Isbn: 9787504699640 - 【新华网】客户至上 基业长青的六大支柱 中国科学技术出版社 (1 risultati)

paperback. Condizione: New. Language:Chinese.Paperback. Pub Date: 2023-06 Publisher: China Science and Technology Press This book explains the value of customer experience optimization and proposes a specific practical path. It introduces a set of distinctive customer experience management ideas. namely the six-pillar model. The author proposes that enterprises should always consider customers in all aspects. This book has rich theoretical and practical cases. as well as operational models. and has strong practical value. …