Isbn: 9781506361529 - administration and management in criminal justice: a service quality approach (6 risultati)

paperback. Condizione: Very Good. Complete and clean. All pages present and readable, binding intact. Highlighting or writing is absent or limited to a handful of pages. No water damage. Cover and spine may show light shelf wear, edge bumping, or minor creasing. May have a remainder mark, stickers or sticker residue, or a previous owner's name. Access codes, CDs, DVDs, and other bundled supplements may not be included and should be assumed used or missing unless the listing explicitly states otherwise.…

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Paperback. Condizione: Good. "One of the best texts, if not the best text, for teaching undergraduate administration and management of criminal justice organizations. Its service quality approach is remarkable."--Emmanuel Amadi, Mississippi Valley State UniversityRethink management in criminal justice.Administration and Management in Criminal Justice: A Service Quality Approach, Third Editionemphasizes the proactive techniques for administration professionals by using a service quality lens to address administration and management concepts in all areas of the criminal justice system. Authors Jennifer M. Allen and Rajeev Sawhney encourage readers to consider the importance of providing high-quality and effective criminal justice services. Readers will develop skills for responding to their customers--other criminal justice professionals, offenders, victims, and the community--and learn how to respond to changing environmental factors. Readers will also learn to critique their own views of what constitutes management in this service sector, all with the goal of improving the effectiveness of the criminal justice system.New to the Third Edition: Examinations of current concerns and management trends in criminal justice agencies make readers aware of the types of issues they may face, such as workplace bullying, formal and informal leadership, inmate-staff relationships, fatal police shootings, and more. Increased discussions of a variety of important topicsspark classroom debate around areas such as homeland security-era policing, procedural justice, key court personnel, and private security changes. Expanded coverage of technology in criminal justicehelps readers see how technology such as cybercrime, electronic monitoring and other uses of technology in probation and parole, body-worn cameras, and police drones have had an impact on the discipline.  Updated Career Highlight boxesdemonstrate the latest data for each career presented.  More than half the book has been updated with new case studiesto offer readers current examples of theory being put into practice.   Nine new In the Newsarticlesinclude topics such as Recent terrorist attacks  Police shootings     Funding for criminal justice agencies     New technology, such as police drones and the use of GPS monitoring devices on sex offenders    Cybercrime, cyberattacks, and identity theft  Updated references, statistics, and data present readers with the latest trends in criminal justice.          &nbsp.…

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