ISBN: 9781524653651 - the 5-star customer experience: three secrets to providing phenomenal customer service (11 risultati)

paperback. Condizione: Good. Pages are crisp and clean, no marking. Cover is verygood. Binding is tight/good. ex-library book with normal library stamps & stickers.

Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condizione: New.

Paperback. Condizione: New.

Paperback. Condizione: New.

PAP. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

Paperback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Boost Revenues with Top-Notch Customer Experience!Get the digital version of this book for FREE when you purchase a paperback copy!Do you know the value of exceptional customer experience Do you want to optimize your customer experience blueprint Would you like to streamline your operations with customer journey mapping When you read Dr. Janne Ohtonen's The 5-Star Customer Experience, you'll discover the three secrets of providing a phenomenal customer experience. This fascinating guidebook helps you understand your current level of experience - and what you can do to improve and excel!Secret 1: Create a Customer Experience BlueprintDevelop a Customer Experience Strategy that boosts revenue, profit, and customer satisfaction.Secret 2: Map Your Customers' JourneyLearn how people interact with your business, weed out frustrations and time-sinks, and increase cost efficiency.Secret 3: Experience Stunning ResultsTake your strategy and plans into action and see your revenues grow, cost base decrease and customers smiling!With your purchase of this book, you'll also get FREE digital downloads of the author's other two books!Inside The 5-Star Customer Experience, you'll discover:Why innovative and constantly improving customer experience creates sustainable revenue growthA practical way for creating a customer experience blueprint that wows the customers and brings in the profit for the businessHow to use customer journey mapping tools, including step-by-step guides and examples with illustrations to optimize cost efficiency'If you want to ensure long-term business success, then you will find Dr. Ohtonen's book invaluable--a must-read blueprint for putting the customer at the heart of your organization' (Marcos Moret, Managing Director).'An awesome read. You will find yourself inspired to approach the challenge of becoming more customer-centric in a structured and methodical way' (Anthony Pearmain, Customer Experience Consultant).'I realized how important it is that the whole company works together to achieve more customer centric approach. This is not a book to be read just by the business owners or decision makers; it is a useful book to be read by people at all organizational levels in all industries' (Jenna Heinonen, MBA).Do the right thing for your business, your customers, and the world - Dr. Ohtonen donates part of the proceeds from every book sold to charity!This essential business guide includes practical, how-to steps for optimizing your customer service. You'll discover a wide variety of real-world case studies so you can benefit from the hard lessons experienced by other companies. By understanding, designing, and improving your customers' experiences, you can see dramatic growth in your sales and revenues!Don't let your competition get an edge on you - Order your copy of The 5-Star Customer Experience TODAY!It's quick and easy - Just scroll up and click the BUY NOW WITH ONE CLICK button on the right-hand side of the screen.…

Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. KlappentextrnrnBoost Revenues with Top-Notch Customer Experience! Get the digital version of this book for FREE when you purchase a paperback copy! Do you know the value of ex.

Taschenbuch. Condizione: Neu. The 5-Star Customer Experience | Three Secrets to Providing Phenomenal Customer Service | Janne Ohtonen | Taschenbuch | Kartoniert / Broschiert | Englisch | 2017 | AuthorHouse | EAN 9781524653651 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.…