Da: Dream Books Co., Denver, CO, U.S.A.
Condizione: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: Reliant Bookstore, El Dorado, KS, U.S.A.
Condizione: acceptable. This book is a well used but readable copy. There is writing on the book page's exterior. Integrity of the book is still intact with no missing pages. May have notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.
Da: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condizione: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Da: Zoom Books Company, Lynden, WA, U.S.A.
Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
Lingua: Inglese
Editore: Wiley & Sons, Incorporated, John, 2004
ISBN 10: 0471708909 ISBN 13: 9780471708902
Da: Better World Books: West, Reno, NV, U.S.A.
Prima edizione
Condizione: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Lingua: Inglese
Editore: Wiley & Sons, Incorporated, John, 2004
ISBN 10: 0471708909 ISBN 13: 9780471708902
Da: Better World Books: West, Reno, NV, U.S.A.
Prima edizione
Condizione: Fine. 1st Edition. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.
Lingua: Inglese
Editore: Wiley & Sons, Incorporated, John, 2004
ISBN 10: 0471708909 ISBN 13: 9780471708902
Da: Better World Books, Mishawaka, IN, U.S.A.
Prima edizione
Condizione: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Lingua: Inglese
Editore: Wiley & Sons, Incorporated, John, 2004
ISBN 10: 0471708909 ISBN 13: 9780471708902
Da: Better World Books, Mishawaka, IN, U.S.A.
Prima edizione
Condizione: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Da: Zoom Books Company, Lynden, WA, U.S.A.
Condizione: like_new.
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Condizione: As New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.
Condizione: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 3,82
Quantità: 2 disponibili
Aggiungi al carrelloHardback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Da: Gulf Coast Books, Cypress, TX, U.S.A.
Hardcover. Condizione: New.
hardcover. Condizione: New. The pages of this book are clean and unmarked. FAST SHIPPING & FREE TRACKING!
Da: Jake's Place Books, Clarksville, TN, U.S.A.
Prima edizione
Hardcover. Condizione: New. Condizione sovraccoperta: New. 1st Edition. New and lovely.
Hardcover. Condizione: Used Very Good. Condizione sovraccoperta: Very Good.
Da: Lakeside Books, Benton Harbor, MI, U.S.A.
EUR 17,14
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 19,24
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 19,24
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: John Wiley and Sons Inc, US, 2005
ISBN 10: 0471708909 ISBN 13: 9780471708902
Da: Rarewaves.com USA, London, LONDO, Regno Unito
EUR 23,13
Quantità: 3 disponibili
Aggiungi al carrelloHardback. Condizione: New. An insider's look at corporate culture at one of Fortune's Top 100 Best Companies to Work for in America A business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader. The Baptist Health Care Journey to Excellence illustrates how Baptist Health Care went from a customer satisfaction rating of less than 20 percent to being consistently ranked in the 99 percent range. Written by the man who made it happen, this book sets benchmarks and best practices for organizations to measure themselves against by creating a service-centered culture that cares first and foremost about customer satisfaction. "This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking."-Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!
Da: Russell Books, Victoria, BC, Canada
Prima edizione
EUR 8,93
Quantità: 1 disponibili
Aggiungi al carrellohardcover. Condizione: Good. 1st Edition. Bargain book!
Da: Brook Bookstore On Demand, Napoli, NA, Italia
EUR 21,47
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: new.
EUR 23,00
Quantità: 15 disponibili
Aggiungi al carrelloHRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Lingua: Inglese
Editore: John Wiley & Sons Inc, New York, 2005
ISBN 10: 0471708909 ISBN 13: 9780471708902
Da: Grand Eagle Retail, Bensenville, IL, U.S.A.
Prima edizione
Hardcover. Condizione: new. Hardcover. An insider's look at corporate culture at one of Fortunes Top 100 Best Companies to Work for in America A business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader. The Baptist Health Care Journey to Excellence illustrates how Baptist Health Care went from a customer satisfaction rating of less than 20 percent to being consistently ranked in the 99 percent range. Written by the man who made it happen, this book sets benchmarks and best practices for organizations to measure themselves against by creating a service-centered culture that cares first and foremost about customer satisfaction. "This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking."Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today! An insider's look at corporate culture at one of Fortune's Top 100 Best Companies to Work for in America A business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
EUR 25,36
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New. pp. xiv + 225 Illus.
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Prima edizione
EUR 27,43
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. An insider's look at corporate culture at one of Fortune's Top 100 Best Companies to Work for in America A business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader. Num Pages: 240 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 233 x 188 x 21. Weight in Grams: 588. . 2004. 1st Edition. Hardcover. . . . .
Lingua: Inglese
Editore: John Wiley & Sons 2005-01-07, 2005
ISBN 10: 0471708909 ISBN 13: 9780471708902
Da: Chiron Media, Wallingford, Regno Unito
EUR 21,12
Quantità: Più di 20 disponibili
Aggiungi al carrelloHardcover. Condizione: New.