ISBN: 9781908770431 - the mystery of the lost customer: could high customer satisfaction be silently killing your business? (1 risultati)

paperback. Condizione: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.