ISBN: 9787115359827 - 前厅客房工作实务(第二版)[wx]苏北春人民邮电出版社9787115359827 (1 risultati)

paperback. Condizione: New. Pub Date: 2014-08-01 Pages: 230 Language: Chinese Publisher: People Post Press This textbook is written for the needs of the management of the hotel lobby. room service. the training guide materials. The book is divided down two: Part of the lobby service and management. including: front office positions cognition. room reservation service. reception service. lobby integrated services. VIP services and lobby lobby management practices. etc.; under articles for room service and management. inc. …