Isbn: 9781138104532 - performance management in healthcare: from key performance indicators to balanced scorecard (18 risultati)

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Condizione: New. pp. 276.

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Condizione: As New. Unread book in perfect condition.

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Condizione: New. pp. 276 2nd edition NO-PA16APR2015-KAP.

Paperback. Condizione: New.

Condizione: New. pp. 276.

Condizione: New. In English.

Paperback. Condizione: Brand New. 2nd new edition. 280 pages. 9.75x6.75x0.75 inches. In Stock.

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PAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

Paperback. Condizione: Brand New. 2nd new edition. 280 pages. 9.75x6.75x0.75 inches. In Stock. This item is printed on demand.

Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfaction and solvency. The basis of performance management is the effective use of resources, as mea.…

Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfaction and solvency. The basis of performance management is the effective use of resources, as measured by quantifying processes and outcomes using key performance indicators (KPIs) - core measures that gauge the performance of an organization in particular areas. There is more to performance management than selecting a few KPIs from a list and feeding them into a graphical dashboard system. It's about behavior change, leadership, and vision.Written for administrators, clinical staff, process improvement managers and information technology personnel of healthcare organizations, this second edition provides the knowledge necessary to provide the leadership and vision for a performance measurement initiative. This practical resource provides a high-level review of the quality/safety initiatives in healthcare, describes the implementation process from an IT perspective, and offers high-level clinical, financial and cultural details. It features an extensive listing of clinical and non-clinical KPIs: a glossary including financial, medical, and operational terms; and appendices of organizations and sources of indicators and benchmarks.…