ISBN: 9787300260211 - 民航服务沟通 理论、案例与实训 (1 risultati)

paperback. Condizione: New. Language:Chinese.Paperback. Pub Date: 2018-08-01 Pages: 192 Publisher: China Renmin University Press This book introduces the civil aviation service communication in cognitive communication. common communication. communication skills. listening skills. shape and resolve interpersonal conflicts. effective cross-cultural communication. etc. can help the reader master the basic skills of communication of air services in order to solve the practical work of communication .…