Condizione: very_good.
Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Paperback. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
EUR 3,50
Quantità: 1 disponibili
Aggiungi al carrelloSoftcover. Condizione: Bon. Ancien livre de bibliothèque. Traces de pliures sur la couverture. Pages cornées. Edition 2006. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Traces of creases on the cover. Dog-eared pages. Edition 2006. Ammareal gives back up to 15% of this item's net price to charity organizations.
Lingua: Inglese
Editore: Pearson Prentice Hall, Upper Saddle River, N.J., 2007
ISBN 10: 0131989375 ISBN 13: 9780131989375
Da: a2zbooks, Burgin, KY, U.S.A.
Softcover. Condizione: As New. Fourth Edition. Some shelf and corner wear. Inside text appears clean and crisp. Binding is very good, Otherwise appears never opened, never used. In very nice condition. Size: 26 cm. 169 pp. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business, Finance & Marketing; Customer services; ISBN: 0131989375. ISBN/EAN: 9780131989375. Dewey Code: 658.8/12 22. Pictures of this item not already displayed here available upon request. Inventory No: 1561006635.
Editore: Pearson / Prentice Hall, 2007
ISBN 10: 0131989375 ISBN 13: 9780131989375
Da: Tacoma Book Center, Tacoma, WA, U.S.A.
Paperback. Condizione: Fair. Later Edition. ISBN 0131989375. Trade Paperback. Textbook. Fourth edition. Tight sound copy in very good condition with some underlining in red ink to the text, minor edgewear.
Da: unifachbuch e.K., Köln, NRW, Germania
EUR 5,45
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Unbenutzte Restauflage Unbenutzt. Schnelle Lieferung, Kartonverpackung. Abzugsfähige Rechnung. Bei Mehrfachbestellung werden die Versandkosten anteilig erstattet. -The market-leader, Customer Service: A Practical Approach, goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using an organized and concise layout, it covers a wide range of knowledge and skills and offers an extensive collection of activities to enliven and invigorate any lecture. This edition features a revised chapter on technology, new quick quizzes, job link activities, team building exercises, and expanded challenge projects. Focusing on problem solving, communication strategies and self-assessment, it transcends superficial elements and pinpoints the skills needed to improve and sustain customer satisfaction and business relationships. 169 pp. Englisch.