9783848445059 - tourists perception of service quality at nature park: a case study of kuala selangor nature park, malaysia di razali, mohamad kazar; khalifah, zainab (6 risultati)
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Taschenbuch. Condizione: Neu. Tourists Perception of Service Quality at Nature Park | A case study of Kuala Selangor Nature Park, Malaysia | Mohamad Kazar Razali (u. a.) | Taschenbuch | 76 S. | Englisch | 2012 | LAP LAMBERT Academic Publishing | EAN 9783848445059 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengeri…cher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.
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paperback. Condizione: Like New. LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS. book.
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Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Today ecotourism industry has developed and fast growing in Malaysia. The demand of tourists today expects a very high overall level of service in tourism industry. Thus is very important service provider provides high quality serv…ice and facility toward tourist. The objective of this study is to measure tourist satisfaction level toward the quality of the service at the Kuala Selangor Nature Park. Hence, in this study has use ECOSERVE model that is adapted from SERVEQUAL that the tangible dimension has been recategorized into tangible and ecotangible dimensions and other dimensions are assurance, responsiveness, empathy and reliability. At the conclusion, the finding in this study will help a lot the management of the park especially improve the services and facility to accomplish tourist satisfactions. 76 pp. Englisch.
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Da: moluna, Greven, Germaniamoluna
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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Razali Mohamad KazarMohamad Kazar Razali is lecturer at Department of Tourism and Hospitality, Polytechnic Sultan Idris Shah,Malaysia. He obtains Msc .in Tourism Planning from University Technology Mal…aysia and Bachelor of Business .
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Da: buchversandmimpf2000, Emtmannsberg, BAYE, Germaniabuchversandmimpf2000
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Taschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -Today ecotourism industry has developed and fast growing in Malaysia. The demand of tourists today expects a very high overall level of service in tourism industry. Thus is very important service provider provides high quality service…and facility toward tourist. The objective of this study is to measure tourist satisfaction level toward the quality of the service at the Kuala Selangor Nature Park. Hence, in this study has use ECOSERVE model that is adapted from SERVEQUAL that the tangible dimension has been recategorized into tangible and ecotangible dimensions and other dimensions are assurance, responsiveness, empathy and reliability. At the conclusion, the finding in this study will help a lot the management of the park especially improve the services and facility to accomplish tourist satisfactions.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 76 pp. Englisch.
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Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
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Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Today ecotourism industry has developed and fast growing in Malaysia. The demand of tourists today expects a very high overall level of service in tourism industry. Thus is very important service provider provides high quality service a…nd facility toward tourist. The objective of this study is to measure tourist satisfaction level toward the quality of the service at the Kuala Selangor Nature Park. Hence, in this study has use ECOSERVE model that is adapted from SERVEQUAL that the tangible dimension has been recategorized into tangible and ecotangible dimensions and other dimensions are assurance, responsiveness, empathy and reliability. At the conclusion, the finding in this study will help a lot the management of the park especially improve the services and facility to accomplish tourist satisfactions.
