9783031432293 - problem-solving and learning for public services and public management: theory and practice di kinder, tony; stenvall, jari (18 risultati)

Lingua: Inglese
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Condizione: New. 1st ed. 2024 edition NO-PA16APR2015-KAP.

Lingua: Inglese
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Serie: Libro 152 di 190 - Springer Texts in Business and Economics
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Hardback. Condizione: New. 2024 ed. In this textbook readers will acquire knowledge of problem-solving and learning to enhance both efficiency and the experience of service users in rapidly changing service environments, that can create new service models. Emphasizing that, above all else, individuals are at the centre of servic…es, the book goes deeply into the nature of public services and their logic-of-practice. By applying learning and problem-solving approaches, the reader gains practical capabilities in addition to an appreciation of the latest research literature. Following a multidisciplinary, international approach, the book suggests a new typology of problem-framing and presents many examples of how new service solutions can be created in any public service context. The book offers a conceptual toolkit to understand and analyse dynamically changing services and the application of new technologies. Topics covered include pressing issues surrounding public services, such as e-technology, digitalisation, e-services, artificial intelligence, entrepreneurialism, sustainability, climate, inequality, developing economies, and smart cities. Chapters follow a similar structure: issue, problems, what we know, learning framework, worked example, theory and practice conclusions, as well as teacher and learner notes. Addressing advanced undergraduate and graduate students of public administration, public management, political science, sociology, computer science, and information systems, the book will also be a valuable resource for practitioners, i.e. experts and managers in public organizations, professionals in organizations working at the business and public sectors, consultants, and IT suppliers.

Lingua: Inglese
Editore: Springer, Springer, 2024
Serie: Libro 152 di 190 - Springer Texts in Business and Economics
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Buch. Condizione: Neu. Druck auf Anfrage Neuware - Printed after ordering - In this textbook readers will acquire knowledge of problem-solving and learning to enhance both efficiency and the experience of service users in rapidly changing service environments, that can create new service models. Emphasizing that, above all else,… individuals are at the centre of services, the book goes deeply into the nature of public services and their logic-of-practice. By applying learning and problem-solving approaches, the reader gains practical capabilities in addition to an appreciation of the latest research literature. Following a multidisciplinary, international approach, the book suggests a new typology of problem-framing and presents many examples of how new service solutions can be created in any public service context.The book offers a conceptual toolkit to understand and analyse dynamically changing services and the application of new technologies. Topics covered include pressing issues surrounding public services, such as e-technology, digitalisation, e-services, artificial intelligence, entrepreneurialism, sustainability, climate, inequality, developing economies, and smart cities. Chapters follow a similar structure: issue, problems, what we know, learning framework, worked example, theory and practice conclusions, as well as teacher and learner notes. Addressing advanced undergraduate and graduate students of public administration, public management, political science, sociology, computer science, and information systems, the book will also be a valuable resource for practitioners, i.e. experts and managers in public organizations, professionals in organizations working at the business and public sectors, consultants, and IT suppliers.

Lingua: Inglese
Editore: Springer Nature, 2024
Serie: Libro 152 di 190 - Springer Texts in Business and Economics
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Hardcover. Condizione: Brand New. 475 pages. 9.25x6.10x1.22 inches. In Stock.

Lingua: Inglese
Editore: Springer International Publishing AG, CH, 2024
Serie: Libro 152 di 190 - Springer Texts in Business and Economics
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Hardback. Condizione: New. 2024 ed.

Lingua: Inglese
Editore: Springer, 2024
Serie: Libro 152 di 190 - Springer Texts in Business and Economics
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Lingua: Inglese
Editore: Springer, Springer Feb 2024, 2024
Serie: Libro 152 di 190 - Springer Texts in Business and Economics
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Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, GermaniaBuchWeltWeit Ludwig Meier e.K.
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Buch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -In this textbook readers will acquire knowledge of problem-solving and learning to enhance both efficiency and the experience of service users in rapidly changing service environments, that can create new service models. Emphasizing that,… above all else, individuals are at the centre of services, the book goes deeply into the nature of public services and their logic-of-practice. By applying learning and problem-solving approaches, the reader gains practical capabilities in addition to an appreciation of the latest research literature. Following a multidisciplinary, international approach, the book suggests a new typology of problem-framing and presents many examples of how new service solutions can be created in any public service context.The book offers a conceptual toolkit to understand and analyse dynamically changing services and the application of new technologies. Topics covered include pressing issues surrounding public services, such as e-technology, digitalisation, e-services, artificial intelligence, entrepreneurialism, sustainability, climate, inequality, developing economies, and smart cities. Chapters follow a similar structure: issue, problems, what we know, learning framework, worked example, theory and practice conclusions, as well as teacher and learner notes. Addressing advanced undergraduate and graduate students of public administration, public management, political science, sociology, computer science, and information systems, the book will also be a valuable resource for practitioners, i.e. experts and managers in public organizations, professionals in organizations working at the business and public sectors, consultants, and IT suppliers. 476 pp. Englisch.

Lingua: Inglese
Editore: Springer Nature Switzerland, 2024
Serie: Libro 152 di 190 - Springer Texts in Business and Economics
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Da: moluna, Greven, Germaniamoluna
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Gebunden. Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Enables readers to apply learning frameworks to problem-solving in public servicesIntroduces user-focused approaches to improving service efficiency and effectiveness Explains how people at diverse organisa…tional levels can play key roles i.
Altre immaginiLingua: Inglese
Editore: Springer, 2024
Serie: Libro 152 di 190 - Springer Texts in Business and Economics
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Buch. Condizione: Neu. Problem-solving and Learning for Public Services and Public Management | Theory and Practice | Tony Kinder (u. a.) | Buch | Springer Texts in Business and Economics | xxi | Englisch | 2024 | Springer | EAN 9783031432293 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Hei…delberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu Print on Demand.

Lingua: Inglese
Editore: Springer, Springer Feb 2024, 2024
Serie: Libro 152 di 190 - Springer Texts in Business and Economics
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Da: buchversandmimpf2000, Emtmannsberg, BAYE, Germaniabuchversandmimpf2000
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Buch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -In this textbook readers will acquire knowledge of problem-solving and learning to enhance both efficiency and the experience of service users in rapidly changing service environments, that can create new service models. Emphasizing that, abo…ve all else, individuals are at the centre of services, the book goes deeply into the nature of public services and their logic-of-practice. By applying learning and problem-solving approaches, the reader gains practical capabilities in addition to an appreciation of the latest research literature. Following a multidisciplinary, international approach, the book suggests a new typology of problem-framing and presents many examples of how new service solutions can be created in any public service context.Springer-Verlag KG, Sachsenplatz 4-6, 1201 Wien 476 pp. Englisch.