ISBN: 9781570710629 - real world customer service (5 risultati)

Paperback. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Condizione: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.…

Softcover. Condizione: Bon. Traces de pliures sur la couverture. Edition 1996. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Traces of creases on the cover. Edition 1996. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Trade Paperback. Condizione: Like New. Third Printing. Inscribed "To Ellen, Enjoy! Bernice Johnstone 6/96". Step by step guidelines for satisfying customers, particularly those who have a complaint, with checklists, charts and case examples. Explains how to handle customer complaints, discusses customer psychology, and provides sample answers to common customer questions. Inscribed and Signed By Author.…

Condizione: New. Satisfaction Guaranteed or your money back.