ISBN: 9787508028996 - creating customer value: ibm's gold training book (1 risultati)

paperback. Condizione: New. Paperback Pages Number: 191 Language: Chinese. To create customer value. a book for the first time provides a step-by-step report on CVM. to clarify how can these technologies and strategies for integration into your company's operations. Harvey Thompson - IBM customer value management consulting global implementation of control and CVM. the first designer to create customer value - written. the book describes a systematic approach to CVM and operational framework. its significance lies in: i.…