ISBN: 9780471828594 - the customer is key: gaining an unbeatable advantage through customer satisfaction (9 risultati)

Hardback. Condizione: Good. Based on extensive research at a wide variety of companies. The authors show that management can take a more creative approach than only cost minimization to meet the competitve challenge.

Condizione: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.…

Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

hardcover. Condizione: Good. Condizione sovraccoperta: Includes dust jacket. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .

Hardback. Condizione: Good. Based on extensive research at a wide variety of companies. The authors show that management can take a more creative approach than only cost minimization to meet the competitve challenge.

Hardcover. Condizione: Very Good +. Condizione sovraccoperta: Very Good +. Second Printing. 8vo - over 7¾" - 9¾" tall.

Hardcover. Condizione: As New. Prompt Shipment, shipped in Boxes, Tracking PROVIDED5th printing. Near fine in near fine dust jacket.

Encuadernación de tapa dura. Condizione: Muy bien. X2407M06704MM. 537 g. Cartoné en símil piel con sobrecubierta. Estado, muy bien. El consumidor es la clave. Satisfacción. English. management, empresa. Marketing.

Hardcover. Condizione: New. In shrink wrap. Looks like an interesting title.