Isbn: 9787302628354 (1 risultati)

paperback. Condizione: New. Language:Chinese.Paperback.Pub Date:2023-03 Pages:228 Publisher:Tsinghua University Press Based on the IDIC model. Customer Relationship Management (3rd Edition) introduces customer relationship management in a systematic and concise way from both theoretical and practical aspects. First. the basic principles of modern customer relationship management are introduced from the perspectives of management concepts and technical applications; second. the implementation of customer relationship man.…