Isbn: 9787565435850 - 客户服务实务（第4版）/21世纪高职高专精品教材·工商管理类 (1 risultati)

paperback. Condizione: New. Paperback. Pub Date: 2019-08-01 Pages: 225 Language: Chinese Publisher: Dongbei University of Finance and Economics Press materials comprehensive. in-depth analysis of the main characteristics of customer service work in this area. according to the law of development of career customer service staff. from frontline service representatives to customer service supervisor and then to customer service manager. the corresponding layout learning content. including .…