9781032730974 - improving local government performance through benchmarking di ammons, david n. (19 risultati)
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Paperback. Condizione: new. Paperback. Improving Local Government Performance through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government.Benchmarking is a widely adopted public management reform of recent decades; yet, it is often misunderstood by city and county g…overnments; viewed too narrowly; or underappreciated by managers, elected officials, and students of local government for its potential as a tool. This book helps students of public administration and practitioners in local governmentmunicipal and county government executives, department heads, program managers, and management analyststo better understand the two major types of benchmarking in use by local governments in the US and beyond (metrics benchmarking and best practice benchmarking) and the promise and limitations of each type as tools of performance improvement. It lays out strategic decisions in the design and management of benchmarking projects and highlights common errors to avoid preparing managers and analysts for greater benchmarking success.Written in an easy-to-read style, this book will provide practical assistance to local government officials and students of public administration who aspire to become practitioners in the future. Improving Local Government Performance Through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Paperback. Condizione: new. Paperback. Improving Local Government Performance through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government.Benchmarking is a widely adopted public management reform of recent decades; yet, it is often misunderstood by city and county g…overnments; viewed too narrowly; or underappreciated by managers, elected officials, and students of local government for its potential as a tool. This book helps students of public administration and practitioners in local governmentmunicipal and county government executives, department heads, program managers, and management analyststo better understand the two major types of benchmarking in use by local governments in the US and beyond (metrics benchmarking and best practice benchmarking) and the promise and limitations of each type as tools of performance improvement. It lays out strategic decisions in the design and management of benchmarking projects and highlights common errors to avoid preparing managers and analysts for greater benchmarking success.Written in an easy-to-read style, this book will provide practical assistance to local government officials and students of public administration who aspire to become practitioners in the future. Improving Local Government Performance Through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
- Altre immagini
Improving Local Government Performance Through Benchmarking
David N. Ammons (University of North Carolina at Chapel Hill, USA)
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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. David N. Ammons is Albert Coates Professor Emeritus of Public Administration and Government at the University of North Carolina at Chapel Hill, USA. He has written and taught about benchmarking, performance measureme…nt and management, an.
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Paperback. Condizione: new. Paperback. Improving Local Government Performance through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government.Benchmarking is a widely adopted public management reform of recent decades; yet, it is often misunderstood by city and county g…overnments; viewed too narrowly; or underappreciated by managers, elected officials, and students of local government for its potential as a tool. This book helps students of public administration and practitioners in local governmentmunicipal and county government executives, department heads, program managers, and management analyststo better understand the two major types of benchmarking in use by local governments in the US and beyond (metrics benchmarking and best practice benchmarking) and the promise and limitations of each type as tools of performance improvement. It lays out strategic decisions in the design and management of benchmarking projects and highlights common errors to avoid preparing managers and analysts for greater benchmarking success.Written in an easy-to-read style, this book will provide practical assistance to local government officials and students of public administration who aspire to become practitioners in the future. Improving Local Government Performance Through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
