9781787783379 - Itil 4 Create, Deliver and Support: Your Companion to the Itil 4 Managing Professional Cds Certification (20 risultati)

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Paperback. Condizione: new. Paperback. ITIL 4 Create, Deliver and SupportIf youve achieved your ITIL 4 Foundation certificate, youre probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service management professionals, focusing on a value stream based approach to IT-enabled products and services a must-have skillset practitioners should seek beyond Foundation level.The majority of this book is based on the official AXELOS ITIL 4: Create, Deliver and Support publication and the associated Create, Deliver and Support Managing Professional syllabus. It provides students with the information they need to pass the Create, Deliver and Support exam, and help them become a successful practitioner.Suitable for existing ITIL v3 experts, ITIL 4 Managing Professional (MP) students, ITSM (IT service management) practitioners who are adopting ITIL 4, approved training organisations, IT service managers, IT managers and those in IT support roles.The guide focuses on:Service value system key concepts and challenges;Using a shift-left approach;Planning and managing resources in the service value system;The use and value of technology across the service value system;ITIL practices and value streams for new services and user support;How to create, deliver and support services; andExam preparation.A useful tool throughout your careerIn addition to being an essential study aid, the author a seasoned ITSM professional also provides additional guidance throughout the book which you can lean on once your training and exam are over. The book includes her own practical experience from which she gives advice and points to think about along the way so that you can refer back to this book for years to come long after youve passed your exam.The essential link between your ITIL qualification and the real world buy this book today!ITIL is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.Part of Claire Agutters ITIL 4 Series. For more information about the other books in the series, visit: An excellent supplement to any ITIL 4 Create, Deliver and Support training courseITIL 4 Create, Deliver and Support (CDS) Your companion to the ITIL 4 Managing Professional CDS certification is a study guide designed to help students pass the ITIL 4 Create, Deliver and Support module. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. &Uumlber den AutorClaire Agutter is a service management trainer, consultant and author. In 2020, she was one of Computer Weekly s Top 50 Most Influential Women in Tech. In 2018 and 2019 she was recognised as an HDI Top 25 Thought Leade.

Paperback. Condizione: new. Paperback. ITIL 4 Create, Deliver and SupportIf youve achieved your ITIL 4 Foundation certificate, youre probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service management professionals, focusing on a value stream based approach to IT-enabled products and services a must-have skillset practitioners should seek beyond Foundation level.The majority of this book is based on the official AXELOS ITIL 4: Create, Deliver and Support publication and the associated Create, Deliver and Support Managing Professional syllabus. It provides students with the information they need to pass the Create, Deliver and Support exam, and help them become a successful practitioner.Suitable for existing ITIL v3 experts, ITIL 4 Managing Professional (MP) students, ITSM (IT service management) practitioners who are adopting ITIL 4, approved training organisations, IT service managers, IT managers and those in IT support roles.The guide focuses on:Service value system key concepts and challenges;Using a shift-left approach;Planning and managing resources in the service value system;The use and value of technology across the service value system;ITIL practices and value streams for new services and user support;How to create, deliver and support services; andExam preparation.A useful tool throughout your careerIn addition to being an essential study aid, the author a seasoned ITSM professional also provides additional guidance throughout the book which you can lean on once your training and exam are over. The book includes her own practical experience from which she gives advice and points to think about along the way so that you can refer back to this book for years to come long after youve passed your exam.The essential link between your ITIL qualification and the real world buy this book today!ITIL is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.Part of Claire Agutters ITIL 4 Series. For more information about the other books in the series, visit: An excellent supplement to any ITIL 4 Create, Deliver and Support training courseITIL 4 Create, Deliver and Support (CDS) Your companion to the ITIL 4 Managing Professional CDS certification is a study guide designed to help students pass the ITIL 4 Create, Deliver and Support module. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.

Taschenbuch. Condizione: Neu. ITIL® 4 Create, Deliver and Support (CDS) | Your companion to the ITIL 4 Managing Professional CDS certification | Claire Agutter | Taschenbuch | Kartoniert / Broschiert | Englisch | 2021 | ITGP | EAN 9781787783379 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.

Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - ITIL® 4 Create, Deliver and SupportIf you've achieved your ITIL® 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service management professionals, focusing on a value stream based approach to IT-enabled products and services - a must-have skillset practitioners should seek beyond Foundation level.The majority of this book is based on the official AXELOS ITIL® 4: Create, Deliver and Support publication and the associated Create, Deliver and Support Managing Professional syllabus. It provides students with the information they need to pass the Create, Deliver and Support exam, and help them become a successful practitioner.Suitable for existing ITIL v3 experts, ITIL 4 Managing Professional (MP) students, ITSM (IT service management) practitioners who are adopting ITIL 4, approved training organisations, IT service managers, IT managers and those in IT support roles.The guide focuses on:Service value system key concepts and challenges;Using a shift-left approach;Planning and managing resources in the service value system;The use and value of technology across the service value system;ITIL practices and value streams for new services and user support;How to create, deliver and support services; andExam preparation.A useful tool throughout your careerIn addition to being an essential study aid, the author - a seasoned ITSM professional - also provides additional guidance throughout the book which you can lean on once your training and exam are over. The book includes her own practical experience from which she gives advice and points to think about along the way so that you can refer back to this book for years to come - long after you've passed your exam.The essential link between your ITIL qualification and the real world - buy this book today!ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.