EUR 65,24
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Aggiungi al carrelloCondizione: New.
EUR 65,02
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Like New. Used - Like New. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.
EUR 64,38
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Aggiungi al carrelloCondizione: New. In.
Lingua: Inglese
Editore: Triarchy Press Ltd 2010-12, 2010
ISBN 10: 190776609X ISBN 13: 9781907766091
Da: Chiron Media, Wallingford, Regno Unito
EUR 60,83
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Aggiungi al carrelloPF. Condizione: New.
EUR 77,30
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Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
EUR 63,79
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Aggiungi al carrelloCondizione: New.
EUR 68,27
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Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Lingua: Inglese
Editore: Cambridge Strategy Publications Ltd, 2010
ISBN 10: 190776609X ISBN 13: 9781907766091
Da: Revaluation Books, Exeter, Regno Unito
EUR 86,92
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 116 pages. 11.73x8.27x0.39 inches. In Stock.
EUR 182,39
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Aggiungi al carrellopaperback. Condizione: New. NEW. SHIPS FROM MULTIPLE LOCATIONS. book.
Da: PBShop.store US, Wood Dale, IL, U.S.A.
EUR 67,60
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Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
EUR 65,16
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Aggiungi al carrelloPAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Lingua: Inglese
Editore: Cambridge Strategy Publications Ltd, 2010
ISBN 10: 190776609X ISBN 13: 9781907766091
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 74,87
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Aggiungi al carrelloPaperback / softback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Lingua: Inglese
Editore: CAMBRIDGE STRATEGY PUBLICATIONS, 2010
ISBN 10: 190776609X ISBN 13: 9781907766091
Da: moluna, Greven, Germania
EUR 70,29
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. The tools to measure and monitor your company s customer service and after-sales support programmeKlappentextrnrnIn 2-3 days, using this audit, you can review your whole customer support/after sales programme. Measure how good your custome.
Da: preigu, Osnabrück, Germania
EUR 72,95
Quantità: 5 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. The Customer Support Audit | Colin G. Armistead | Taschenbuch | Kartoniert / Broschiert | Englisch | 2010 | Triarchy Press Ltd | EAN 9781907766091 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 85,54
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - In 2-3 days, using this audit, you can review your whole customer support/after sales programme. Measure 'how good' your customer support is - then look deeper and see how well you use it to differentiate your business and to win competitive advantage.Complete the audit and get answers to questions like these about your customer support programme: How well does it cater for different market segments Is it cost effective Do you use the best mix of in-house and external resources How well do you set goals, control costs and ensure flexibility How well do support teams work How effectively do you manage the information available about a) your customers and b) your own business Overall, the audit results are designed to help you map out the 'ideal' customer support program for your business.The audit's seven steps are:Step 1: Define the Strategic Role of Customer SupportStep 2: Assess the Support Marketing MixStep 3: Evaluate Pricing and Marketing CommunicationsStep 4: Review Access to Customer SupportStep 5: Determining Support Process CapabilityStep 6: Assess Performance ManagementStep 7: Developing the Business through Customer Support.