9780131989375 - customer service: a practical approach di harris, elaine k. (9 risultati)
- Brossura
Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,49
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Very Good. 4. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
- Brossura
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,79
Spedizione gratuitaSpedito in U.S.A.Quantità: 3 disponibili
Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
- Brossura
Da: Cycle Books LA, south el monte, CA, U.S.A.Cycle Books LA
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 5,84
EUR 2,56 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Condizione: very_good.
- Brossura
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Discreto
EUR 8,51
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
- Brossura
Da: Better World Books Ltd, Dunfermline, Regno UnitoBetter World Books Ltd
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 10,53
EUR 5,84 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 3 disponibili
Condizione: Good. 4th Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Brossura
Da: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.Robinson Street Books, IOBA
Contatta il venditoreVenditore con 4 stelleMembro dell’associazione: IOBA
Condizione: Usato - Come nuovo
EUR 11,91
EUR 8,14 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Trade Paperbac. Condizione: Like New. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDCustomer Services: Like New Trade Paperback, Clean pages, Prompt shipping with tracking.
Lingua: Inglese
Editore: Pearson Prentice Hall, Upper Saddle River, N.J., 2007
- Brossura
Da: a2zbooks, Burgin, KY, U.S.A.a2zbooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Come nuovo
EUR 26,86
EUR 7,06 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Softcover. Condizione: As New. Fourth Edition. Some shelf and corner wear. Inside text appears clean and crisp. Binding is very good, Otherwise appears never opened, never used. In very nice condition. Size: 26 cm. 169 pp. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business, Finance & Marketing; Customer serv…ices; ISBN: 0131989375. ISBN/EAN: 9780131989375. Dewey Code: 658.8/12 22. Pictures of this item not already displayed here available upon request. Inventory No: 1561006635.
Editore: Pearson / Prentice Hall, 2007
- Brossura
Da: Tacoma Book Center, Tacoma, WA, U.S.A.Tacoma Book Center
Contatta il venditoreVenditore con 4 stelleCondizione: Usato - Discreto
EUR 22,06
EUR 4,71 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Fair. Later Edition. ISBN 0131989375. Trade Paperback. Textbook. Fourth edition. Tight sound copy in very good condition with some underlining in red ink to the text, minor edgewear.
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Da: unifachbuch e.K., Köln, NRW, Germaniaunifachbuch e.K.
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 5,45
EUR 45,00 spedizioneSpedito da Germania a U.S.A.Quantità: 1 disponibili
Taschenbuch. Condizione: Neu. Unbenutzte Restauflage Unbenutzt. Schnelle Lieferung, Kartonverpackung. Abzugsfähige Rechnung. Bei Mehrfachbestellung werden die Versandkosten anteilig erstattet. -The market-leader, Customer Service: A Practical Approach, goes beyond providing reasons why customer service is important to defining p…roven methods for creating customer service excellence. Using an organized and concise layout, it covers a wide range of knowledge and skills and offers an extensive collection of activities to enliven and invigorate any lecture. This edition features a revised chapter on technology, new quick quizzes, job link activities, team building exercises, and expanded challenge projects. Focusing on problem solving, communication strategies and self-assessment, it transcends superficial elements and pinpoints the skills needed to improve and sustain customer satisfaction and business relationships. 169 pp. Englisch.
