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9780990724117 - Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement di Saxton, James W.; Finkelstein,... (14 risultati)
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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement
Lingua: Inglese
Editore: Greenbranch Publishing (edition First Edition), 2014
ISBN 10: 0990724115 ISBN 13: 9780990724117
Da: BooksRun, Philadelphia, PA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Prima edizione
Paperback. Condizione: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement
Da: Greenworld Books, Arlington, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
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paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or limited writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement
Da: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.
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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
EUR 41,74
Spedizione EUR 2,31
Spedito in U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
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Operation Five-Star: Service Excellence in the Medical Practice -- Cultural Competency, Post-Adverse, Events, and Patient Engagement (Paperback or Softback)
Lingua: Inglese
Editore: Greenbranch Publishing 10/1/2014, 2014
ISBN 10: 0990724115 ISBN 13: 9780990724117
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback or Softback. Condizione: New. Operation Five-Star: Service Excellence in the Medical Practice -- Cultural Competency, Post-Adverse, Events, and Patient Engagement. Book.
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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement
Da: Books From California, Simi Valley, CA, U.S.A.
Valutazione del venditore 4 su 5 stelle
paperback. Condizione: Very Good.
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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
EUR 45,11
Spedizione EUR 2,31
Spedito in U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 50,53
Spedizione EUR 17,39
Spedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement
Da: Revaluation Books, Exeter, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 60,99
Spedizione EUR 11,59
Spedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 114 pages. 8.90x6.30x0.50 inches. In Stock.
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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 55,80
Spedizione EUR 17,39
Spedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
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EUR 48,26
Spedizione EUR 48,99
Spedito da Germania a U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. KlappentextrnrnYou must increase the level of customer service in your medical practice, but where to start?In the past, Five-Star Service was perhaps one of the most underestimated concepts in the healthcare industry. Not anymore. Five-Star.
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EUR 62,74
Spedizione EUR 60,84
Spedito da Germania a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Neuware - You must increase the level of customer service in your medical practice, but where to start In the past, Five-Star Service was perhaps one of the most underestimated concepts in the healthcare industry. Not anymore. Five-Star customer service is something we all demand in our everyday lives-in our homes, businesses, and personal lives-and now it is becoming one of the cornerstones of healthcare delivery.But in your healthcare practice, you can launch your own 'Operation Five-Star' with this new book, by best-selling authors James Saxton and Maggie Finkelstein. Combining the 'why should we focus on this ' with the commonsense 'how to do it,' you'll find real-world cases that show how practices and hospitals have succeeded with Operation Five-Star. The book provides practical information and tools to build service excellence in the health care setting, and simultaneously help healthcare providers to mitigate liability risk.Must read sections include post-adverse event communication and disclosure, how to appreciate cultural differences in your patientpopulation, and how to engage staff in enhancing internal and external Five-Star service, consistently and pervasively.The post-ACA environment focus on quality of care and efficiencies, tied to reimbursement, means the Five-Star service concept for physicians and other healthcare providers now takes on great significance. With this book, in convenient print or Elektronisches Buch, James Saxton and Maggie Finkelstein describe proven techniques to seize control in the practice and create the best possible experience for patients.The book is directed to physicians, hospital risk managers, physician practice office administrators and managers, patient experience leaders and officers, hospitals, medical societies, hospital associations, and medical professional liability insurers.What you'll get with Operation Five-Star:-An affordable way to jump-start your service excellence program-Carefully designed and an easy-read; not time consuming-A pathway for incorporating a five-star service culture in the medical practice-Provides practical tips that can be used immediately-Highlights real-life scenarios in various healthcare settings.
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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement
Lingua: Inglese
Editore: American Association for Physician Leadership, 2014
ISBN 10: 0990724115 ISBN 13: 9780990724117
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 56,16
Spedizione EUR 14,76
Spedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback / softback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
