Isbn: 9780838914953 - effective difficult conversations: a step-by-step guide (19 risultati)

Paperback. Condizione: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Condizione: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condizione: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Condizione: Very Good.

Condizione: Good. Exact ISBN match. Immediate shipping. No funny business.

Paperback. Condizione: new. New Copy. Customer Service Guaranteed.

Condizione: New.

Paperback or Softback. Condizione: New. Effective Difficult Conversations: A Step-By-Step Guide. Book.

Condizione: As New. Unread book in perfect condition.

Paperback. Condizione: New. 1st. In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a library will also encounter conflict, especially during times of change. Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered toproactively identify situations that require an intervention in order to avoid unnecessary complications or confrontations down the line;prepare for and initiate a difficult conversation, balancing a clear message with compassion to successfully manage change or handle personnel issues;diffuse volatile emotions by maintaining a calm, measured approach; andfollow up a difficult conversation in writing, keeping the lines of communication open to ensure a way forward. Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace. …

Condizione: Good. PLEASE NOTE: FORMER LIBRARY BOOK. IT MAY HAVE IDENTIFYING STAMPS, MARKS, STICKERS, ETC. Former Library book. paperback 100% of proceeds go to charity! Good condition with all pages in tact. Item shows signs of use and may have cosmetic defects.

Condizione: New.

Paperback. Condizione: Brand New. 1st edition. 111 pages. 9.00x6.00x0.50 inches. In Stock.

Condizione: As New. Unread book in perfect condition.

Condizione: New. Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. Afte.

Taschenbuch. Condizione: Neu. Neuware - Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered.…

PAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.