ISBN: 9781578397242 - making it right: healthcare service recovery tools, techniques, and best practices (1 risultati)

Condizione: acceptable. Former library book with the usual stamps, stickers and labels. The item is very worn but continues to work perfectly. Signs of wear can include aesthetic issues such as scratches, dents and worn corners. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting,but the text is not obscured or unreadable. May NOT include discs, access code or other supplemental materials. …