Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Condizione: acceptable. This book is a well used but readable copy. Integrity of the book is still intact with no missing pages. May have considerable notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer!
paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Paperback. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Very Good. 1 Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. 1 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Condizione: Good. 1 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Condizione: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Da: Persephone's Books, Gastonia, NC, U.S.A.
Copia autografata
Trade Paperback. Condizione: Fine. No Jacket. First Thus. xv, 143 pp. First printing thus. Signed and dated by author Anderson on the title page, with a presentation inscription to Dori Sanders, South Carolina author. Signed by Author(s).
Lingua: Inglese
Editore: American Management Association, 1995
ISBN 10: 0814478840 ISBN 13: 9780814478844
Da: Majestic Books, Hounslow, Regno Unito
EUR 11,48
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New. pp. 176.
Lingua: Inglese
Editore: American Management Association, 1995
ISBN 10: 0814478840 ISBN 13: 9780814478844
Da: Books Puddle, New York, NY, U.S.A.
Condizione: New. pp. 176.
Da: AwesomeBooks, Wallingford, Regno Unito
EUR 14,78
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Lingua: Inglese
Editore: American Management Association, 1995
ISBN 10: 0814478840 ISBN 13: 9780814478844
Da: Biblios, Frankfurt am main, HESSE, Germania
EUR 11,81
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New. pp. 176.
Da: Bahamut Media, Reading, Regno Unito
EUR 14,78
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Da: Book Haven, Wellington, WLG, Nuova Zelanda
EUR 6,87
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Good. Introduction: About This Book -- Pt. 1. Pat Answers To Peevish Questions And Provocative Customer Comments -- Pt. 2. Smart Answers To Even Tougher Questions -- Pt. 3. Questions With No Easy Answers -- Pt. 4. Getting Service As Good As You Give: The Amazingly Simple Secret Of The Ten-second Connection -- Pt. 5. Customers Say The Darnedest Things. Kristin Anderson & Ron Zemke. Includes Bibliographical References (p. 139-140). 176 pages.
Da: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
Condizione: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
Da: Revaluation Books, Exeter, Regno Unito
EUR 41,37
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 1st edition. 143 pages. 9.25x6.00x0.50 inches. In Stock.
paperback. Condizione: New. In shrink wrap. Looks like an interesting title!