ISBN: 9787219064115 - 客户管理一本全 (1 risultati)

paperback. Condizione: New. Language:Chinese.Paperback. Publisher: Guangxi People s Publishing House Pub. Date :2009-02-01. book is the development of customer relationship management for SME status and problems encountered in our approach and solution. The book is divided into articles and on the next. the actual articles of customer management. combined with our enterprise customer information management. relationship management. churn management. dispute management. service management. and practical problems. describ.…