9781118156308 - this is service design thinking: basics, tools, cases di stickdorn, marc; schneider, jakob (43 risultati)
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Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 5,02
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Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Discreto
EUR 5,02
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Condizione: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Da: -OnTimeBooks-, Phoenix, AZ, U.S.A.-OnTimeBooks-
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EUR 6,07
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Condizione: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Ship…ped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.
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Da: Austin Goodwill 1101, Austin, TX, U.S.A.Austin Goodwill 1101
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EUR 3,63
EUR 2,84 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Condizione: good. Book shows general signs of use and handling. May have light wear on the cover or edges and minimal writing or highlighting. Binding remains tight, and pages are clean and readable.
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Da: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company
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EUR 7,13
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Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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Da: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 7,13
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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Da: Better World Books, Mishawaka, IN, U.S.A.Better World Books
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EUR 7,32
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Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Da: HPB-Red, Dallas, TX, U.S.A.HPB-Red
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EUR 4,43
EUR 3,23 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.
Altre immagini- Brossura
Da: Once Upon A Time Books PR, Corozal, PR, U.S.A.Once Upon A Time Books PR
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EUR 9,30
EUR 5,12 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
paperback. Condizione: Very Good. Lightly used, text and pages clean and unmarked, slight cover wearI ship Worldwide from Puerto Rico, USA.Listing Includes Books Image . Please email me if you need to see more pictures! The orders are processed promptly, carefully packaged and shipped within 1 day of purchase. PLEASE NOTE! if yo…u need the book quickly, please Purchase Priority Shipping. Media will not show updates in mail confirmation till reaches continental U.S.
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Da: Strand Book Store, ABAA, New York, NY, U.S.A.Strand Book Store, ABAA
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EUR 6,66
EUR 7,73 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Oversized Paperback. Condizione: Good.
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- Prima edizione
Da: Textbooks_Source, Columbia, MO, U.S.A.Textbooks_Source
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EUR 11,85
EUR 3,44 spedizioneSpedito in U.S.A.Quantità: 2 disponibili
Paperback. Condizione: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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Da: 4everBAM, parker, CO, U.S.A.4everBAM
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EUR 8,86
EUR 8,39 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
paperback. Condizione: Good. ***GOOD***Contains some Highlights, Writings, and Underlines. Legible and in good shape. Minor to slightly heavy wears on cover from warehouse shelves. (Used so may not contain codes/CDs/Inserts that is included with the book.).
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Da: Budget Books, Pasadena, CA, U.S.A.Budget Books
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EUR 14,19
EUR 4,31 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Soft cover. Condizione: Fine. Pages are clean and unmarked. Binding it tight. Cover shows very slight edge wear.
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Da: Shakespeare Book House, Rockford, IL, U.S.A.Shakespeare Book House
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 19,07
EUR 3,44 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Condizione: new.
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Da: WorldofBooks, Goring-By-Sea, WS, Regno UnitoWorldofBooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 16,08
EUR 6,52 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Da: WeBuyBooks, Rossendale, LANCS, Regno UnitoWeBuyBooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 15,64
EUR 10,10 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
paperback. Condizione: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.
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Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 24,17
EUR 2,27 spedizioneSpedito in U.S.A.Quantità: 2 disponibili
Condizione: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
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Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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EUR 25,50
EUR 2,27 spedizioneSpedito in U.S.A.Quantità: Più di 20 disponibili
Condizione: New.
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Da: INDOO, Avenel, NJ, U.S.A.INDOO
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EUR 27,85
Spedizione gratuitaSpedito in U.S.A.Quantità: Più di 20 disponibili
Condizione: New. Brand New.
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Da: medimops, Berlin, Germaniamedimops
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EUR 18,52
EUR 10,00 spedizioneSpedito da Germania a U.S.A.Quantità: 2 disponibili
Condizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
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Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Come nuovo
EUR 27,21
EUR 2,27 spedizioneSpedito in U.S.A.Quantità: Più di 20 disponibili
Condizione: As New. Unread book in perfect condition.
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Da: Hamelyn, Madrid, M, SpagnaHamelyn
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 13,08
EUR 12,99 spedizioneSpedito da Spagna a U.S.A.Quantità: 1 disponibili
Condizione: Very Good. : Este libro explora el concepto de diseño de servicios, sus herramientas y cómo se aplica en diferentes casos. Originalmente publicado en Ámsterdam, ofrece una visión profunda del pensamiento de diseño de servicios, incluyendo referencias bibliográficas e índice. EAN: 9781118156308 Tipo: Libros Categoría:… Negocios y Economía Título: This is service design thinking Autor: Marc Stickdorn| Jakob Schneider Editorial: Wiley Idioma: eng Páginas: 373.
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Da: GoldBooks, Denver, CO, U.S.A.GoldBooks
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 25,99
EUR 4,74 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: new. New Copy. Customer Service Guaranteed.
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Da: Anybook.com, Lincoln, Regno UnitoAnybook.com
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Mediocre
EUR 19,27
EUR 15,83 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Condizione: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pen markings. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN:97811181…56308.
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Da: Anybook.com, Lincoln, Regno UnitoAnybook.com
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Mediocre
EUR 19,27
EUR 15,83 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Condizione: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pen & pencil markings. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN…:9781118156308.
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Da: Rarewaves USA, HEBRON, KY, U.S.A.Rarewaves USA
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 35,81
Spedizione gratuitaSpedito in U.S.A.Quantità: 8 disponibili
Paperback. Condizione: New. How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each ot…her, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their lattes. All of these nuances relate to service design. This Is Service Design Thinking combines the knowledge of twenty-three international authors and even more online contributors from the global service design community and is divided into three sections: Basics: outlines service design thinking along five basic principlesTools: describing a variety of tools and methods used in Service Design ThinkingCases: vivid examples for the introduced fundamentals with real-life case studies from 5 companies that did inspiring projects within the field of Service Design At the end, a one-page "Customer Journey Canvas" is included, which can be used to quickly sketch any service on a single sheet of paper-capturing different stakeholder concerns: e.g. customers, front-line staff and management.
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Da: GreatBookPricesUK, Woodford Green, Regno UnitoGreatBookPricesUK
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 23,31
EUR 17,46 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Condizione: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
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- Prima edizione
Da: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 42,43
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: new. Paperback. How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next… to each other, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their lattes. All of these nuances relate to service design. This Is Service Design Thinking combines the knowledge of twenty-three international authors and even more online contributors from the global service design community and is divided into three sections: Basics: outlines service design thinking along five basic principlesTools: describing a variety of tools and methods used in Service Design ThinkingCases: vivid examples for the introduced fundamentals with real-life case studies from 5 companies that did inspiring projects within the field of Service Design At the end, a one-page "Customer Journey Canvas" is included, which can be used to quickly sketch any service on a single sheet of papercapturing different stakeholder concerns: e.g. customers, front-line staff and management. How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Da: Rarewaves.com USA, London, LONDO, Regno UnitoRarewaves.com USA
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 43,05
Spedizione gratuitaSpedito da Regno Unito a U.S.A.Quantità: 8 disponibili
Paperback. Condizione: New. How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each ot…her, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their lattes. All of these nuances relate to service design. This Is Service Design Thinking combines the knowledge of twenty-three international authors and even more online contributors from the global service design community and is divided into three sections: Basics: outlines service design thinking along five basic principlesTools: describing a variety of tools and methods used in Service Design ThinkingCases: vivid examples for the introduced fundamentals with real-life case studies from 5 companies that did inspiring projects within the field of Service Design At the end, a one-page "Customer Journey Canvas" is included, which can be used to quickly sketch any service on a single sheet of paper-capturing different stakeholder concerns: e.g. customers, front-line staff and management.
- Brossura
Da: Basi6 International, Irving, TX, U.S.A.Basi6 International
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 46,95
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
