Isbn: 9780385510301 - return on customer: creating maximum value from your scarcest resource (28 risultati)

Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condizione: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Condizione: Good. A sound copy with only light wear. Overall a solid copy at a great price.

Condizione: Very Good. . Very Good dust jacket.

Hardcover. Condizione: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Hardcover. Condizione: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardcover. Condizione: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

hardcover. Condizione: Very Good. Used - Very Good.

Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condizione: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Condizione: As New. Like New condition. Like New dust jacket. A near perfect copy that may have very minor cosmetic defects.

Condizione: Very Good. Very Good condition. Like New dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Hardcover. Condizione: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.…

Hardcover. Condizione: Good. Condizione sovraccoperta: Good. Explores the critical need to measure customers' long-term profitability and loyalty to identify the specific products and services that can increase the customer base and to assess the effectiveness of popular marketing techniques. Book has a musty odor Moderate edgewear on the boards. Binding is so loose that the book will stay open to any given page. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book.…

Hardcover. Condizione: USED Good.

Hardcover. Condizione: Like New. Signed by both authors.

Hardcover. Condizione: New.

Hardcover. Condizione: New. PHOTO AND VIDEO OF PAGES TAKEN TO SHOW CONDITION PRIOR TO SHIPPING; STORED NEWPHOTOS EMAILED FOR MORE SPECIFICS WHEN REQUESTED; Book. Book.

hardcover. Condizione: New. HC.

Condizione: Fine. Condizione sovraccoperta: Fine. viii, 296 pages 24 cm. Includes bibliographical references and index. ; 6th printing.

Condizione: Very Good. : En 'Return on Customer', Don Peppers y Martha Rogers redefinen el concepto de rentabilidad empresarial, enfocándose en cómo las empresas crean valor al preservar y aumentar el valor de vida del cliente. Este libro revolucionario destaca la importancia de medir el Return on Customer (ROC) para mejorar las ganancias y conservar el valor empresarial a largo plazo. Los autores, basándose en su experiencia con empresas líderes, ofrecen una nueva perspectiva sobre la estrategia competitiva, el desarrollo de productos y la ética empresarial, demostrando cómo el ROC puede cuantificar el valor real que las acciones empresariales crean para los accionistas. EAN: 9780385510301 Tipo: Libros Categoría: Negocios y Economía Título: Return on Customer Autor: Don Peppers| Martha Rogers Editorial: Crown Business Idioma: en Páginas: 304 Formato: tapa dura.…

Condizione: Sehr gut - gebraucht. Gebundene Ausgabe 304 S. Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe Crown Business , 2005 304 S. , Return on Customer: Creating Maximum Value From Your Scarcest Resource, Peppers, Don.

Condizione: Neu. Gebundene Ausgabe 304 S. Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 11, Neu, Gebundene Ausgabe Crown Business , 2005-06-21 304 S. , Return on Customer: Creating Maximum Value From Your Scarcest Resource, Peppers, Don.

hardcover. Condizione: New. In shrink wrap. Looks like an interesting title.

Condizione: Sehr gut. Zustand: Sehr gut | Seiten: 304 | Sprache: Englisch | Produktart: Bücher | Keine Beschreibung verfügbar.