Isbn: 9783319349121 - driving service productivity: value-creation through innovation (12 risultati)

Condizione: New. In English.

Condizione: New. pp. 240 Softcover reprint of the original 1st ed. 2014 edition NO-PA16APR2015-KAP.

Paperback. Condizione: Brand New. reprint edition. 240 pages. 9.25x6.10x0.55 inches. In Stock.

Taschenbuch. Condizione: Neu. Druck auf Anfrage Neuware - Printed after ordering - In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be 'productive', but it is far less clear what this exactly means. In this book, we invite you on a journey that explores the ways, tools and options for driving service productivity. We take an innovator's perspectives and look at the tricky challenge of service productivity as a landscape of options for designing the future of services.Case examples, from the airport, hotel, healthcare, and professional service industry, offer insights in the methods used and approaches taken in business practice. Research results provide food for thought and valuable advice on the path towards superior service productivity. Throughout the book we also listen to the views and advices of interviewed experts from academia as well as business practice on how to drive service productivity.A forecast on how service productivity and service innovation might evolve in the future provides us - and hopefully you as a reader - with the necessary food for thought to develop our own understanding of driving service productivity in different business settings. Overall, this book is not a traditional 'academic product' that summarises the views of a few, but a co-created offering that profited enormously from the contributions of so many.…

Taschenbuch. Condizione: Neu. Driving Service Productivity | Value-Creation Through Innovation | John Bessant (u. a.) | Taschenbuch | Management for Professionals | x | Englisch | 2016 | Springer | EAN 9783319349121 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu.…

Paperback. Condizione: Like New. LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS. book.

Condizione: new. Questo è un articolo print on demand.

Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be 'productive', but it is far less clear what this exactly means. In this book, we invite you on a journey that explores the ways, tools and options for driving service productivity. We take an innovator's perspectives and look at the tricky challenge of service productivity as a landscape of options for designing the future of services.Case examples, from the airport, hotel, healthcare, and professional service industry, offer insights in the methods used and approaches taken in business practice. Research results provide food for thought and valuable advice on the path towards superior service productivity. Throughout the book we also listen to the views and advices of interviewed experts from academia as well as business practice on how to drive service productivity.A forecast on how service productivity and service innovation might evolve in the future provides us - and hopefully you as a reader - with the necessary food for thought to develop our own understanding of driving service productivity in different business settings. Overall, this book is not a traditional 'academic product' that summarises the views of a few, but a co-created offering that profited enormously from the contributions of so many. 240 pp. Englisch.…

Condizione: New. Print on Demand pp. 240.

Condizione: New. PRINT ON DEMAND pp. 240.

Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Provides specific case examples on service productivity and service innovationPresents a longitudinal view on service productivity regarding historic events, present procedures and future propositionsOffers guidelines for practitioners and .…

Taschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be ¿productive¿, but it is far less clear what this exactly means. In this book, we invite you on a journey that explores the ways, tools and options for driving service productivity. We take an innovator¿s perspectives and look at the tricky challenge of service productivity as a landscape of options for designing the future of services.Case examples, from the airport, hotel, healthcare, and professional service industry, offer insights in the methods used and approaches taken in business practice. Research results provide food for thought and valuable advice on the path towards superior service productivity. Throughout the book we also listen to the views and advices of interviewed experts from academia as well as business practice on how to drive service productivity.A forecast on how service productivity and service innovation might evolve in the future provides us ¿ and hopefully you as a reader ¿ with the necessary food for thought to develop our own understanding of driving service productivity in different business settings. Overall, this book is not a traditional ¿academic product¿ that summarises the views of a few, but a co-created offering that profited enormously from the contributions of so many.Springer-Verlag KG, Sachsenplatz 4-6, 1201 Wien 240 pp. Englisch.…