Isbn: 9781567932331 - leading your healthcare organization to excellence: a guide to using the baldrige criteria (5 risultati)

Paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

paperback. Condizione: Good. Satisfaction 100% guaranteed.

Paperback. Condizione: GOOD. A couple of pages contain limited markings & highlighting. Cover shows some edge, corner and shelf wear from use. May not include all supplements such as CDs, access codes or DVDs. Thank you for shopping with us! b5, b4-5x2. _____________________________________________________________________________________________________________________________ SYNOPSIS & HISTORY: This is a book about performance excellence which uses the Baldrige criteria as a framework for getting there. As Spath indicates, the criteria stimulate organizational excellence without being prescriptive. Drawing on the Malcolm Baldrige National Quality Award framework as a practical management tool, the book guides healthcare leaders through a focused, systematic approach to improving performance at every level of the organization. It addresses strategic planning, patient and stakeholder focus, measurement and analysis, workforce development, and process management providing healthcare executives and administrators with the tools to build and sustain a culture of excellence. …

paperback. Condizione: New. In shrink wrap. Looks like an interesting title.