ISBN: 9787561869741 - 酒店督导与实务 (1 risultati)

paperback. Condizione: New. Paperback. Pub Date: 2021-06 Pages: 274 Language: Chinese Publisher: Tianjin University Press This book is divided into two parts and fourteen chapters. The theoretical part elaborates on the relevant theoretical knowledge of hotel supervision and practice from six aspects: team building. interpersonal communication. organizational motivation. quality management. grassroots training. and stress management; the operational part systematically summarizes the specific operations of hotel supervi.…