Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: Dream Books Co., Denver, CO, U.S.A.
Condizione: very_good. Pages are clean with no markings. May show minor signs of wear or cosmetic defects marks, cuts, bends, or scuffs on the cover, spine, pages, or dust jacket. May have remainder marks on edges.
Da: Greenworld Books, Arlington, TX, U.S.A.
Condizione: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
Da: Goodwill of Colorado, COLORADO SPRINGS, CO, U.S.A.
Condizione: good. All pages and cover are intact. Dust jacket included if applicable, though it may be missing on hardcover editions. Spine and cover may show minor signs of wear including scuff marks, curls or bends to corners as well as cosmetic blemishes including stickers. Pages may contain limited notes or highlighting. "From the library of" labels may be present. Shrink wrap, dust covers, or boxed set packaging may be missing. Bundled media e.g., CDs, DVDs, access codes may not be included.
Da: BookHolders, Towson, MD, U.S.A.
Condizione: Very Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Third ] Publisher: Harper Collins Pub Date: 1/1/2021 Binding: Hardcover Pages: 204 Third edition.
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Da: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Hardcover. Condizione: Fair. No Jacket. Missing dust jacket; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Reno, Reno, NV, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Fair. No Jacket. Missing dust jacket; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Reno, Reno, NV, U.S.A.
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Reno, Reno, NV, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Da: Book Outpost, Blawnox, PA, U.S.A.
Condizione: Like New. Never used! Light wear to corners/edges from shelving.
hardcover. Condizione: Very Good. Scratch and dent. Cover may have wear, dings, tears, other damage, or be missing dust jacket. Buy multiples from our store to save on shipping.
Hardcover. Condizione: New. New from publisher. Multiple copies are available. Buy multiples from our store to save on shipping.
Da: HPB-Diamond, Dallas, TX, U.S.A.
hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Da: HPB-Ruby, Dallas, TX, U.S.A.
hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Da: Big River Books, Powder Springs, GA, U.S.A.
Condizione: very_good. This book is in Very Good condition. The cover and pages have minor shelf wear. Binding is tight and pages are intact.
Da: AwesomeBooks, Wallingford, Regno Unito
EUR 7,65
Quantità: 2 disponibili
Aggiungi al carrellohardcover. Condizione: Very Good. The Gold Standard: Giving Your Customers What They Didn't Know They Wanted This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Da: Books-FYI, Inc., Cadiz, KY, U.S.A.
hardcover. Condizione: New.
EUR 18,85
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread copy in mint condition.
EUR 18,94
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Brand New.
Lingua: Inglese
Editore: HarperCollins Leadership 02/t /14 O, 2021
ISBN 10: 1400224004 ISBN 13: 9781400224005
Da: Bahamut Media, Reading, Regno Unito
EUR 11,91
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
EUR 23,82
Quantità: 2 disponibili
Aggiungi al carrelloHardback. Condizione: New. Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable "wow" events for the world's most demanding clients.If you're searching for ways to ensure your customers walk away from your company with a smile on their face and a plan to return, you found it. And any business organization can adapt the tools and techniques in this book.Colin Cowie, one of the world's most sought-after event planners, shares the hard-won and hard-nosed advice he has learned through entertaining and engaging stories and examples. He gives readers the indisputable blueprint for creating a customer-service culture that anyone can tailor to their own needs, whether you're a shopkeeper, corporate marketing director, or budding event planner.Upon coming to the United States from South Africa with $400 in his pocket, Colin built his highly successful catering and event-planning business from the ground up to become event planner to the most respected tastemakers and personalities in the world-including Oprah Winfrey, Jennifer Lopez, Ryan Seacrest, and Kim Kardashian, to name a few.In this book, you will:Learn how to formulate your own vision, mission statements, and guiding principles, and effectively communicate them to your team.Learn how you can align your vision with your essential mission statement.Discover the core values, including service and accountability, that fuel Colin's customer-care ethos, and how you can apply those values to your own business.Have a renewed understanding of how vitally important it is that you take good care of the people who work for you so they, in turn, can care for your customers.Become armed to inspire and empower your team.Be guided to create your own "bible" of scripts, protocols, and procedures that will streamline customer-care situations while making every customer feel like their individual desires are being taken care of.Learn how to use every complaint as an opportunity, as well as why you should be more afraid of a client who doesn't complain when something goes wrong versus one who does.