Isbn: 9787516432655 - creating an exceptional customer experience: a guide to customer contact center team management(chinese edition) (1 risultati)

paperback. Condizione: New. Language:Chinese.Paperback. Pub Date: 2025-08 Pages: 236 Publisher: Enterprise Management Press Creating an Excellent Customer Experience: A Practical Handbook for Customer Contact Center Team Management focuses on the team management scenario of customer contact centers. deeply analyzing how to drive customer experience upgrades through solid grassroots management. Using high-satisfaction enterprise practices as models. the book breaks down the excellent experience strategy into an executabl. …