ISBN: 9787802470101 - educational service management - based on the perspective of student satisfaction(chinese edition) (1 risultati)

paperback. Condizione: New. Language:Chinese.Pages Number: 233 Publisher: Intellectual Property Pub. Date :2008-03-01 version 1. With the changes in the educational environment. service management for survival and development of educational institutions have a crucial impact. Depending on the students as customers to provide satisfactory service quality educational institutions to attract and retain students. and an important source of competitive advantage. This book. through empirical studies have shown that significa.…