Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Lingua: Inglese
Editore: Amacom Books (edition First Edition), 1991
ISBN 10: 0814450040 ISBN 13: 9780814450048
Da: BooksRun, Philadelphia, PA, U.S.A.
Prima edizione
Hardcover. Condizione: Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Condizione: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Da: Persephone's Books, Gastonia, NC, U.S.A.
Prima edizione
Hardcover. Condizione: Fine. Condizione sovraccoperta: Fine. First Edition. ix, 422 pp. ".[C]overs the development of standards and procedures, measurement of quality performance and customer satisfaction, complaint policies, and all aspects of the day-to-day operations that are the essance of customer service.".
Editore: Pearson, 1998
ISBN 10: 0814450040 ISBN 13: 9780814450048
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
EUR 14,30
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Da: Books Tell You Why - ABAA/ILAB, Summerville, SC, U.S.A.
Prima edizione
Hardcover. Condizione: Very Good. Condizione sovraccoperta: Very Good. First Edition; First Printing. A bright first edition/first printing in Very Good condition in alike dust-jacket with edgewear and small closed tear to upper front panel; A reference guide to customer service operations; 4to; 422 pages.
Condizione: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
Condizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Condizione: New. Satisfaction Guaranteed or your money back.
Lingua: Inglese
Editore: American Management Association, 1991
ISBN 10: 0814450040 ISBN 13: 9780814450048
Da: Books Puddle, New York, NY, U.S.A.
Condizione: Used. pp. 422 1st Edition.
Lingua: Inglese
Editore: American Management Association, 1991
ISBN 10: 0814450040 ISBN 13: 9780814450048
Da: Majestic Books, Hounslow, Regno Unito
EUR 56,45
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Used. pp. 422.
Lingua: Inglese
Editore: American Management Association, 1991
ISBN 10: 0814450040 ISBN 13: 9780814450048
Da: Biblios, Frankfurt am main, HESSE, Germania
EUR 56,54
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Used. pp. 422.