Isbn: 9780978894320 - the best i.t. service delivery book ever! hardware warranty, break-fix, professional and managed services (20 risultati)

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Softcover. Condizione: Good+. Other than a small crease mark on the bottom corner of the front cover, a very good copy with minor wear. The pages are clean and crisp with no highlighting or writing detected. The cover is clean with minor shelf wear only. Ships from Canada. Satisfaction guaranteed with 30-day return policy. ; 6 X 1.17 X 9 inches; 576 pages; R0 s0.…

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Condizione: New. The Best I.T. Service Delivery BOOK EVER! Hardware Warranty, Break-Fix, Professional and Managed Services (Paperback or Softback).

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Condizione: New. In English.

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Condizione: Sehr gut. Zustand: Sehr gut | Seiten: 576 | Sprache: Englisch | Produktart: Bücher | The third publication in MSP University's bestselling Managed Services Series, this edition covers all aspects of delivering I.T. and technical services to end-customers through four types of service delivery models.…

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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. KlappentextrnrnThe third publication in MSP University s best-selling Managed Services Series, The Best I.T. Service Delivery BOOK EVER! covers all aspects of delivering I.T. and technical services to end-customers through 4 types of service del.…

Taschenbuch. Condizione: Neu. The Best I.T. Service Delivery BOOK EVER! Hardware Warranty, Break-Fix, Professional and Managed Services | Erick Simpson | Taschenbuch | Kartoniert / Broschiert | Englisch | 2008 | Intelligent Enterprise | EAN 9780978894320 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.…

Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The third publication in MSP University s best-selling Managed Services Series, The Best I.T. Service Delivery BOOK EVER! covers all aspects of delivering I.T. and technical services to end-customers through 4 types of service delivery models: Hardware Warranty, Break-Fix, Professional and Managed Services. This comprehensive resource details best practices for service delivery, including a description of each service model and strategies for maintaining or maximizing each model, as well as migrating from one service model to another. Covering service pricing and positioning, service delivery, hiring and compensating and training staff and maximizing customer trust, satisfaction and loyalty, this resource is certain to become a key reference manual in your organization. This book will reveal how to successfully deliver I.T. Solutions and Managed Services to become a Trusted Advisor to your clients. These methodologies have helped thousands of Solution Providers tremendously increase their revenues. The Best I.T. Service Delivery BOOK EVER! applies the most highly effective I.T. and Managed Services delivery techniques ever developed to increase your efficiencies, client relationships and revenue, and provide a roadmap to migrate from one service delivery model to another! We've included everything you'll need in The Best I.T. Service Delivery BOOK EVER!, allowing you to: Identify or establish your current service delivery model, understand key characteristics and important considerations for each service delivery model, determine whether you are in Build, Maintain or Maximize mode, and if you are ready to Migrate. Recognize the key staff necessary for each model and mode and create an effective hiring, compensation, and training process for all staff. Improve customer satisfaction, become a Trusted Advisor and sell more solutions and services to your clients. This resource has been highly anticipated by solution providers and channel organizations worldwide, and fills the void for a service-specific work for the I.T. industry, covering hiring, compensating, and training staff; along with project management, quoting and service delivery for 4 service provider groups. Includes nearly 30 downloadable webinars, forms, tools and collateral.…