9781524636944 - observational listening: the (missing) link between emotion and communication di alphen, markus van (8 risultati)
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Da: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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PAP. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Da: PBShop.store UK, Fairford, GLOS, Regno UnitoPBShop.store UK
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PAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Da: THE SAINT BOOKSTORE, Southport, Regno UnitoTHE SAINT BOOKSTORE
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Da: moluna, Greven, Germaniamoluna
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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. KlappentextrnrnConversational skills. People already talk with one another, don t they? It should be redundant to write a book about conversational skills-or so you would think. Yet there are differences between peop…le: one seems to get a little.
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Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
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Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Conversational skills. People already talk with one another, don't they It should be redundant to write a book about conversational skillsor so you would think. Yet there are differences between people: one seems to get a little more do…ne than the next. Often this boils down to subtle differences in the way they communicate.Ordinarily, people tend to ask questions with a certain goal or purpose in mind. They then listen to the answer as if the answer is based on the question as they meant it to be. Yet the other is answering based on what he understood the question to mean. Observational listening trains the listener to let go of his own goals and interpretations and concentrate on the reactions evoked. In other words, the listener tries to find out what the question meant to the other. In this way, he 'gets it' and is able to bring depth into the conversation in a natural way without resorting to tricks.This book also goes further than your everyday conversation: it is directed at conversational skills in psychosocial settings. The philosophy behind the book is simple yet profound: if you realise that communication is an emotion as well as the expression of emotion, the way to becoming an excellent communicator is to understand emotion and how it translates into behaviour. This is what makes this book unique: it provides the missing link between emotion and communication.
