9781944659424 - service quality and productivity management: 12 di wirtz, jochen (18 risultati)
Lingua: Inglese
Editore: WS PROFESSIONAL 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
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Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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EUR 11,78
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Condizione: New.
Lingua: Inglese
Editore: World Scientific Publishing Co Inc (USA), US 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
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Da: Rarewaves.com USA, London, LONDO, Regno UnitoRarewaves.com USA
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Paperback. Condizione: New. The relationship between productivity and customer satisfaction is complex. Service Quality and Productivity Management describes that the quality and productivity are twin paths in creating value for both customers and organizations. This book describes how to improve service quality and productivity…, and discusses how to use key tools (including customer feedback systems) to achieve this. This book is the 12th volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.
Lingua: Inglese
Editore: WS PROFESSIONAL 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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EUR 11,93
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Condizione: As New. Unread book in perfect condition.
Lingua: Inglese
Editore: World Scientific Publishing Co Inc (USA) 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
Da: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Lingua: Inglese
Editore: World Scientific Publishing Co Inc (USA), River Edge 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
Da: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
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Paperback. Condizione: new. Paperback. The relationship between productivity and customer satisfaction is complex. Service Quality and Productivity Management describes that the quality and productivity are twin paths in creating value for both customers and organizations. This book describes how to improve service quality and p…roductivity, and discusses how to use key tools (including customer feedback systems) to achieve this. This book is the 12th volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Lingua: Inglese
Editore: World Scientific Publishing Co Inc (USA) 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
Da: PBShop.store UK, Fairford, GLOS, Regno UnitoPBShop.store UK
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EUR 15,00
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PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Lingua: Inglese
Editore: WS PROFESSIONAL 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
Da: Revaluation Books, Exeter, Regno UnitoRevaluation Books
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EUR 15,02
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Paperback. Condizione: Brand New. 78 pages. 8.98x5.98x0.24 inches. In Stock.
Lingua: Inglese
Editore: WS PROFESSIONAL 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
Da: Ria Christie Collections, Uxbridge, Regno UnitoRia Christie Collections
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Condizione: New. In.
Lingua: Inglese
Editore: WS PROFESSIONAL 2017-10-06 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
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Da: Chiron Media, Wallingford, Regno UnitoChiron Media
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Paperback. Condizione: New.
Lingua: Inglese
Editore: WS PROFESSIONAL 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
Da: GreatBookPricesUK, Woodford Green, Regno UnitoGreatBookPricesUK
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Condizione: New.
Lingua: Inglese
Editore: WS PROFESSIONAL 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
Da: GreatBookPricesUK, Woodford Green, Regno UnitoGreatBookPricesUK
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Come nuovo
EUR 15,71
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Condizione: As New. Unread book in perfect condition.
Lingua: Inglese
Editore: World Scientific Publishing Co Inc (USA) 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
Da: THE SAINT BOOKSTORE, Southport, Regno UnitoTHE SAINT BOOKSTORE
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Paperback / softback. Condizione: New. New copy - Usually dispatched within 4 working days.
Lingua: Inglese
Editore: World Scientific Publishing Co Inc (USA), River Edge 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
Da: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
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Paperback. Condizione: new. Paperback. The relationship between productivity and customer satisfaction is complex. Service Quality and Productivity Management describes that the quality and productivity are twin paths in creating value for both customers and organizations. This book describes how to improve service quality and p…roductivity, and discusses how to use key tools (including customer feedback systems) to achieve this. This book is the 12th volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
Lingua: Inglese
Editore: World Scientific Publishing Co Inc (USA), US 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
Da: Rarewaves.com UK, London, Regno UnitoRarewaves.com UK
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Paperback. Condizione: New. The relationship between productivity and customer satisfaction is complex. Service Quality and Productivity Management describes that the quality and productivity are twin paths in creating value for both customers and organizations. This book describes how to improve service quality and productivity…, and discusses how to use key tools (including customer feedback systems) to achieve this. This book is the 12th volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.
Lingua: Inglese
Editore: World Scientific Publishing Co Inc (USA) 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
- Print on Demand
Da: THE SAINT BOOKSTORE, Southport, Regno UnitoTHE SAINT BOOKSTORE
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Paperback / softback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Lingua: Inglese
Editore: WS PROFESSIONAL 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
- Print on Demand
Da: moluna, Greven, Germaniamoluna
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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Klappentextrnrn nThe relationship between productivity and customer satisfaction is complex. Service Quality and Productivity Management describes that the quality and productivity are twin paths in creating value fo…r both customers and organiza.
Lingua: Inglese
Editore: WS PROFESSIONAL 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
- Print on Demand
Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
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Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The relationship between productivity and customer satisfaction is complex. Service Quality and Productivity Management describes that the quality and productivity are twin paths in creating value for both customers and organizations. T…his book describes how to improve service quality and productivity, and discusses how to use key tools (including customer feedback systems) to achieve this. This book is the 12th volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.
Altre immaginiLingua: Inglese
Editore: WS PROFESSIONAL 2017
Serie: Winning in Service Markets, Libro 12 di 13. Libro 12 di 13 - Winning in Service Markets
- Brossura
- Print on Demand
Da: preigu, Osnabrück, Germaniapreigu
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EUR 22,85
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Taschenbuch. Condizione: Neu. SERVICE QUALITY AND PRODUCTIVITY MANAGEMENT | Wirtz Jochen | Taschenbuch | Kartoniert / Broschiert | Englisch | 2017 | WS PROFESSIONAL | EAN 9781944659424 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
