9780956263162 - Delivering Public Services That Work: Volume One: Vol. 1 di Middleton, Peter; Seddon, John (20 risultati)

Condizione: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.

Paperback. Condizione: Very Good. Delivering Public Services That Work - Volume One: Systems Thinking in the Public Sector: Case Studies: Vol. 1 This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.

Paperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.

Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

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Paperback. Condizione: New. In his acclaimed 2008 book "Systems Thinking in the Public Sector", John Seddon blew the whistle on public sector 'reform' and the flawed gospel of quasi-markets, competition, targets and inspection. He showed how thousands of people in the UK and elsewhere had been engaged at a cost of millions of pounds, to impose and enforce targets that simply made things worse.Those people are still there - from the Audit Commission down - and the quasi-market model is still creating waste, driving up costs, damaging services and destroying morale. Now a new book spells out the alternative. "Delivering Public Services that Work" brings together case studies from 6 different public sector organisations, in the UK and New Zealand, that are using "Systems Thinking" to bring about rapid and extraordinary change. These Case Studies show: how they did it, step by step; how they overcame initial resistance and hostility from staff; how they rolled-in (rather than rolled-out) the programme across other departments/services; the astonishing results that have been achieved; and, the unexpected benefits that can accrue (a 44 per cent drop in staff illness in one case).

Paperback. Condizione: New. In his acclaimed 2008 book "Systems Thinking in the Public Sector", John Seddon blew the whistle on public sector 'reform' and the flawed gospel of quasi-markets, competition, targets and inspection. He showed how thousands of people in the UK and elsewhere had been engaged at a cost of millions of pounds, to impose and enforce targets that simply made things worse.Those people are still there - from the Audit Commission down - and the quasi-market model is still creating waste, driving up costs, damaging services and destroying morale. Now a new book spells out the alternative. "Delivering Public Services that Work" brings together case studies from 6 different public sector organisations, in the UK and New Zealand, that are using "Systems Thinking" to bring about rapid and extraordinary change. These Case Studies show: how they did it, step by step; how they overcame initial resistance and hostility from staff; how they rolled-in (rather than rolled-out) the programme across other departments/services; the astonishing results that have been achieved; and, the unexpected benefits that can accrue (a 44 per cent drop in staff illness in one case).

Soft cover. Condizione: Very Good. inscription to top corner of title page. Size: 8vo - over 7¾ - 9¾" tall. Book.

Condizione: New. In.

Paperback. Condizione: New. In his acclaimed 2008 book "Systems Thinking in the Public Sector", John Seddon blew the whistle on public sector 'reform' and the flawed gospel of quasi-markets, competition, targets and inspection. He showed how thousands of people in the UK and elsewhere had been engaged at a cost of millions of pounds, to impose and enforce targets that simply made things worse.Those people are still there - from the Audit Commission down - and the quasi-market model is still creating waste, driving up costs, damaging services and destroying morale. Now a new book spells out the alternative. "Delivering Public Services that Work" brings together case studies from 6 different public sector organisations, in the UK and New Zealand, that are using "Systems Thinking" to bring about rapid and extraordinary change. These Case Studies show: how they did it, step by step; how they overcame initial resistance and hostility from staff; how they rolled-in (rather than rolled-out) the programme across other departments/services; the astonishing results that have been achieved; and, the unexpected benefits that can accrue (a 44 per cent drop in staff illness in one case).

Paperback. Condizione: New. In his acclaimed 2008 book "Systems Thinking in the Public Sector", John Seddon blew the whistle on public sector 'reform' and the flawed gospel of quasi-markets, competition, targets and inspection. He showed how thousands of people in the UK and elsewhere had been engaged at a cost of millions of pounds, to impose and enforce targets that simply made things worse.Those people are still there - from the Audit Commission down - and the quasi-market model is still creating waste, driving up costs, damaging services and destroying morale. Now a new book spells out the alternative. "Delivering Public Services that Work" brings together case studies from 6 different public sector organisations, in the UK and New Zealand, that are using "Systems Thinking" to bring about rapid and extraordinary change. These Case Studies show: how they did it, step by step; how they overcame initial resistance and hostility from staff; how they rolled-in (rather than rolled-out) the programme across other departments/services; the astonishing results that have been achieved; and, the unexpected benefits that can accrue (a 44 per cent drop in staff illness in one case).

PAP. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

Condizione: New. Print on Demand.

Condizione: New. Print on Demand.

Condizione: New. PRINT ON DEMAND.

Paperback / softback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Brings together case studies from 6 different public sector organisations, in the UK and New Zealand, that bring about rapid and extraordinary change and show: how they did it, step by step how they overcame initial resistance and hostility from staff and.

Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - In his acclaimed 2008 book Systems Thinking in the Public Sector, John Seddon blew the whistle on public sector 'reform' and the flawed gospel of quasi-markets, competition, targets and inspection. He showed how thousands of people in the UK and elsewhere had been engaged at a cost of millions of pounds, to impose and enforce targets that simply made things worse .Those people are still there - from the Audit Commission down - and the quasi-market model is still creating waste, driving up costs, damaging services and destroying morale.Now a new book spells out the alternative. Delivering Public Services that Work brings together case studies from 6 different public sector organisations, in the UK and New Zealand, that are using Systems Thinking to bring about rapid and extraordinary change. These Case Studies show:\*How they did it, step by step. \*How they overcame initial resistance and hostility from staff. \*How they rolled-in (rather than rolled-out) the programme across other departments/services. \*The astonishing results that have been achieved. \*The unexpected benefits that can accrue (a 44% drop in staff illness in one case).

Taschenbuch. Condizione: Neu. Delivering Public Services That Work | Volume One | Peter Middleton | Taschenbuch | Kartoniert / Broschiert | Englisch | 2010 | Triarchy Press Ltd | EAN 9780956263162 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.