9780786430369 - the measure of library excellence: linking the malcolm baldrige criteria and balanced scorecard methods to assess service quality di wilson, despina dapias; del tufo, theresa; norman, anne e. c. (21 risultati)
The Measure of Library Excellence: Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; Del Tufo, Theresa; Norman, Anne E. C.
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Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
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Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
The Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias, Norman, Anne E. C., Tufo, Theresa del
Lingua: Inglese
Editore: McFarland & Company, Incorporated Publishers, 2007
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Da: Better World Books, Mishawaka, IN, U.S.A.Better World Books
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Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; del Tufo, Theresa; Norman, Anne E. C.
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Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Paperback. Condizione: New. Today's libraries are facing continually increasing challenges regarding information organization, consumer presentation and, on a financial level, taxpayer accountability. Analyzing and upgrading library services while staying within a limited budget is a problem which concerns many librarians. Writt…en by professionals with practical experience, this volume presents a new approach to performance assessment and improvement through the combined use of Malcolm Baldridge Critieria and the Balanced Scorecard. It walks the reader through the sequential methodology of each theory, explaining the advantages of combining the two and providing guidance regarding their practical implementation from the management level down. The authors aptly discuss the advantages, disadvantages and possible pitfalls of their chosen approach. Additional topics include analysis of an organization's infrastructure, performance management and fact-based decision making.
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Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; del Tufo, Theresa; Norman, Anne E. C.
- Brossura
Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Da: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
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Paperback. Condizione: new. Paperback. Today's libraries are facing continually increasing challenges regarding information organization, consumer presentation and, on a financial level, taxpayer accountability. Analyzing and upgrading library services while staying within a limited budget is a problem which concerns many librar…ians. Written by professionals with practical experience, this volume presents a new approach to performance assessment and improvement through the combined use of Malcolm Baldridge Critieria and the Balanced Scorecard. It walks the reader through the sequential methodology of each theory, explaining the advantages of combining the two and providing guidance regarding their practical implementation from the management level down. The authors aptly discuss the advantages, disadvantages and possible pitfalls of their chosen approach. Additional topics include analysis of an organization's infrastructure, performance management and fact-based decision making. Presents a fresh approach to performance assessment and improvement of library services through the combined use of Malcolm Baldridge Critieria and the Balanced Scorecard. This work discusses the advantages, disadvantages and possible pitfalls of their chosen approach. It also includes an analysis of an organization's infrastructure. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; del Tufo, Theresa; Norman, Anne E. C.
- Brossura
Da: GreatBookPricesUK, Woodford Green, Regno UnitoGreatBookPricesUK
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Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; del Tufo, Theresa; Norman, Anne E. C.
- Brossura
Da: GreatBookPricesUK, Woodford Green, Regno UnitoGreatBookPricesUK
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EUR 45,44
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Condizione: As New. Unread book in perfect condition.
The Measure of Library Excellence: Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; Del Tufo, Theresa; Norman, Anne E.C.
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Da: Ria Christie Collections, Uxbridge, Regno UnitoRia Christie Collections
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Da: THE SAINT BOOKSTORE, Southport, Regno UnitoTHE SAINT BOOKSTORE
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Paperback / softback. Condizione: New. New copy - Usually dispatched within 4 working days.
The Measure of Library Excellence: Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias/ Tufo, Theresa Del/ Norman, Anne E. C.
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Da: Revaluation Books, Exeter, Regno UnitoRevaluation Books
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Paperback. Condizione: Brand New. 210 pages. 9.75x6.75x0.50 inches. In Stock.
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Da: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
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Paperback. Condizione: new. Paperback. Today's libraries are facing continually increasing challenges regarding information organization, consumer presentation and, on a financial level, taxpayer accountability. Analyzing and upgrading library services while staying within a limited budget is a problem which concerns many librar…ians. Written by professionals with practical experience, this volume presents a new approach to performance assessment and improvement through the combined use of Malcolm Baldridge Critieria and the Balanced Scorecard. It walks the reader through the sequential methodology of each theory, explaining the advantages of combining the two and providing guidance regarding their practical implementation from the management level down. The authors aptly discuss the advantages, disadvantages and possible pitfalls of their chosen approach. Additional topics include analysis of an organization's infrastructure, performance management and fact-based decision making. Presents a fresh approach to performance assessment and improvement of library services through the combined use of Malcolm Baldridge Critieria and the Balanced Scorecard. This work discusses the advantages, disadvantages and possible pitfalls of their chosen approach. It also includes an analysis of an organization's infrastructure. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
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Da: Rarewaves.com UK, London, Regno UnitoRarewaves.com UK
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Paperback. Condizione: New. Today's libraries are facing continually increasing challenges regarding information organization, consumer presentation and, on a financial level, taxpayer accountability. Analyzing and upgrading library services while staying within a limited budget is a problem which concerns many librarians. Writt…en by professionals with practical experience, this volume presents a new approach to performance assessment and improvement through the combined use of Malcolm Baldridge Critieria and the Balanced Scorecard. It walks the reader through the sequential methodology of each theory, explaining the advantages of combining the two and providing guidance regarding their practical implementation from the management level down. The authors aptly discuss the advantages, disadvantages and possible pitfalls of their chosen approach. Additional topics include analysis of an organization's infrastructure, performance management and fact-based decision making.
Lingua: Inglese
Editore: McFarland & Company, Incorporated Publishers, 2007
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Da: Majestic Books, Hounslow, Regno UnitoMajestic Books
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Condizione: New. Print on Demand pp. x + 210 Illus.
Lingua: Inglese
Editore: McFarland & Company, Incorporated Publishers, 2007
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Da: Books Puddle, New York, NY, U.S.A.Books Puddle
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Lingua: Inglese
Editore: McFarland & Company, Incorporated Publishers, 2007
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Da: Biblios, frankfurt am main, HESSE, GermaniaBiblios
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Da: moluna, Greven, Germaniamoluna
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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Presents a fresh approach to performance assessment and improvement of library services through the combined use of Malcolm Baldridge Critieria and the Balanced Scorecard. This work discusses the advantages, disadvan…tages and possible pitfalls of their chos.
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Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
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Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Today's libraries are facing continually increasing challenges regarding information organization, consumer presentation and, on a financial level, taxpayer accountability. Analyzing and upgrading library services while staying within a… limited budget is a problem which concerns many librarians. Written by professionals with practical experience, this volume presents a new approach to performance assessment and improvement through the combined use of Malcolm Baldrige Critieria and the Balanced Scorecard. It walks the reader through the sequential methodology of each theory, explaining the advantages of combining the two and providing guidance regarding their practical implementation from the management level down. The authors aptly discuss the advantages, disadvantages and possible pitfalls of their chosen approach. Additional topics include analysis of an organization's infrastructure, performance management and fact-based decision making.
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Da: preigu, Osnabrück, Germaniapreigu
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Taschenbuch. Condizione: Neu. The Measure of Library Excellence | Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality | Despina Dapias Wilson (u. a.) | Taschenbuch | Kartoniert / Broschiert | Englisch | 2007 | McFarland | EAN 9780786430369 | Verantwortliche Person für die EU: Libri GmbH…, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
