatBookPrices, Columbia, MD, U.S.A.
Libro
Condizione: As New. Unread book in perfect condition.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: SGS Trading Inc, Franklin Lakes, NJ, U.S.A.
Libro
Hardcover. Condizione: Good. Textbook, May Have Highlights, Notes and/or Underlining, BOOK ONLYNO ACCESS CODE, NO CD, Ships with Emailed Tracking.
Editore: McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: GF Books, Inc., Hawthorne, CA, U.S.A.
Libro
Condizione: New. Book is in NEW condition.
Editore: The McGraw-Hill Company, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Books Puddle, New York, NY, U.S.A.
Libro
Condizione: New. pp. xxvi + 662 4th Edition.
Editore: The McGraw-Hill Company, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Da: Majestic Books, Hounslow, Regno Unito
Libro
Condizione: New. pp. xxvi + 662 Illus.