9780801447471 - up in the air: how airlines can improve performance by engaging their employees di bamber, greg j.; gittell, jody hoffer; kochan, thomas a.; von nordenflycht, andrew (24 risultati)
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Greg J. Bamber,Jody Hoffer Gittell,Thomas A. Kochan,Andrew Von Nordenflycht
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Da: AwesomeBooks, Wallingford, Regno UnitoAwesomeBooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,37
EUR 4,82 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: Very Good. Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearl…y been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J., Gittell, Jody Hoffer, Kochan, Thomas A., Nordenflycht, Andrew Von
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Da: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 13,16
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J., Kochan, Thomas A., Gittell, Jody Hoffer, Von Nordenflycht, Andrew
- Rilegato
Da: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 13,77
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Greg J. Bamber,Jody Hoffer Gittell,Thomas A. Kochan,Andrew Von Nordenflycht
- Rilegato
Da: Bahamut Media, Reading, Regno UnitoBahamut Media
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,50
EUR 8,17 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan et Andrew Von Nordenflycht
- Rilegato
Da: Ammareal, Morangis, FranciaAmmareal
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Ottimo
EUR 5,55
EUR 16,50 spedizioneSpedito da Francia a U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: Très bon. Légères traces d'usure sur la couverture. Jaquette abîmée. Edition 2009. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Slight signs of wear on the cover. Damaged dust jacket. Edition 2009. Ammareal giv…es back up to 15% of this item's net price to charity organizations.
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Da: Anybook.com, Lincoln, Regno UnitoAnybook.com
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 8,11
EUR 15,92 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISB…N:9780801447471.
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Da: Anybook.com, Lincoln, Regno UnitoAnybook.com
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 8,11
EUR 15,92 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISB…N:9780801447471.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.;Kochan, Thomas A.;Gittell, Jody Hoffer;Von Nordenflycht, Andrew
Lingua: Inglese
Editore: Cornell University Press, Ithaca, New York, U.S.A., 2009
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Da: Thomas F. Pesce, Anaheim, CA, U.S.A.Thomas F. Pesce
Contatta il venditoreVenditore con 4 stelleCondizione: Usato - Molto buono
EUR 21,99
EUR 4,62 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: Very Good. Condizione sovraccoperta: Near Fine. Pages are tight, bright and clean except for approximately 20 pages that have some passages highlighted in yellow. Bookstore's stamped address appears on the inside of the rear cover.
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Da: PBShop.store UK, Fairford, GLOS, Regno UnitoPBShop.store UK
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 35,60
EUR 6,87 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
HRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
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- Rilegato
Da: Rarewaves.com USA, London, LONDO, Regno UnitoRarewaves.com USA
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 43,73
Spedizione gratuitaSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Hardback. Condizione: New. "And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experience."-New York Times, December 22, 2007When both an indu…stry's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to expect airlines, or any other enterprise, to provide a fair return to investors, high-quality reliable service to their customers, and good jobs for their employees?Measured against these three expectations, the airline industry is failing. In the first five years of the twenty-first century alone, U.S. airlines lost a total of $30 billion while shedding 100,000 jobs, forcing the remaining workers to give up over $15 billion in wages and benefits. Combined with plummeting employee morale, shortages of air traffic controllers, and increased congestion and flight delays, a total collapse of the industry may be coming. Is this state of affairs inevitable? Or is it possible to design a more sustainable, less volatile industry that better balances the objectives of customers, investors, employees, and the wider society? Does deregulation imply total abrogation of government's responsibility to oversee an industry showing the clear signs of deterioration and increasing risk of a pending crisis?Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore such questions in a well-informed and engaging way, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental Airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service, labor relations policies that avoid long drawn-out conflicts in negotiating new agreements, and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles.
- Altre immagini
Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Rilegato
Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 41,34
EUR 2,32 spedizioneSpedito in U.S.A.Quantità: 2 disponibili
Condizione: New.
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Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Rilegato
Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Come nuovo
EUR 49,35
EUR 2,32 spedizioneSpedito in U.S.A.Quantità: 2 disponibili
Condizione: As New. Unread book in perfect condition.
- Rilegato
Da: THE SAINT BOOKSTORE, Southport, Regno UnitoTHE SAINT BOOKSTORE
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 35,56
EUR 18,50 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Hardback. Condizione: New. New copy - Usually dispatched within 4 working days.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Rilegato
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrlandaKennys Bookshop and Art Galleries Ltd.
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 44,54
EUR 9,50 spedizioneSpedito da Irlanda a U.S.A.Quantità: 1 disponibili
Condizione: New. Num Pages: 240 pages, 41. BIC Classification: KNGV; LNHR. Category: (G) General (US: Trade). Dimension: 229 x 152 x 23. Weight in Grams: 514. . 2009. Illustrated. hardcover. . . . .
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Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Rilegato
Da: GreatBookPricesUK, Woodford Green, Regno UnitoGreatBookPricesUK
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Come nuovo
EUR 46,70
EUR 17,56 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Condizione: As New. Unread book in perfect condition.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Rilegato
Da: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 57,22
EUR 9,23 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Condizione: New. Num Pages: 240 pages, 41. BIC Classification: KNGV; LNHR. Category: (G) General (US: Trade). Dimension: 229 x 152 x 23. Weight in Grams: 514. . 2009. Illustrated. hardcover. . . . . Books ship from the US and Ireland.
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Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Rilegato
Da: GreatBookPricesUK, Woodford Green, Regno UnitoGreatBookPricesUK
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 49,19
EUR 17,56 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Condizione: New.
Up in the Air: How the Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J./ Gittell, Jody Hoffer/ Kochan, Thomas A./ Von Nordenflycht, Andrew
- Rilegato
Da: Revaluation Books, Exeter, Regno UnitoRevaluation Books
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 61,82
EUR 14,64 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Hardcover. Condizione: Brand New. 1st edition. 240 pages. 9.00x6.10x0.90 inches. In Stock.
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Up in the Air. How Airlines Can Improve Performance by Engaging Their Employees.
Bamber, Greg J. / Hoffer Gittell, Jody / Kochan, Thomas A. / Nordenflycht, Andrew von
- Rilegato
Da: Der Buchfreund, Wien, AustriaDer Buchfreund
Contatta il venditoreVenditore con 4 stelleCondizione: Usato - Molto buono
EUR 8,00
EUR 72,50 spedizioneSpedito da Austria a U.S.A.Quantità: 1 disponibili
Original-Halbleinenband. Condizione: Sehr gut. Condizione sovraccoperta: Gut. gr8 Original-Halbleinenband en 222 pp. Schutzumschlag: Gut.
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- Rilegato
Da: moluna, Greven, Germaniamoluna
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 48,18
EUR 48,99 spedizioneSpedito da Germania a U.S.A.Quantità: Più di 20 disponibili
Gebunden. Condizione: New. Using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance competing interests.Ü.
- Altre immagini
- Rilegato
Da: Rarewaves.com UK, London, Regno UnitoRarewaves.com UK
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 35,56
EUR 76,11 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Hardback. Condizione: New. "And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experience."-New York Times, December 22, 2007When both an indu…stry's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to expect airlines, or any other enterprise, to provide a fair return to investors, high-quality reliable service to their customers, and good jobs for their employees?Measured against these three expectations, the airline industry is failing. In the first five years of the twenty-first century alone, U.S. airlines lost a total of $30 billion while shedding 100,000 jobs, forcing the remaining workers to give up over $15 billion in wages and benefits. Combined with plummeting employee morale, shortages of air traffic controllers, and increased congestion and flight delays, a total collapse of the industry may be coming. Is this state of affairs inevitable? Or is it possible to design a more sustainable, less volatile industry that better balances the objectives of customers, investors, employees, and the wider society? Does deregulation imply total abrogation of government's responsibility to oversee an industry showing the clear signs of deterioration and increasing risk of a pending crisis?Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore such questions in a well-informed and engaging way, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental Airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service, labor relations policies that avoid long drawn-out conflicts in negotiating new agreements, and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles.
- Altre immagini
- Rilegato
Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 62,74
EUR 62,40 spedizioneSpedito da Germania a U.S.A.Quantità: 2 disponibili
Buch. Condizione: Neu. Neuware - Greg J. Bamber is a Professor at Monash University in Melbourne, Australia, and a Visiting Professor at Newcastle University of Newcastle, England. Jody Hoffer Gittell is Associate Professor in The Heller School for Social Policy and Management at Brandeis University. Thomas A. Kochan is George M…. Bunker Professor of Management at the MIT Sloan School of Management. Andrew von Nordenflycht is Assistant Professor of Business Administration at Simon Fraser University.
- Rilegato
- Print on Demand
Da: THE SAINT BOOKSTORE, Southport, Regno UnitoTHE SAINT BOOKSTORE
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 35,61
EUR 18,50 spedizioneSpedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Hardback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 505.
Up in the Air: How the Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J./ Gittell, Jody Hoffer/ Kochan, Thomas A./ Von Nordenflycht, Andrew
- Rilegato
- Print on Demand
Da: Revaluation Books, Exeter, Regno UnitoRevaluation Books
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 43,99
EUR 14,64 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Hardcover. Condizione: Brand New. 1st edition. 240 pages. 9.00x6.10x0.90 inches. In Stock. This item is printed on demand.
